Experience

Smart Access Solutions GmbH

• Germany
• IT Services and IT Consulting
• 1 - 100 Employee

• Managing Director (CTO/CMO)

  • Feb 2022 - Present

  Founded in November 2018 and located in the startup friendliest place in Munich, in WERK1, Smart Access Solutions GmbH develops and distributes server applications and mobile applications for the management and operation of electronic locking systems and access solutions for the professional sector.

• Co-Founder / Advisor

  • Nov 2018 - Present

  Founded in November 2018 and located in the startup friendliest place in Munich, in WERK1, Smart Access Solutions GmbH develops and distributes server applications and mobile applications for the management and operation of electronic locking systems and access solutions for the professional sector.



Stoetter & Partner

• München und Umgebung, Deutschland

• Owner

  • Jun 2018 - Present



SYNLAB Holding Deutschland GmbH

• Germany
• Medical and Diagnostic Laboratories
• 300 - 400 Employee

• Senior Vice President Billing & Revenue Assurance

  • Apr 2016 - Jun 2018

  Recruited to lead major business transformation involving the restructure of billing department and leadership over seven teams, totalling approximately 100 employees. Transformation to a modern service oriented organisation with all required competencies and skills includes all aspects of billing operations, special billing solutions, demand management, application operations, quality assurance, revenue assurance, and billing service center. Currently generating bill production for several million laboratory tests covering all medical services and the complete spectrum of private and public insurers.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Vice President Billing, Output Management, Fraud Management, Revenue Assurance

  • Jan 2008 - Mar 2016

  Lead 3 teams totalling more than 20 personnel in all aspects of output management, revenue assurance, and fraud management. Drive production and logistics for millions of transactional documents per month with ideal accuracy, cost controls, and client satisfaction. Manage entire offline billing process. Develop and implement fraud controls for 24/7 fraud monitoring and prevention. Devise and launch tools to avoid lost revenues. Direct projects with hundreds of employees from concept to completion. Provide internal support for product, process, and system improvement. Administer major contracts and relations with suppliers and outsourced service providers.

• Manager Corporate Development

  • Jun 2006 - Dec 2007

  Orchestrated business development strategies and operations for optimum revenues and profitability. Offered recommendations on telecommunications markets, products, services, and technologies. Managed key projects through all stages in alignment with corporate requirements. Planned and forecast bandwidth and customer growth.

• Manager Business Development Internet & Phone

  • Dec 2004 - May 2006

  Designed and strategic business plan for rollout of internet and telecom service offerings in order to obtain buy-in from investors. Conducted thorough market and client analysis to identify business development opportunities. Planned new products and pricing with project team.



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Senior Product Manager

  • May 2003 - Nov 2004

  Oversaw international product and marketing managers in all European dial IP business accounting for €60M in annual revenue with €15M profit margin. Grew business into new countries and markets. Ensured billing and reporting compliance. Oversaw international product and marketing managers in all European dial IP business accounting for €60M in annual revenue with €15M profit margin. Grew business into new countries and markets. Ensured billing and reporting compliance.



BT Ignite

• Telecommunications
• 1 - 100 Employee

• Manager Strategic Projects

  • Oct 2001 - Apr 2003

  Cut expenses and enhanced revenues by bringing in wholesale network traffic. Established and managed carrier product. Prepared billing and accounting solutions. • Rolled out wholesale dial IP product that grew to over €15M per year. • Developed product management department around new product. Cut expenses and enhanced revenues by bringing in wholesale network traffic. Established and managed carrier product. Prepared billing and accounting solutions. • Rolled out wholesale dial IP product that grew to over €15M per year. • Developed product management department around new product.



Viag Interkom

• Telecommunications
• 1 - 100 Employee

• Manager Strategic Projects

  • Dec 2000 - Sep 2001

  Devised and deployed wholesale product offerings for network operators. Led mission-critical projects, maintaining adherence to budget, schedule, and quality guidelines. Successfully completed fibre optic networks in Frankfurt, Dusseldorf, and Stuttgart.

• Specialist Strategic Projects

  • Jul 1999 - Nov 2000