Experience

Hodgson Orthopedic Group

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Funding Guide

  • Jun 2021 - Present

  • Coordinate funding applications and billing for clients through various funding agencies in order to secure funding for prosthetic and orthopedic devices and to alleviate patient’s financial burden• Assist patients in registration with government funding agencies in order to streamline the funding process and reduce funding delays• Monitor funding applications and follow up with funding agencies when needed to expedite the treatment process and acquire prosthetic and orthopedic device funding Show less

• Prosthetic/Orthotic Administrative & Development Assistant

  • Jun 2020 - Jun 2021

  • Interact with clients electronically and in-person to schedule appointments, conciliate financing challenges, and assist with new client referrals to create a complete continuum of care• Participate in overhaul project of clinician’s electronic medical records via data entry of work-in-progress patients into tracking programs to better coordinate clinician and admin communication • Receive spinal injury hospital calls and organize patient information and bracing requests for clinicians to instigate the spinal bracing process for hospital patients• Logged patient and funding agency transactions through the use of QuickBooks accounting software to track financial elements such as invoices, payments, and funds owing• Analyzed extended health benefit provider portals by investigating online portal features in order to clarify the extended health process for clients Show less



IHOP

• United States
• Restaurants
• 700 & Above Employee

• Server and Hostess

  • Apr 2017 - Dec 2021

  • Consistently provide professional, friendly, and attentive service through anticipating and identifying guest needs to ensure a proper restaurant experience • Remain professional and courteous while resolving customer issues through conflict resolution methods to ensure customers were satisfied • Consistently provide professional, friendly, and attentive service through anticipating and identifying guest needs to ensure a proper restaurant experience • Remain professional and courteous while resolving customer issues through conflict resolution methods to ensure customers were satisfied



The Pantry Family Restaurant

• White Rock, BC

• Server and Hostess

  • Apr 2015 - Aug 2016

  • Assigned patrons to tables suitable for their needs and according to server rotation to maintain an organized setting for staff • Routinely supported other areas of the restaurant as requested to provide assistance to coworkers while establishing a team environment • Assigned patrons to tables suitable for their needs and according to server rotation to maintain an organized setting for staff • Routinely supported other areas of the restaurant as requested to provide assistance to coworkers while establishing a team environment