Jing Xuan Neo

Serving Happiness Livechat Agent at TC Acoustic
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Contact Information
us****@****om
(386) 825-5501
Location
SG

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5.0

/5.0
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Victoria Law

Jing Xuan is a hard working student who is willing to go the extra mile to ensure her work is done with excellence. She strives for perfection and ensures that everyone in her group is set up for success. She is a team leader and is committed to stringing the whole team together. She communicates with confidence and is clear with her direction.

LinkedIn User

Jing Xuan has a very strong moral compass and is a very committed, hard working, determined and firm person who takes pride in her work. Her unwavering sense of purpose, strong moral compass and impressive work ethic has shown throughout the times I’ve worked with her. On top of this, she spearheaded many successful large and small scale projects and events in Church and recently started an online business with one of her friend selling Thai dessert. Jing Xuan brings people together and she can be the vitamin of the group through her humorous and optimistic outlook in life. She is admirable and a role model to many, myself included. She has what it takes to make it far and succeed.

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Credentials

  • Designing a presentation
    Linkedin Learning
    Jan, 2022
    - Nov, 2024
  • Statistics Foundations: The Basics
    Linkedin Learning
    Jan, 2022
    - Nov, 2024
  • Infection prevention and control for acute healthcare sector
    Gnowbe
    Aug, 2020
    - Nov, 2024
  • Dealing with grief and loss in palliative care setting
    Gnowbe
    May, 2019
    - Nov, 2024
  • Basic Cardiac Life Support & AED
    Singapore Resuscitation and First Aid Council
    Jul, 2021
    - Nov, 2024

Experience

    • Singapore
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Serving Happiness Livechat Agent
      • Apr 2021 - Present

      - Communicate with customers on digital and in-person platforms - Lazada, Shopee across Singapore, Malaysia, Hong Kong- Assist with refunds, exchanges, troubleshooting of products and provide solutions

    • Brand Ambassador
      • Nov 2018 - Apr 2021

      Represented brands such as Klipsch, Sonos, Marshall, adidas headphones and Urbanears in Singapore. Assist and met customers needs in retail stores such as Harvey Norman, Challenger.

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Nursing Student
      • Dec 2022 - Feb 2023

      - Pre-Registration Consolidated Placement (PRCP) of 10 weeks under general medicine discipline. - Handled up to 6 cases to meet holistic and medical needs of patients and patient's family - Pre-Registration Consolidated Placement (PRCP) of 10 weeks under general medicine discipline. - Handled up to 6 cases to meet holistic and medical needs of patients and patient's family

    • Nursing Student
      • Nov 2022 - Nov 2022

      - 2 weeks of attachment in community hospital - Provided care for patients undergoing palliative and rehabilitation - 2 weeks of attachment in community hospital - Provided care for patients undergoing palliative and rehabilitation

    • Nursing Student
      • Oct 2022 - Oct 2022

      - 2 weeks in Singhealth polyclinic - Shadowed advanced practitioner nurse appointments - Assisted in procedures such as adults' immunisation, wound dressing, counselling, administration of medications - 2 weeks in Singhealth polyclinic - Shadowed advanced practitioner nurse appointments - Assisted in procedures such as adults' immunisation, wound dressing, counselling, administration of medications

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Nursing Student
      • Oct 2022 - Oct 2022

      - 1 week attachment in operating theatre discipline - Scrubbed in for a urology surgery - Assisted in post-anaesthesia care unit and recovery of patients - 1 week attachment in operating theatre discipline - Scrubbed in for a urology surgery - Assisted in post-anaesthesia care unit and recovery of patients

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Nursing Student
      • Aug 2022 - Sep 2022

      - 6 weeks attachment under general medicine discipline - Took up to 3 cases of patients - Handled and administrated medications - 6 weeks attachment under general medicine discipline - Took up to 3 cases of patients - Handled and administrated medications

    • Nursing Student
      • Feb 2022 - Mar 2022

      - 4 weeks attachment under surgical discipline - Provided care to pre-operation, post-operation and mixture of general medicine care. - Developed strong relationships with nurses daily - Experienced oncology patients undergoing palliative care - 4 weeks attachment under surgical discipline - Provided care to pre-operation, post-operation and mixture of general medicine care. - Developed strong relationships with nurses daily - Experienced oncology patients undergoing palliative care

    • Nursing Student
      • Oct 2021 - Oct 2021

      - 2 weeks attachment under obstetrics discipline - Assisted staff nurses in providing post-delivery care to mothers and newborns - 2 weeks attachment under obstetrics discipline - Assisted staff nurses in providing post-delivery care to mothers and newborns

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Nursing Student
      • Sep 2021 - Sep 2021

      - 2 weeks attachment under mental health discipline - Eye-opening experience and exposure to male patients receiving mental health care - Interacted and had quality time with patients through arts and crafts - 2 weeks attachment under mental health discipline - Eye-opening experience and exposure to male patients receiving mental health care - Interacted and had quality time with patients through arts and crafts

    • Singapore
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Nursing Student
      • Mar 2021 - Mar 2021

      - 3 weeks attachment under gerontology discipline - Assisted elderly with activities of daily living - First attachment which broaden my perspective of giving care to the elderly - Developed a heart of compassion to people who are not abled. - 3 weeks attachment under gerontology discipline - Assisted elderly with activities of daily living - First attachment which broaden my perspective of giving care to the elderly - Developed a heart of compassion to people who are not abled.

Education

  • Ngee Ann Polytechnic
    Diploma in Nursing
    2020 - 2023
  • Ngee Ann Polytechnic
    Polytechnic Foundation Programme
    2019 - 2020
  • St. Margaret's Secondary School
    2015 - 2018

Community

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