Experience

Real Estate News

• United States
• Internet News
• 1 - 100 Employee

• Director, News Editing

  • Jul 2022 - Present

  Manage the news operations for the residential real estate industry's newest source for factual, relevant news that matters. Together with our reporters and Real Estate News leaders, I help develop and shape stories, and I support and guide our experienced team of staff and freelance journalists. In my editorial capacity, I ensure reporting reflects accurate data and trends, is concise and compelling, and adheres to our core principles: impartial, authentic and trustworthy. Visit RealEstateNews.com to be the first to know when our site launches this fall! Show less



Pacaso

• United States
• Real Estate
• 100 - 200 Employee

• Senior Content Manager

  • Mar 2021 - Jul 2022

  Led the content org for a rapidly growing second home real estate startup. Responsible for content production and governance across marketing, product and brand, and provided editorial support for teams across the company including PR, IR and legal. Managed a team of writers and editors supporting web, blog, email and social copy, and reviewed all content prior to publication to ensure quality and brand consistency. Led the content org for a rapidly growing second home real estate startup. Responsible for content production and governance across marketing, product and brand, and provided editorial support for teams across the company including PR, IR and legal. Managed a team of writers and editors supporting web, blog, email and social copy, and reviewed all content prior to publication to ensure quality and brand consistency.



Zillow

• United States
• Real Estate
• 700 & Above Employee

• Sr. Content Manager / Sr. Editor

  • Oct 2014 - Dec 2020

  Guided content strategy for consumer and B2B marketing campaigns, and provided editorial support for writers, product marketing managers and other stakeholders. Managed, edited and wrote multiple types of content, including blog posts, landing pages, UX copy and marketing collateral; managed the launch and refresh of multiple content hubs; and worked closely with email, social and product/UX teams on integrated campaigns and flagship products. Guided content strategy for consumer and B2B marketing campaigns, and provided editorial support for writers, product marketing managers and other stakeholders. Managed, edited and wrote multiple types of content, including blog posts, landing pages, UX copy and marketing collateral; managed the launch and refresh of multiple content hubs; and worked closely with email, social and product/UX teams on integrated campaigns and flagship products.



Rainier Lodging

• United States
• Hospitality

• Business Development Manager

  • Jan 2012 - Sep 2014

  Managed all facets of content marketing, including copywriting, blog writing, and social media. Maintained and updated the website (HTML, CSS, PHP, WordPress). Designed collateral (business cards, gift certificates) and provided operational support. Managed all facets of content marketing, including copywriting, blog writing, and social media. Maintained and updated the website (HTML, CSS, PHP, WordPress). Designed collateral (business cards, gift certificates) and provided operational support.



Bright Fish Design (Freelance)

• Web Designer/Content Producer

  • Sep 2002 - 2014

  Designed and developed websites and logos for small business clients across multiple industries. Provided content consultation, copywriting and editing services. Designed and developed websites and logos for small business clients across multiple industries. Provided content consultation, copywriting and editing services.



True North Parenting Magazine

• Managing Editor

  • Nov 2007 - Dec 2012

  Oversaw all phases of editing from article submission through proofing layouts for the print edition. Managed editorial calendar. Wrote titles, cover page content, and multiple articles on parenting and lifestyle topics. Designed and maintained the website (HTML, PHP, CSS, MySQL, WordPress). Oversaw all phases of editing from article submission through proofing layouts for the print edition. Managed editorial calendar. Wrote titles, cover page content, and multiple articles on parenting and lifestyle topics. Designed and maintained the website (HTML, PHP, CSS, MySQL, WordPress).



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Quality Assurance Supervisor

  • Sep 1998 - Nov 2000

  Supervised a team of Customer Service QA Specialists across two sites. Responsible for team management, training, and project management. Established standards for evaluating customer service performance, coordinated with team leads and supervisors to maintain consistency in reviewing associates, and wrote and maintained QA training materials. Supervised a team of Customer Service QA Specialists across two sites. Responsible for team management, training, and project management. Established standards for evaluating customer service performance, coordinated with team leads and supervisors to maintain consistency in reviewing associates, and wrote and maintained QA training materials.