Mark Clancy

Enterprise Account Executive at Valiantys - Atlassian Platinum Solution Partner
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Experience

    • France
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Enterprise Account Executive
      • Nov 2021 - Present

  • SubRosa BD
    • Toronto, Canada Area
    • Interim Business Development Executive
      • Feb 2015 - Dec 2021

      Specialize in developing profitable revenue growth for Tech Start-Ups and Emerging Brands. Specialize in developing profitable revenue growth for Tech Start-Ups and Emerging Brands.

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Vice President, Sales & Customer Success
      • Jun 2018 - Aug 2019

      Reporting to the CEO, serve as a key member of the Jumbleberry leadership team • Discovered, Decided and Developed new D2C (Direct-to-Consumer) Marketing lines of business as part of the overall company strategy • Created and implemented a structured, disciplined and data-driven sales and account development process working closely with operations, finance and technology • Monitored, reported and continuously refined Sales/Marketing P&L… Show more Reporting to the CEO, serve as a key member of the Jumbleberry leadership team • Discovered, Decided and Developed new D2C (Direct-to-Consumer) Marketing lines of business as part of the overall company strategy • Created and implemented a structured, disciplined and data-driven sales and account development process working closely with operations, finance and technology • Monitored, reported and continuously refined Sales/Marketing P&L, ROI, working metrics and KPIs • Provided leadership, promoted a culture of high performance, elevating the current team as well as recruit talent based on identified requirements for successful strategic plan execution. • Direct leadership and management of 15 Sales and 5 Customer Success Affiliate Marketing team members • Identified and developed key strategic partner relationships across all markets Show less Reporting to the CEO, serve as a key member of the Jumbleberry leadership team • Discovered, Decided and Developed new D2C (Direct-to-Consumer) Marketing lines of business as part of the overall company strategy • Created and implemented a structured, disciplined and data-driven sales and account development process working closely with operations, finance and technology • Monitored, reported and continuously refined Sales/Marketing P&L… Show more Reporting to the CEO, serve as a key member of the Jumbleberry leadership team • Discovered, Decided and Developed new D2C (Direct-to-Consumer) Marketing lines of business as part of the overall company strategy • Created and implemented a structured, disciplined and data-driven sales and account development process working closely with operations, finance and technology • Monitored, reported and continuously refined Sales/Marketing P&L, ROI, working metrics and KPIs • Provided leadership, promoted a culture of high performance, elevating the current team as well as recruit talent based on identified requirements for successful strategic plan execution. • Direct leadership and management of 15 Sales and 5 Customer Success Affiliate Marketing team members • Identified and developed key strategic partner relationships across all markets Show less

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director, Business Development - Enterprise Sales
      • Jan 2017 - Jun 2018

      Exceeded sales quotas with a focus in Financial Services, Telecom, Aerospace, Health Care and Energy Verticals selling Adobe AEM and Cloudera Integration and Optimization Professional Services and App Dev. including: Business Intelligence & Analytics: Insights-driven data and reporting solutions IoT Sensor Data Solutions (Sending/Storing/Analyzing) AI & Machine Learning: Strategic guidance and ML modelling. Intelligent Applications: AI-infused tools to automate tasks, empower… Show more Exceeded sales quotas with a focus in Financial Services, Telecom, Aerospace, Health Care and Energy Verticals selling Adobe AEM and Cloudera Integration and Optimization Professional Services and App Dev. including: Business Intelligence & Analytics: Insights-driven data and reporting solutions IoT Sensor Data Solutions (Sending/Storing/Analyzing) AI & Machine Learning: Strategic guidance and ML modelling. Intelligent Applications: AI-infused tools to automate tasks, empower employees, and engage with customers. Microsoft Collaboration Gold Partner - IoT, AI Show less Exceeded sales quotas with a focus in Financial Services, Telecom, Aerospace, Health Care and Energy Verticals selling Adobe AEM and Cloudera Integration and Optimization Professional Services and App Dev. including: Business Intelligence & Analytics: Insights-driven data and reporting solutions IoT Sensor Data Solutions (Sending/Storing/Analyzing) AI & Machine Learning: Strategic guidance and ML modelling. Intelligent Applications: AI-infused tools to automate tasks, empower… Show more Exceeded sales quotas with a focus in Financial Services, Telecom, Aerospace, Health Care and Energy Verticals selling Adobe AEM and Cloudera Integration and Optimization Professional Services and App Dev. including: Business Intelligence & Analytics: Insights-driven data and reporting solutions IoT Sensor Data Solutions (Sending/Storing/Analyzing) AI & Machine Learning: Strategic guidance and ML modelling. Intelligent Applications: AI-infused tools to automate tasks, empower employees, and engage with customers. Microsoft Collaboration Gold Partner - IoT, AI Show less

    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Manager, Business Development - Enterprise Sales
      • Jun 2016 - Jan 2017

      Banking, Telecom and Consulting target verticals and establish Channel Partnerships selling customized solutions on the Salesforce.com platform. Banking, Telecom and Consulting target verticals and establish Channel Partnerships selling customized solutions on the Salesforce.com platform.

