Personal Trainer

• Aug 2021 - Present

Member

• Oct 2021 - Present

Retail Manager

• Mar 2020 - Present

EVS Aide

• May 2018 - Mar 2020

Sales Associate

• May 2016 - Mar 2020

File Clerk

• Aug 2015 - May 2016

Responsibilities Backup reception area during heavy phone traffic, breaks and lunches File patient documents, QA CNA notes and scan into Cerner Mail information to clients and staff Create documents in Excel, Word & Publisher such as phone lists and calendars for staff Grounds keeping of all living plant life inside and out of office Special projects from management Accomplishments Created tutorials on how to use Word for new staff member that was struggling with the computers. Came up with a solution for a patient with dementia that kept forgetting to take his medications. Skills Used Cerner experience 44wmp Designed calendars for staff Sorting patient files Alphabetically quickly and efficiently Teach new receptionist how to work the phones and computers Show less

Member Services

• Aug 2014 - Aug 2015

Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Show less

EMT

• Jun 2014 - Jun 2014

Provided life support services during medical emergencies on scene and en route to the hospital. Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws. Interacted with patients, families, hospital staff and the general public. Provided life support services during medical emergencies on scene and en route to the hospital. Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws. Interacted with patients, families, hospital staff and the general public.

Caregiver

• Jan 2014 - May 2014

Planned, prepared and served meals and snacks according to prescribed diets. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life. Planned, prepared and served meals and snacks according to prescribed diets. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life.

Cashier

• Nov 2013 - Jan 2014

Received and processed cash and credit payments for in-store purchases. Answered customers’ questions and addressed problems and complaints in person and via phone. Informed customers about all product lines and services offered by the company. Received and processed cash and credit payments for in-store purchases. Answered customers’ questions and addressed problems and complaints in person and via phone. Informed customers about all product lines and services offered by the company.

Adventure Guide

• Feb 2012 - Jul 2012

· Receive payment by cash, check, credit cards, vouchers, or automatic debits. · Issue receipts, refunds, credits, or change due to customers. · Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. · Greet customers entering establishments. · Maintain clean and orderly checkout areas. · Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. · Resolve customer complaints. Show less

Server

• Dec 2011 - May 2012

· Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. · Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. · Take orders from patrons for food or beverages. · Collect payments from customers. · Check with customers to ensure that they are enjoying their meals and take action to correct any problems. · Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. · Present menus to patrons and answer questions about menu items, making recommendations upon request. Show less

Server

• Aug 2011 - Dec 2011

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. · Take orders from patrons for food or beverages. · Check with customers to ensure that they are enjoying their meals and take action to correct any problems. · Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. · Prepare checks that itemize and total meal costs and sales taxes. · Inform customers of daily specials. · Present menus to patrons and answer questions about menu items, making recommendations upon request. · Prepare tables for meals, including setting up items such as linens, silverware, and glassware. · Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. · Fill salt, pepper, sugar, cream, condiment, and napkin containers. Show less