Experience

D&S Executive Career Management

• United States
• Professional Services
• 1 - 100 Employee

• Director of Client Success

  • 2020 - Present



Duckweed Urban Grocery

• United States
• Retail Groceries

• Founder

  • 2011 - 2018

  Launched and built award-winning local, natural grocery store brand from the ground-up. Since that time, we expanded our footprint by 3x the original store and opened a second location in 2016. In mid-2018, I completed the profitable sale of the business to a local buyer. DELIVERED RESULTS: ► Grew revenue from $200K in 2011 to over $2M in 2018 and achieved a net profit margin of 11%, over 2X the industry average. ► Managed team of 13 across two locations, attaining industry-leading, and award-winning retention. I also recruited and trained all staff and led HR efforts to increase employee engagement, earning unparalleled staff loyalty. ► Recognized as a “Best of the Bay” business, an honor given to the top 100 (0.25% of 40,000) workplaces in Tampa. ► Named “The Best Little Grocery Store” in 2012 and “Best Kept Secret” in 2014 by editors of the weekly newspaper, “Creative Loafing Tampa.” ► Committed to selling local produce and commodities, including beer, wine, and local art. Worked with government officials to expand “Fresh from Florida” a Department of Agriculture program that catalogs product options and connect suppliers with buyers. ► Partnered with independently-owned microbusinesses to increase foot traffic and sales while decreasing overhead. ► Led all marketing, branding, communications, and social media efforts to grow sales and brand awareness. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Director of Category Management

  • Jan 2012 - Jan 2015

  I was chosen to helm Category Management at the corporate level during a time of restructuring and downsizing company-wide. In this role, I drove the $70M specialty sales program which totaled 10% of Lowe’s business nationwide. I reported to VP of Specialty Sales and worked with Lowe’s CEO to launch and streamline sales programs across 1,600 stores across the country.DELIVERED RESULTS:► Proposed and secured a partnership with HVAC Manufacturer, Trane, Inc. to launch Lowes’ first nationwide HVAC home installation program.► Collaborated with window manufacturer, Pella, to optimize logistics for national window installation program. Show less

• Regional Speciality Sales Director

  • Jan 2002 - Jan 2012

  In 2009, I was tapped to relocate to Tampa, FL and lead all specialty/installation sales programs, including interior and exterior renovations and remodels, for 56 stores across Florida and Georgia driving $25M in annual sales. In this role, I oversaw six direct reports leading each of the specialty areas while working to keep high morale among the team as Lowe’s cut its workforce and closed stores during the recession.DELIVERED RESULTS:► Achieved sales quota every quarter despite economic recession with double-digit growth YOY; won Region of the Year for sales and customer satisfaction in 2011, 2012, and 2013. ► Turned around underperforming region to become “gold standard” and benchmark Lowe’s still uses today to define top performers in specialty sales. ► Earned Regional Installation Sales Director of the Year in 2012. ► Overhauled associate training program to improve customer satisfaction; coached team on methods to create a strong pipeline of leads in assigned territories.► Improved customer experience by simplifying installation contracts; collaborated with the legal team to decrease document length and time to complete.► Recognized with “Unsung Hero” award, Lowes’ top accolade, in 2011. Show less

• International Sales Specialist

  • Jan 2011 - Jan 2011

  In 2015, I transferred back to Tampa to be closer to my business, Duckweed, and to launch and formalize Florida’s international sales program by working cross-functionally with people and companies around the world. To do this, I unified eight separate offices around the country and developed standard processes, goals, manuals, and legal compliance guidelines to grow international business. By year two, the program was generating $2M in annual sales and has continued to grow since.