    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Vice President, Business Development - (Promoted from Group Client Exec)
      • Feb 2007 - Jan 2015

      • Reporting to the President with a focus on Tier 1 Banking, Telecom and Technology clients, responsible for achieving overall revenue and profitability goals, increasing account share, developing high level business contacts and relationships, executive management of account activities, coordinating 30 Account and Branch Managers, and complete ownership of the overall client relationship and strategy of targeted National and International Accounts. • Managed and grew an account portfolio… Show more • Reporting to the President with a focus on Tier 1 Banking, Telecom and Technology clients, responsible for achieving overall revenue and profitability goals, increasing account share, developing high level business contacts and relationships, executive management of account activities, coordinating 30 Account and Branch Managers, and complete ownership of the overall client relationship and strategy of targeted National and International Accounts. • Managed and grew an account portfolio from $6 MM to $22 MM in annualized revenue through Business Development/Client Acquisition. • Exceeded revenue and profitability targets averaging 112% over all years. • Oversee a base of 280 Contractor Workers in Financial Services and Hi Tech Lines of Business (LoB) and act as final point of escalation and resolution. • Act as Canadian Liaison for Randstad Global Client Solutions with international clients. • Transitioned Strategic Account Base through 4 Mergers and Acquisitions. • Responsible for the sales and delivery of enterprise solutions across all lines of business. • Strategy and planning, contract negotiations, SLA governance, escalations and overall profitability of Strategic Accounts across different sectors (Managed Service Providers / MSP, Financial Services, large/multinational Systems Integrators). • Engage in major RFP/RFI/RFXs and end-to-end bidding processes, leading/partaking in the documentation and responses, winning and managing multi-million dollar valued multi-year cross line of business contracts in various sectors across Canada and the US. Show less • Reporting to the President with a focus on Tier 1 Banking, Telecom and Technology clients, responsible for achieving overall revenue and profitability goals, increasing account share, developing high level business contacts and relationships, executive management of account activities, coordinating 30 Account and Branch Managers, and complete ownership of the overall client relationship and strategy of targeted National and International Accounts. • Managed and grew an account portfolio… Show more • Reporting to the President with a focus on Tier 1 Banking, Telecom and Technology clients, responsible for achieving overall revenue and profitability goals, increasing account share, developing high level business contacts and relationships, executive management of account activities, coordinating 30 Account and Branch Managers, and complete ownership of the overall client relationship and strategy of targeted National and International Accounts. • Managed and grew an account portfolio from $6 MM to $22 MM in annualized revenue through Business Development/Client Acquisition. • Exceeded revenue and profitability targets averaging 112% over all years. • Oversee a base of 280 Contractor Workers in Financial Services and Hi Tech Lines of Business (LoB) and act as final point of escalation and resolution. • Act as Canadian Liaison for Randstad Global Client Solutions with international clients. • Transitioned Strategic Account Base through 4 Mergers and Acquisitions. • Responsible for the sales and delivery of enterprise solutions across all lines of business. • Strategy and planning, contract negotiations, SLA governance, escalations and overall profitability of Strategic Accounts across different sectors (Managed Service Providers / MSP, Financial Services, large/multinational Systems Integrators). • Engage in major RFP/RFI/RFXs and end-to-end bidding processes, leading/partaking in the documentation and responses, winning and managing multi-million dollar valued multi-year cross line of business contracts in various sectors across Canada and the US. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Director of Sales and Business Development
      • Mar 2006 - Dec 2006

