Experience

Atlantic Paper & Supply Company

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Territory Sales Representative

  • May 2016 - Present

  - My primary goal is to make sure that I convey the customers need to any and all partners. Promote products and value-added services to meet or exceed both short term and long term goals of the CUSTOMER. Actively engage in sales calls on existing customers and cold calling on prospective customers. Quote accordingly, promptly and efficiently with the CUSTOMERS needs at the forefront ALWAYS. - Be the first... Proactively offer solutions to save our partners money today. - Maintain accurate, detailed and comprehensive knowledge of the CUSTOMERS NEEDS. -Collaborate with sales support resources to provide customer with the best customer service experience possible. - Develop business and financial acumen to effectively implement facility solutions SALES. - Investigate and resolve all customer claims PROMPTLY! - Actively leverage sales technology and tools to meet strategic account planning objectives and maximize customer and segment growth potential.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Senior Packaging Account Executive

  • May 2007 - May 2016

  Packaging Professional Specialist. Markets and distributes industrial and retail packaging, shipping and warehouse products to thousands of small and mid-sized manufacturers, distributors, and retailers throughout the New England region.• Sell a broad array of packaging products and supplies including corrugated boxes, stretch films, poly plastic materials, industrial tapes, warehouse and janitorial facility supplies, as well as, industrial machines, warehouse work flow systems, racking, conveyor belts and mezzanines plus... Custom or retail flexible packaging materials• Developed and implemented new quoting methodologies focusing on the percentage saved per line item and the total lowest delivered cost.• Always speak in terms to extrapolate supply costs annually to put more emphasis on the time and money spent on the materials used when communicating with existing customers and prospects. • Established innovative marketing efforts such as targeted mass mailings, and maintaining constant contact via Customer Relationship Management mass email campaigns.Selected Accomplishments: Ranked #1 out of 12, and on track to achieve 100% of quota. Largest customer on pace to buy more than $300K in consumables annually, as well as purchasing equipment and machines to automate their packaging lines.  First Account Manager promoted out of the hybrid acquisition role into a position created to better leverage unique skill set. Grew book of business trending an average of $32K per month to more than $50K per month 50% faster than projected. On target to exceed $60K per month after only six months. With 40% penetration of assigned accounts, targeted to increase book of business by 60%.Tasked with the following; ascertain, retain, market, distribution, customer service, close, develop rapport, maintain loyalty and practical margins on stock materials and custom materials.



Paul Masse Pontiac, Buick, Cadillac, GMC

• Sales Finance and Insurance Manager

  • Oct 2004 - May 2007

  The F&I Manager is responsible for providing exceptional customer service while assisting customers with products to protect their vehicle purchase. In addition this individual works with lenders to obtain financing approval and completes all vehicle purchase and associated paperwork.Responsibilities:Provide customers with protection package information.Facilitate financing options and prepare documentation.Ensure that all finance paperwork is fully compliant with local, state and federal guidelines prior to submitting completed documentation to lenders for approval.Structure deals for maximum profitability and collectabilityInitiate and build relationships with lenders and banksWork as a team with Sales Managers to ensure an exceptional customer service experiencePromote and help maintain outstanding CSI



Walgreens

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Aug 2002 - Nov 2004

  GENERAL MANAGER  WALGREENS, INC.  PROVIDENCE, RI 10/2004 – 10/2006Provides access to consumer goods and services and pharmacy, health, and wellness services in America through its retail drugstores• Monitored and controlled lean ordering and stock to sustain low costs, and reduce days in inventory. Selected to attend an advance systems management course for emerging leaders while studying for Pharmaceutical Technician Certification. Selected Accomplishments: First member of the advanced training class to successfully pass the pharmacy test throughout the entire company. Gained certification as a Pharmaceutical Technician. Increased store revenue through cost cutting efforts, proactive inventory management, and transferring goods to others stores gaining a shorter life cycle, resulting in 20% shrinkage.



Vitamin World

• United States
• Retail
• 100 - 200 Employee

• Store Manager

  • Apr 1998 - Aug 2002

  Essential Functions:Responsible for all aspects of managing a single retail store; including merchandise, inventory and expense control.Manage all company initiatives by providing solid leadership expertise resulting in exceptional customer experience, overall operational execution and total store results.Lead and execute all company objectives ensuring sales and profitability goals are exceeded.Monitor, analyze and measure sales performance; develop and implement plans to maximize sales and meet or exceed sales goals and objectives.Train, develop and assess performance of sales associates in all aspects of the business to ensure skillset, product knowledge and operations skills are achieved in order to provide outstanding customer service.Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.