Experience

Aptic AB

• Sweden
• Information Technology & Services
• 1 - 100 Employee

• Solutions Architect

  • Jan 2022 - Present

  The Solution Architect acts as a creator of architectural solution design, defining system requirements and using cases to address overall business requirements, ensuring that the technical solution remains aligned with requirements and value delivery throughout the project. My role as the Solutions Architect consisted of two roles: - Solutions Architect for the API product (WIP) - Solutions Architect for the Factoring and Banking customersMain responsibilities:Solutions Architect for the API product (WIP)- Be the main knowledge holder about the integrations and API products.- Provide support both internally and externally for complex issues.- Assist product owners in defining strategy for the product lifecycle- Provide expertise during projects or pre-sales activities- Creating and maintaining product documentationSolutions Architect for the Factoring and Banking customers- Be the main knowledge-holder about the assigned customers. - Customer's overall discovery and creating an inventory of main business processes. Prepare and conduct demo sessions as a part of pre-sales activities.- Develop and present solution design to the customer. Design specifications for both customers and developers. Keep track and assist developers during solution development. Take responsibility for the delivery of the solution and handover process to the support department. - Conduct end-user training when needed. Conduct application consultant training according to the plan.- Work with sales and key account managers in budget proposals.Technical requirements:- Excellent knowledge of the main product and its integration capabilities- Deep understanding of API product and the way it interacts with business applications from the Aptic portfolio- Advanced TSQL - Advanced knowledge of SOAP and REST APIs. - Advanced knowledge of XML, JSON- Building SOAP UI (ReadyAPI) and Postman testing suites

• Senior Application Consultant

  • May 2018 - Jan 2022

  The overall purpose of the role is to analyze and understand business and software requirements to consult customers and provide software solutions that would meet one's business needs. Provide assistance and solutions to customers as technical and/or business consultations Work closely with Solution Architects within Aptic by assisting with requirement analysis and providing solution proposals.Create software solutions and adjust existing ones, write documentation, and support teammates in further implementations, to deliver and maintain excellent customer service quality. Technical requirements:- Advanced TSQL for querying and optimization of complex queries- Advanced XML/XPath, XSLT for solutions on XML-based pseudo code- General knowledge of HTML and C++ to read and understand source code- MS SQL Server administration skills for managing DBMS objects like triggers, functions, and jobs. - Windows Server administration skills to maintain services and troubleshoot environment issues



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Application Support Manager

  • Apr 2014 - Jun 2018

  Main duties:- Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.- Maintain and develop application portfolio in alignment to the business needs and global corporate ITS strategy.- Direct technological research by studying organization goals, strategies, practices, and user projects.- Complete projects by coordinating resources and timetables with user departments and data center.- Verify application results by conducting system audits of technologies implemented.- Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.- Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.- Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.- Maintain quality service by establishing and enforcing organization standards.Achievements:- While being an active member of the IT team we have achieved a title of the Best IT department across the EU and CIS in 2015- Two awards for delivering high performance and significant contribution into the corporate IT application portfolio in 2014 and 2015.- Developed and implemented a concept of Individual Development for IT staff, which later became a KPI for the country ScoreCard (definition of a ScoreCards by the link: http://balancedscorecard.org/Resources/About-the-Balanced-Scorecard).- Developed a training for the personal effectiveness with task and time management features of Outlook. Overall, more than a 100 employees trained across the DHL Ukraine.- First in EU Tier 3 Countries developed 8 Business Continuity Plans to secure every single process critical for DHL operations.- "Evergreen" country ScoreCard :-)



The Janssen Pharmaceutical Companies of Johnson & Johnson

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• IT Business Relationship Manager, CIS

  • Aug 2013 - Mar 2014

  Responsibilities:• IT strategy alignment with business, cross sector IT, ITS and corporate IT strategy in compliance with global policies as well as market regulations• Represent the priorities of the CIS business organization within the Global/Regional IT community to make sure that they are addressed with the correct priority• Inform the CIS business organization of Global/Regional IT initiatives that have an impact on the organization • Define and maintain the project portfolio in close collaboration withthe business partner and Russia & CIS BU IT Team• Manage middle size projects, involving stakeholders from different functions gather business requirements to define project scope• Coordinate support of business applications provided by external and internal resources • Support the budgeting process for requested IT services and solutions run projects in line with the corporate SDLC methodology and other corporate guidelines • Ensure IT environment reflects SOX regulation • Stay up-to date with innovative processes and technologies



American Chamber of Commerce in Ukraine

• Ukraine
• Non-profit Organization Management
• 1 - 100 Employee

• System Administrator / IT Project Manager

  • Apr 2010 - Aug 2013

  Highlights of Expertise:• IT Infrastructure Management• Project Management • Vendor Evaluation • Strategy & Execution • Resource Management • Innovative IT Initiatives • Troubleshooting/Resolution • Key Account Management • End-user Support • 3rd level of SupportAchievements:• Managed project on integration highly-structured IT-infrastructure based on the Chamber's business needs. See the detailed information in study case in video below• Standartized IT infrastructure and optimized operation processes based on the Microsoft Operation Framework methods. Developed protocol (SLA) for IT support in accordance with priorities of business needs.• Together with the contractor performed a migration from Microsoft Dynamics 4.0 to Microsoft Dynamics 2011 that allowed to optimize and automate the most complicated business processes.• We are the first in Ukraine to initiate a highly-structured scheme of Office 365 allowing to reduce IT costs significantly and to forecast them in a year perspective. • In cooperation with contractors developed Microsoft Sharepoint for Internet Sites based web-site fully integrated with the last version of CRM 2011.• Developed from a scratch and fully integrated the new concept of internal portal based on Sharepoint 2010, and later on Sharepoint Online for Office 365, taking in consideration users' needs, confidentiality policy, usability, and motivation for utilization. All ideas and projects no matter how complicated the given tasks have been, were performed in the best way.



SMD

• Ukraine
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• IT Support Engineer / Customer Support Engineer

  • Sep 2009 - Apr 2010

  Highlights of Expertise:• IT infrastructure management• Negotiations between customers and key-account management• Establishing of effective cooperation with IT-departments at enterprises where software has been integrated• Umbrella approach regarding the licensing of 3-rd party software that is available with software set.• Collaboration with customer`s technical staff, data acquisition and product integration into customer`s infrastructure• Pre-sales/After-sales service and technical support• Trainings providing for customer`s staff• Troubleshooting/Resolution • End-user Support • 3-rd level of Support • SQL Server Support