      • Achieved sales quota selling professional services, telecom related applications and Cloud based Contact Centre/CRM Software via a SaaS model. • Developed and implement sales strategies to achieve business unit sales goals. • Initiated and maintained business relationships with new clients and partners and utilized Salesforce CRM. • Became only person in company worldwide to sell multiyear contracts, transforming the Five9 business model from an on demand offering, to that of a… Show more • Achieved sales quota selling professional services, telecom related applications and Cloud based Contact Centre/CRM Software via a SaaS model. • Developed and implement sales strategies to achieve business unit sales goals. • Initiated and maintained business relationships with new clients and partners and utilized Salesforce CRM. • Became only person in company worldwide to sell multiyear contracts, transforming the Five9 business model from an on demand offering, to that of a longer term commitment. Show less • Achieved sales quota selling professional services, telecom related applications and Cloud based Contact Centre/CRM Software via a SaaS model. • Developed and implement sales strategies to achieve business unit sales goals. • Initiated and maintained business relationships with new clients and partners and utilized Salesforce CRM. • Became only person in company worldwide to sell multiyear contracts, transforming the Five9 business model from an on demand offering, to that of a… Show more • Achieved sales quota selling professional services, telecom related applications and Cloud based Contact Centre/CRM Software via a SaaS model. • Developed and implement sales strategies to achieve business unit sales goals. • Initiated and maintained business relationships with new clients and partners and utilized Salesforce CRM. • Became only person in company worldwide to sell multiyear contracts, transforming the Five9 business model from an on demand offering, to that of a longer term commitment. Show less

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Account Executive - Sales and Marketing - Hosted Solutions
      • Jun 2003 - Feb 2006

      • Responsible for growing revenue through a North American acquisition strategy of net new sales in the Cloud Contact Centre SaaS space (CRM & Workforce Management s/w, Professional Services); exceeded personal revenue quota by 141% in 2004 and 116% in 2005. • Managed and grew a $68 000 000.00 North American Voice Services (NAVS) Channel product Strategic Account portfolio working in conjunction with AT&T HQ in USA. • Supported US Markets and Eastern Canadian Account Managers in closing… Show more • Responsible for growing revenue through a North American acquisition strategy of net new sales in the Cloud Contact Centre SaaS space (CRM & Workforce Management s/w, Professional Services); exceeded personal revenue quota by 141% in 2004 and 116% in 2005. • Managed and grew a $68 000 000.00 North American Voice Services (NAVS) Channel product Strategic Account portfolio working in conjunction with AT&T HQ in USA. • Supported US Markets and Eastern Canadian Account Managers in closing sales cycles. • Initiated and maintained business partner and government relationships to support business growth in Canada. • Project managed customer implementations with multiple partners (site locators, Design/Builders, Gov’t EDOs (Economic Development Office...). Show less • Responsible for growing revenue through a North American acquisition strategy of net new sales in the Cloud Contact Centre SaaS space (CRM & Workforce Management s/w, Professional Services); exceeded personal revenue quota by 141% in 2004 and 116% in 2005. • Managed and grew a $68 000 000.00 North American Voice Services (NAVS) Channel product Strategic Account portfolio working in conjunction with AT&T HQ in USA. • Supported US Markets and Eastern Canadian Account Managers in closing… Show more • Responsible for growing revenue through a North American acquisition strategy of net new sales in the Cloud Contact Centre SaaS space (CRM & Workforce Management s/w, Professional Services); exceeded personal revenue quota by 141% in 2004 and 116% in 2005. • Managed and grew a $68 000 000.00 North American Voice Services (NAVS) Channel product Strategic Account portfolio working in conjunction with AT&T HQ in USA. • Supported US Markets and Eastern Canadian Account Managers in closing sales cycles. • Initiated and maintained business partner and government relationships to support business growth in Canada. • Project managed customer implementations with multiple partners (site locators, Design/Builders, Gov’t EDOs (Economic Development Office...). Show less

    • General Manager/Sales and Business Development - Latin America
      • Jan 2001 - Dec 2001

