Experience

Interpartner Assistance España ; AXA Group

• Team Leader; Claims and Billing Department

  • Jul 2018 - Present

  Team coordinator for the Claims and Billing Departments Team coordinator for the Claims and Billing Departments



Inter Partner Assistance; AXA Group

• Travel Assistance Coordinator

  • May 2011 - Jul 2018

  Organization of medical and logistical assistance to sick and injured people displaced in Spain and abroad: location of medical services, transportation and repatriation; direct interaction with correspondents worldwide. Organization of medical and logistical assistance to sick and injured people displaced in Spain and abroad: location of medical services, transportation and repatriation; direct interaction with correspondents worldwide.



Bitron Industrie

• Work required by Master studies

  • 2013 - 2013

  Elaboration of documents (Manual, work procedures and records) required for OHSAS 18001:2007, deployment in BITRON. Elaboration of documents (Manual, work procedures and records) required for OHSAS 18001:2007, deployment in BITRON.



Mindpearl, A.G.

• Spain

• Operations Controller

  • 2006 - 2010

  Roster management and optimization of customer sales and service representatives (CSSR´s), giving assistance to Vueling Airlines customers (20-70 people).Assessment and analysis of CSSR´s performance; Report output to Mindpearl headquarters in South Africa. Roster management and optimization of customer sales and service representatives (CSSR´s), giving assistance to Vueling Airlines customers (20-70 people).Assessment and analysis of CSSR´s performance; Report output to Mindpearl headquarters in South Africa.



Ministry of Energy

• Government Administration
• 500 - 600 Employee

• Director of Energy and the Environment

  • 2003 - 2005

  National and international program and project coordination in Energy and Environment (EE) issues; EE legislative development and update.Promotion of Renewable Energy (RE) development in Mexico.National and international author and speaker in EE and RE issues. National and international program and project coordination in Energy and Environment (EE) issues; EE legislative development and update.Promotion of Renewable Energy (RE) development in Mexico.National and international author and speaker in EE and RE issues.



Autónomo

• Retail
• 100 - 200 Employee

• Independent Environmental Consultant

  • 2003 - 2003

  Report elaboration for ExIM: Legal and technical requirements for the remediation of polluted soils and water bodies in Venezuela due to oil production, refining and distribution activities. Assessment Study for SMOC-CEC: Fabrication, uses, commercialization, distribution and disposal of lindane, in Mexico. Report elaboration for ExIM: Legal and technical requirements for the remediation of polluted soils and water bodies in Venezuela due to oil production, refining and distribution activities. Assessment Study for SMOC-CEC: Fabrication, uses, commercialization, distribution and disposal of lindane, in Mexico.



Ministry of Health

• Tanzania
• Government Administration
• 200 - 300 Employee

• Subdirector of Environmental Hygiene

  • 2001 - 2003

  National and international program and project coordination, legislative development and update for population´s risk management due to exposure to toxic substances in air, soil, water and wastes.Periodic report elaboration and analysis of water quality indicators for human consumption and use.Coordination of the preparatory works within the Health Sector, towards the World Summit on Sustainable Development held in Johannesburg, South Africa in 2002. National and international program and project coordination, legislative development and update for population´s risk management due to exposure to toxic substances in air, soil, water and wastes.Periodic report elaboration and analysis of water quality indicators for human consumption and use.Coordination of the preparatory works within the Health Sector, towards the World Summit on Sustainable Development held in Johannesburg, South Africa in 2002.



Ministry of the Environment and Natural Resources

• Government Administration
• 1 - 100 Employee

• Director of Solid Wastes and Remediation of Polluted Soils

  • 2000 - 2001

  Coordination of the technical assessment of polluted soil remediation projects.Coordinator and focal point in national and international programs and projects for the remediation of polluted soils.Elaboration of policies and legislative development and update for the remediation of polluted soils and for the management of urban solid wastes.National and international author and speaker in issues of competence.

• Sub-director of Remediation of Polluted Soils

  • 1999 - 2000

  Technical assessment of contaminated soil remediation projects.National and international project development for the remediation of polluted soils.Elaboration of policies and legislative development and update for the remediation of polluted soils.