Heather O'Mahoney

Catering Assistant at Isleworth Golf & Country Club
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Contact Information
us****@****om
(386) 825-5501
Location
Orlando, Florida, United States, US

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Bio

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Credentials

  • Excel: Introduction to Charts and Graphs
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • PowerPoint Tips and Tricks
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • PowerPoint: Designing Better Slides
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Inclusion Champion
    University of Central Florida- Office of Diversity and Inclusion
    Nov, 2020
    - Nov, 2024
  • Luxury Leadership Certification
    JOR Hospitality Solutions
    Nov, 2020
    - Nov, 2024
  • Professional Development Leadership Workshop Certificate
    University of Central Florida – Rosen College of Hospitality Management
    Jul, 2020
    - Nov, 2024
  • SafeStaff Certification
    Florida Restaurant & Lodging Association
    Sep, 2019
    - Nov, 2024

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Catering Assistant
      • Sep 2022 - Present

    • Management Intern
      • Jun 2022 - Sep 2022

    • United States
    • Hospitality
    • 700 & Above Employee
    • Guest Experience Expert
      • Oct 2021 - Jun 2022

    • Rosen College Ambassador
      • Aug 2021 - May 2022

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Howl-O-Scream Scare Actor
      • Sep 2021 - Oct 2021

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Summer Intern
      • May 2020 - Aug 2020

      Enhanced public speaking and presentation skills through projects such as creating an employee recognition program among others. Spoke with dept. heads club-wide to gain insight into all club operations, including: Grounds, Recreation, Food and Beverage, Clubhouse Manager, and General Manager. Enhanced public speaking and presentation skills through projects such as creating an employee recognition program among others. Spoke with dept. heads club-wide to gain insight into all club operations, including: Grounds, Recreation, Food and Beverage, Clubhouse Manager, and General Manager.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Seasonal Food And Beverage Intern
      • May 2019 - Aug 2020

      Facilitated group interviews and aided in the hiring process then trained new staff members. Directed and ran various dining room and pool shifts of anywhere from 30 to 200 covers at various meal rushes, including opening and closing shifts. Planned and executed special events (i.e. weddings, political fundraisers, and LPGA Luncheon) and their menus. Facilitated group interviews and aided in the hiring process then trained new staff members. Directed and ran various dining room and pool shifts of anywhere from 30 to 200 covers at various meal rushes, including opening and closing shifts. Planned and executed special events (i.e. weddings, political fundraisers, and LPGA Luncheon) and their menus.

    • United States
    • Higher Education
    • 700 & Above Employee
    • LEAD Scholars Leadership Assistant
      • Aug 2019 - Feb 2020

      Greeted LEAD Scholars entering the LEAD Lounge. Updated system to ensured all LEAD Scholars were fulfilling program requirements of LEAD and Impact events attended and Volunteer hours served. Answered emails and phone calls from current and prospective LEAD Scholars. Interviewed prospective LEAD Scholars. Greeted LEAD Scholars entering the LEAD Lounge. Updated system to ensured all LEAD Scholars were fulfilling program requirements of LEAD and Impact events attended and Volunteer hours served. Answered emails and phone calls from current and prospective LEAD Scholars. Interviewed prospective LEAD Scholars.

    • United States
    • Events Services
    • Seasonal Bartender
      • Dec 2018 - Dec 2018

      Served various mixed libations, including blended drinks, directly to guests. Tended and stocked bar to par levels and house standards, and tendered payment via Square and cash. Assisted in set up and tear down of special events and aided in cleanliness of event space. Served various mixed libations, including blended drinks, directly to guests. Tended and stocked bar to par levels and house standards, and tendered payment via Square and cash. Assisted in set up and tear down of special events and aided in cleanliness of event space.

  • Sweet Idea
    • Mandeville, Louisiana, United States
    • Ice Cream Roller/Cashier
      • May 2018 - Aug 2018

      Ordered opening inventory and other products to meet all customer needs. Greeted customers, assessed their needs, and placed customer’s regular and special orders. Prepared and decorated rolled ice cream desserts and assisted with Asian Fusion tapas preparation. Ordered opening inventory and other products to meet all customer needs. Greeted customers, assessed their needs, and placed customer’s regular and special orders. Prepared and decorated rolled ice cream desserts and assisted with Asian Fusion tapas preparation.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Guest Service Representative
      • Aug 2016 - Nov 2017

      Managed front of house (FOH) experience, including product display maintenance. Trained multiple employees on FOH operations including product knowledge, franchise standards, and par levels. Responsible for all customer service and product sales consisting of in-person, online, and telephone orders. Managed front of house (FOH) experience, including product display maintenance. Trained multiple employees on FOH operations including product knowledge, franchise standards, and par levels. Responsible for all customer service and product sales consisting of in-person, online, and telephone orders.

Education

  • University of Central Florida – Rosen College of Hospitality Management
    Bachelor of Science - BS, Hospitality Administration/Management
    2018 - 2022
  • University of Central Florida
    Bachelor of Science - BS, Hospitality Administration/Management
    2018 - 2022
  • Modul University Vienna
    Bachelor of Business Administration - BBA, Hospitality and Tourism Managment
    2021 -
  • Southeastern Louisiana University
    LEAD, Sophomore-Senior Year of High School
    2015 - 2018

Community

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