      • Collaborated with Sun Microsystems, Motorola, Alcatel, Cisco, et al to develop, sell and deliver multi-million dollar end to end Software solutions to Telco’s for the iTV marketplace (interactive TV and media over IP) in North and South America. • Identified applications and sales opportunities while networking throughout client organizations and engaging C-level contacts. • Advanced and closed trial/sales cycles surrounding… Show more • Collaborated with Sun Microsystems, Motorola, Alcatel, Cisco, et al to develop, sell and deliver multi-million dollar end to end Software solutions to Telco’s for the iTV marketplace (interactive TV and media over IP) in North and South America. • Identified applications and sales opportunities while networking throughout client organizations and engaging C-level contacts. • Advanced and closed trial/sales cycles surrounding iMagicTV’s Software (Middleware) and Professional Services offerings to Tier 1 Telco and Service Providers. • Structured business cases that included preparing detailed needs-assessment, cost versus benefit analysis and financial payback determinations (ROI). • Represented iMagicTV at industry conventions including Interop in Las Vegas and SuperComm in Atlanta. • Negotiated the installation of remote partner demo lab sites, which realized a contribution of $1500 000.00 to the company’s P&L. • Established a Global Lead Generation Model in partnership with Cisco Systems generating $18 000 000.00 in contract funnel revenue opportunity. • Served as a resource for competitive analysis, market trends, and recommendations regarding target market challenges and opportunities. • Leveraged software engineering, customer support, and professional services divisions to provide value add to the customer. Show less • Collaborated with Sun Microsystems, Motorola, Alcatel, Cisco, et al to develop, sell and deliver multi-million dollar end to end Software solutions to Telco’s for the iTV marketplace (interactive TV and media over IP) in North and South America. • Identified applications and sales opportunities while networking throughout client organizations and engaging C-level contacts. • Advanced and closed trial/sales cycles surrounding… Show more • Collaborated with Sun Microsystems, Motorola, Alcatel, Cisco, et al to develop, sell and deliver multi-million dollar end to end Software solutions to Telco’s for the iTV marketplace (interactive TV and media over IP) in North and South America. • Identified applications and sales opportunities while networking throughout client organizations and engaging C-level contacts. • Advanced and closed trial/sales cycles surrounding iMagicTV’s Software (Middleware) and Professional Services offerings to Tier 1 Telco and Service Providers. • Structured business cases that included preparing detailed needs-assessment, cost versus benefit analysis and financial payback determinations (ROI). • Represented iMagicTV at industry conventions including Interop in Las Vegas and SuperComm in Atlanta. • Negotiated the installation of remote partner demo lab sites, which realized a contribution of $1500 000.00 to the company’s P&L. • Established a Global Lead Generation Model in partnership with Cisco Systems generating $18 000 000.00 in contract funnel revenue opportunity. • Served as a resource for competitive analysis, market trends, and recommendations regarding target market challenges and opportunities. • Leveraged software engineering, customer support, and professional services divisions to provide value add to the customer. Show less

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Channel Sales Manager - (Promoted from Account Manager)
      • Jul 1996 - Dec 2000

      • Responsible for leading, training and motivating a team of Account Executives with an annual Sales Plan of $12 000 000.00. • Promoted Xerox’ line of products and actively advanced and closed Key Channel Account Sales Cycles. • Analyzed target markets, trends and competitive positioning and developed annual revenue forecasts. • Planned and implemented successful Sales and Business Development Strategies which increased Channel Product Revenues by 220% and Gross Profit Margins… Show more • Responsible for leading, training and motivating a team of Account Executives with an annual Sales Plan of $12 000 000.00. • Promoted Xerox’ line of products and actively advanced and closed Key Channel Account Sales Cycles. • Analyzed target markets, trends and competitive positioning and developed annual revenue forecasts. • Planned and implemented successful Sales and Business Development Strategies which increased Channel Product Revenues by 220% and Gross Profit Margins by 237%. • Initiated customer retention and win-back program that increased consumable and supplies revenue by 84%. • Managed transactional and long-term sales cycles through fulfillment, consistently exceeding 125% of plan in both revenue and customer satisfaction. • Maintained a portfolio of existing clients while actively prospecting and acquiring new customers • Showcased customer demonstrations and delivered presentations. • Developed leasing and financing strategies commensurate with clients’ requirements. • Prepared and presented responses to RFP’s and bids to Senior Level Management. Show less • Responsible for leading, training and motivating a team of Account Executives with an annual Sales Plan of $12 000 000.00. • Promoted Xerox’ line of products and actively advanced and closed Key Channel Account Sales Cycles. • Analyzed target markets, trends and competitive positioning and developed annual revenue forecasts. • Planned and implemented successful Sales and Business Development Strategies which increased Channel Product Revenues by 220% and Gross Profit Margins… Show more • Responsible for leading, training and motivating a team of Account Executives with an annual Sales Plan of $12 000 000.00. • Promoted Xerox’ line of products and actively advanced and closed Key Channel Account Sales Cycles. • Analyzed target markets, trends and competitive positioning and developed annual revenue forecasts. • Planned and implemented successful Sales and Business Development Strategies which increased Channel Product Revenues by 220% and Gross Profit Margins by 237%. • Initiated customer retention and win-back program that increased consumable and supplies revenue by 84%. • Managed transactional and long-term sales cycles through fulfillment, consistently exceeding 125% of plan in both revenue and customer satisfaction. • Maintained a portfolio of existing clients while actively prospecting and acquiring new customers • Showcased customer demonstrations and delivered presentations. • Developed leasing and financing strategies commensurate with clients’ requirements. • Prepared and presented responses to RFP’s and bids to Senior Level Management. Show less

Education

  • Laurentian University/Université Laurentienne
    BA
    1988 - 1992

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