Jessica Johnson
VP of Client Solutions at KODE Health- Claim this Profile
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Topline Score
Bio
Sara Mulder
Jessica has been a fantastic mentor to me since we first met in 2019. During our formal mentorship program through the Women's Health Leadership TRUST, she was an insightful partner as I sought to take my career and my leadership skills to the next level. From the very beginning she helped me set aside the noise to focus on my goals and the behaviors that would help me reach them. Jessica provided exactly the right mix of encouragement, candor and thoughtful suggestions that helped me earn my next promotion.
Kelly Carrier
I have had the privilege of reporting to Jessica for the past 8 months and she has been an exceptional leader. I appreciate her level of engagement, excitement in the work and availability. She strikes a really nice balance between the amount of direction given and autonomy to complete tasks. One of her best qualities is her presentation style, which is warm, clear and always well laid out. She makes everyone around her feel seen and valued. I've been in healthcare for 20+ years and have never had a more inspiring leader!
Sara Mulder
Jessica has been a fantastic mentor to me since we first met in 2019. During our formal mentorship program through the Women's Health Leadership TRUST, she was an insightful partner as I sought to take my career and my leadership skills to the next level. From the very beginning she helped me set aside the noise to focus on my goals and the behaviors that would help me reach them. Jessica provided exactly the right mix of encouragement, candor and thoughtful suggestions that helped me earn my next promotion.
Kelly Carrier
I have had the privilege of reporting to Jessica for the past 8 months and she has been an exceptional leader. I appreciate her level of engagement, excitement in the work and availability. She strikes a really nice balance between the amount of direction given and autonomy to complete tasks. One of her best qualities is her presentation style, which is warm, clear and always well laid out. She makes everyone around her feel seen and valued. I've been in healthcare for 20+ years and have never had a more inspiring leader!
Sara Mulder
Jessica has been a fantastic mentor to me since we first met in 2019. During our formal mentorship program through the Women's Health Leadership TRUST, she was an insightful partner as I sought to take my career and my leadership skills to the next level. From the very beginning she helped me set aside the noise to focus on my goals and the behaviors that would help me reach them. Jessica provided exactly the right mix of encouragement, candor and thoughtful suggestions that helped me earn my next promotion.
Kelly Carrier
I have had the privilege of reporting to Jessica for the past 8 months and she has been an exceptional leader. I appreciate her level of engagement, excitement in the work and availability. She strikes a really nice balance between the amount of direction given and autonomy to complete tasks. One of her best qualities is her presentation style, which is warm, clear and always well laid out. She makes everyone around her feel seen and valued. I've been in healthcare for 20+ years and have never had a more inspiring leader!
Sara Mulder
Jessica has been a fantastic mentor to me since we first met in 2019. During our formal mentorship program through the Women's Health Leadership TRUST, she was an insightful partner as I sought to take my career and my leadership skills to the next level. From the very beginning she helped me set aside the noise to focus on my goals and the behaviors that would help me reach them. Jessica provided exactly the right mix of encouragement, candor and thoughtful suggestions that helped me earn my next promotion.
Kelly Carrier
I have had the privilege of reporting to Jessica for the past 8 months and she has been an exceptional leader. I appreciate her level of engagement, excitement in the work and availability. She strikes a really nice balance between the amount of direction given and autonomy to complete tasks. One of her best qualities is her presentation style, which is warm, clear and always well laid out. She makes everyone around her feel seen and valued. I've been in healthcare for 20+ years and have never had a more inspiring leader!
Credentials
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Registered Health Information Administrator
AHIMAOct, 2018- Nov, 2024 -
Registered Health Information Technician
AHIMAOct, 2007- Nov, 2024
Experience
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KODE Health
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Hospitals and Health Care
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1 - 100 Employee
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VP of Client Solutions
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Jun 2022 - Present
Coding on demand.https://kodehealth.com Coding on demand.https://kodehealth.com
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Fairview Health Services
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United States
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Hospitals and Health Care
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700 & Above Employee
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System Director Revenue Cycle
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Jan 2021 - Jun 2022
Senior leader responsible for strategy and execution of enterprise hospital and professional mid rev cycle services including inpatient coding, outpatient coding, professional coding, clinical documentation improvement (CDI), and health information services (HIS). Responsible for 400+ staff, $45M budget.Highlights:-Reduced hospital coding days from 7.87 to 2.35 and professional coding days from 12.4 to 4.7 days-Developed a brand new professional revenue integrity team, launched professional revenue reconciliation-Designed a new customer support department - Coding Quality & Support-$16M of additional revenue captured through CDI improvement plans
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Hennepin Healthcare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director - Middle Revenue Cycle
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Sep 2017 - Jan 2021
Lead all HIM, CDI, Revenue Integrity, and Coding (Inpatient, Outpatient, and Professional) services for ambulatory and hospital operations. Responsible for 170+ staff, $16M budget. Partner with C-Suite, Physician Leadership, E.H.R., Informatics, Call Center, Patient Access Services, Patient Financial Services, and Payer Contracting to develop and execute tactical goals that support overall strategy of revenue operations. Highlights:-Created an award winning, nationally recognized team-Organization-wide margin improvement team lead identifying shared service opportunities of $39M-IP CDI program enhancement ($5M impact) and designed outpatient CDI program.-Implemented a Coding Liaison Provider Support Program and took responsibility for RI department-Transformed culture. Better than industry standard retention rate. Press Ganey top-tier leader.
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Bay Area Medical Center
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Director of Health Information Management & Privacy Officer
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May 2014 - Aug 2017
Responsible for and managed all HIM Operations, Coding, and all privacy related matters. Optimized workflow by establishing performance metrics and integrating standard operating procedures and change management initiatives into the department. Developed internal processes, managed new technology solutions, and documented needs. Collaborated across the system to create efficient processes that support the strategic direction.
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Clinic Business Services Manager
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Mar 2012 - May 2014
Manage daily operations in Physician Billing encompassing coding and billing for 12 specialties and hospital services. Supervise staff to ensure operating efficiency by monitoring productivity, quality, workload volumes, scheduling, job assignments, coverage, and monthly preparation of reports. Collaborate with physicians on coding reviews, documentation requirements, and billing regulations. Oversight of the credentialing process for Medicare, Medicaid, and Contracted Payers. Manage collection agency and outsource self-pay collections processes. Oversight and management of clinic reception, transcription, and EMR coordinator.
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Revenue Cycle Systems Manager
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Mar 2011 - Mar 2012
Manage and implement revenue cycle systems and responsible for user access. Served as the primary lead in the accurate collection of hospital denials data. Led process evaluation and improvement projects in Billing, Cashiering, Financial Counseling, Customer Service, HIM, and other ancillary departments of the hospital.
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Credentialed Coder
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May 2007 - Feb 2011
Inpatient, Observation, Same Day Surgery, Clinical, Occupational Health, Rehab, ER Facility Coding, and Ambulance Coding. Responsible for ER statistics and reporting.
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Education
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2010 - 2014
University of Wisconsin-Green Bay
Interdisciplinary Studies, Business Management -
2007 - 2010
Northeast Wisconsin Technical College
Supervisory Management -
2003 - 2007
Northeast Wisconsin Technical College
Health Information Technology
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