Experience

The Eastside Rooms

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Event & conference assistant

  • May 2022 - Present

  Birmingham, England, United Kingdom • Managed large-scale events from initial planning to successful completion with up to 650 attendees. • Setting up and providing service at conferences and events and handling a hefty amount of work. • Maintaining solid relationships with all key stakeholders while providing effective customer service and communication. • Recognized as an excellent team member and appreciated for taking initiative in leading the team. • Providing new employees with mentorship and event procedures… Show more • Managed large-scale events from initial planning to successful completion with up to 650 attendees. • Setting up and providing service at conferences and events and handling a hefty amount of work. • Maintaining solid relationships with all key stakeholders while providing effective customer service and communication. • Recognized as an excellent team member and appreciated for taking initiative in leading the team. • Providing new employees with mentorship and event procedures training. • Setting up and closing events effectively, supervising the presentation of the tableware, and ensuring adequate sanitation with attention to detail. • A welcoming attitude while working at the FOH, responsive professional and gracious service to the guests always. Show less



Oberoi Realty

• India
• Real Estate
• 700 & Above Employee

• Sales Executive

  • Oct 2017 - Dec 2021

  Mumbai, Maharashtra, India • Identified client requirements, which included providing a selection of properties for sale and arranging property visits, providing criteria-based layout specifications (in terms of price, size, and location), responding to finance-related queries achieving customer satisfaction • Proactive follow-ups with prospective clients via phone calls and emails regularly, according to set turnaround times • Developed and maintained strong relationships with key stakeholders, including clients… Show more • Identified client requirements, which included providing a selection of properties for sale and arranging property visits, providing criteria-based layout specifications (in terms of price, size, and location), responding to finance-related queries achieving customer satisfaction • Proactive follow-ups with prospective clients via phone calls and emails regularly, according to set turnaround times • Developed and maintained strong relationships with key stakeholders, including clients and property consultants, to secure repeat business and referrals. • Analysed industry and competitor trends to enhance sales strategy. • Negotiated and closed deals while generating over $100 million in sales revenue • Instrumental in introducing salesforce across the company by mandating current methodologies, streamlining existing processes and increasing efficiency • Trained employees to transition to the new system across sales and CRM teams • Responsible for generating various reports and presenting important daily sales reports to the managing director after gathering data from multiple locations • Forecasted future sales revenue and brokerage while gathering data and conducting periodical analyses Show less



Event Management

• Event Manager

  • Aug 2013 - Nov 2014

  Mumbai, Maharashtra, India •Execution of client expectations by delivering budgeted events. • Utilization of time management skills, and adherence to strict time constraints. • Oversee event activities to ensure compliance and maintain 100 % customer satisfaction. • Start-to-end management of designated tasks. • Managed setups for multiple locations at once. • Developing on-spot contingency plans during adverse circumstances. • Maintained positive and professional relationships with vendors and… Show more •Execution of client expectations by delivering budgeted events. • Utilization of time management skills, and adherence to strict time constraints. • Oversee event activities to ensure compliance and maintain 100 % customer satisfaction. • Start-to-end management of designated tasks. • Managed setups for multiple locations at once. • Developing on-spot contingency plans during adverse circumstances. • Maintained positive and professional relationships with vendors and clients. • Recruitment, conducting interviews, hiring, and training staff to assist with projects Show less