Experience

Hunger Free America

• United States
• Public Policy Offices
• 1 - 100 Employee

• Director of Strategic Volunteerism Programs

  • May 2023 - Present



9/11 Memorial & Museum

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Senior Director, Volunteer & Internship Programs

  • Apr 2023 - May 2023

• Director, Volunteer & Internship Programs

  • Apr 2018 - May 2023

  • Manage the Volunteer and Internship programs• Responsible for the recruitment, retention, recognition of our volunteer and internship programs• Developed program strategy, goals and KPI’s. Regularly analyzed data for program enhancements• Doubled the size of the Volunteer program, 300% increase the internship program • Decreased attrition amongst volunteers • Worked with staff to develop new roles for volunteers and interns• Developed feedback surveys for volunteers and interns and implemented program enhancements• Started a skills-based volunteering program • Cultivated partnerships with local colleges and non-profit programs to diversify our sources of volunteers and interns • Started an internship program for people with Autism- obtained grant funding and developed partnerships with Autism non-profits • Member of DEIA Council & Employee Social Committee• Managed a small team of staff, volunteers and interns • Developed regular communications internally and externally on the value of the volunteer & internship programs• Achieved Service Enterprise certification, which puts the program in the top 11% nationally for volunteer management practices Show less

• Volunteer Program Manager

  • Dec 2013 - May 2023



Oxfordshire Community and Voluntary Action

• Non-profit Organization Management
• 1 - 100 Employee

• Volunteer Center Manager, Oxfordshire

  • Apr 2009 - Sep 2013

  Managed a Volunteer Center- part of a national network of accredited centers developing & promoting volunteering across England. Provided one to one advice to 150 non-profits a year on a wide range of issues- from recruiting, retaining, managing & dealing with problems with volunteers. Strong understanding of the non-profit sector through working with a wide range of organizations. Worked in partnership with other Volunteer Centers in the area and with local government. Managed a database of 1000 volunteering opportunities & a matching service to the public, giving an excellent understanding of what appeals to potential volunteers. Excellent interpersonal skills from dealing with a range of people. The Volunteer Center ran a project to involve unemployed people into volunteering, selected as one of 15 projects run nationally. Wrote several successful funding applications and managed 4 specific projects to engage diverse groups into volunteering- Corporates, Vulnerable people, Students and Unemployed people. Managed budgets & 3 staff, member of Senior Management Team. Show less

• Youth Volunteering Development Manager, Oxfordshire

  • Jun 2008 - Mar 2009

  Managed a partnership project to recruit 3000 young volunteers in Oxfordshire, with a small team.Advised hundreds of non-profits to develop almost 7000 volunteering opportunities for young people aged 16-25 across Oxfordshire. Managed budgets, developed project plans and reporting systems



Berks, Bucks & Oxon Wildlife Trust

• Oxford, United Kingdom

• Volunteer Development Officer

  • Mar 2006 - May 2008

  Worked on a project to diversify volunteering- particularly to recruit new young volunteers and ethnic minorities. Developed new roles and organized all training programs for volunteers, managed budgets while working across departments to achieve goals. Responsible for over 1000 remote working volunteers and 12 trainees. Took initiative to develop and organize a training program for volunteers and trainees Worked on a project to diversify volunteering- particularly to recruit new young volunteers and ethnic minorities. Developed new roles and organized all training programs for volunteers, managed budgets while working across departments to achieve goals. Responsible for over 1000 remote working volunteers and 12 trainees. Took initiative to develop and organize a training program for volunteers and trainees



Grassroots Campaigns

• Political Organizations
• 100 - 200 Employee

• Assistant Director, Los Angeles Office

  • Apr 2005 - Dec 2005

  Assistant Director in the Los Angeles Office, running a field campaign for Environmental Action. This gives me a unique understanding of working in a field office. Worked on a field campaign in Colorado & Supreme Court Nominations in my time at Grassroots. Specific responsibility for Recruiting, training, managing a team of over 30 activists. Delivered morning training sessions for all staff in campaign script and national updates. Highest averaging fundraiser of all Assistant Directors at the time. The L.A office was the most successful in gaining financial support and maintained largest team size for the campaign in this time. Maintained day-to-day administrative tasks for running a non-profit office. Show less



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• Environmental Education Volunteer

  • Oct 2002 - Dec 2004