Moriah M. D'Amico
Training Administrator at Pennsylvania Auditor General- Claim this Profile
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English Native or bilingual proficiency
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Bio
Carolyn Romano
Moriah is a thorough researcher and is always willing to go the extra mile in customer service! We would collaborate as part of a team to work together to provide outstanding service. When I asked Moriah a question, she was always able to think of something I hadn't thought of yet to research!
Christopher Black
I had the pleasure of working with Moriah at Dauphin County Library System. She was a real team player who was always willing to lend a hand wherever it was needed. Her customer service skills were exemplary. Her reference skills were phenomenal. Furthermore, Moriah was very good at assisting patrons with computer questions and helping troubleshoot computers. Her attention to detail and focus on not just getting the job done but getting the job done right is something we should all strive for when at work and in life. In short, she would be a true asset to your team.
Carolyn Romano
Moriah is a thorough researcher and is always willing to go the extra mile in customer service! We would collaborate as part of a team to work together to provide outstanding service. When I asked Moriah a question, she was always able to think of something I hadn't thought of yet to research!
Christopher Black
I had the pleasure of working with Moriah at Dauphin County Library System. She was a real team player who was always willing to lend a hand wherever it was needed. Her customer service skills were exemplary. Her reference skills were phenomenal. Furthermore, Moriah was very good at assisting patrons with computer questions and helping troubleshoot computers. Her attention to detail and focus on not just getting the job done but getting the job done right is something we should all strive for when at work and in life. In short, she would be a true asset to your team.
Carolyn Romano
Moriah is a thorough researcher and is always willing to go the extra mile in customer service! We would collaborate as part of a team to work together to provide outstanding service. When I asked Moriah a question, she was always able to think of something I hadn't thought of yet to research!
Christopher Black
I had the pleasure of working with Moriah at Dauphin County Library System. She was a real team player who was always willing to lend a hand wherever it was needed. Her customer service skills were exemplary. Her reference skills were phenomenal. Furthermore, Moriah was very good at assisting patrons with computer questions and helping troubleshoot computers. Her attention to detail and focus on not just getting the job done but getting the job done right is something we should all strive for when at work and in life. In short, she would be a true asset to your team.
Carolyn Romano
Moriah is a thorough researcher and is always willing to go the extra mile in customer service! We would collaborate as part of a team to work together to provide outstanding service. When I asked Moriah a question, she was always able to think of something I hadn't thought of yet to research!
Christopher Black
I had the pleasure of working with Moriah at Dauphin County Library System. She was a real team player who was always willing to lend a hand wherever it was needed. Her customer service skills were exemplary. Her reference skills were phenomenal. Furthermore, Moriah was very good at assisting patrons with computer questions and helping troubleshoot computers. Her attention to detail and focus on not just getting the job done but getting the job done right is something we should all strive for when at work and in life. In short, she would be a true asset to your team.
Credentials
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ALA Certification
Clarion University School of EducationAug, 2004- Nov, 2024
Experience
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Pennsylvania Auditor General
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United States
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Government Administration
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1 - 100 Employee
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Training Administrator
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Jul 2023 - Present
Setting up projectors, putting together training materials, editing and reviewing training material, troubleshoots technology Setting up projectors, putting together training materials, editing and reviewing training material, troubleshoots technology
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Pennsylvania Historical and Museum Commission
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Administrative Assistant
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Aug 2021 - Jun 2023
Uses various Microsoft Office software, displayed technical skills, entered statistical data, enters PAR actions, creates interview packets, balances budgetary needs, filing, ordering supplies, travel, timekeeping. enters and balances checks, keeps and creates statistics, answers basic phone and in person archival questions, creates job descriptions, creates book lists, organizes books, sends out mailings, and copy catalogs books. Uses various Microsoft Office software, displayed technical skills, entered statistical data, enters PAR actions, creates interview packets, balances budgetary needs, filing, ordering supplies, travel, timekeeping. enters and balances checks, keeps and creates statistics, answers basic phone and in person archival questions, creates job descriptions, creates book lists, organizes books, sends out mailings, and copy catalogs books.
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Pennsylvania Department of Labor & Industry
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United States
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Government Administration
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200 - 300 Employee
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Administrative Assistant
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Aug 2016 - Aug 2021
Uses various Microsoft Office software, responds to unemployed claimants via e-mail, sets up job interviews by phone calls and processing paperwork, been on interview panel or explained things to interview panels, looks up claims, order supplies, maintains records, and does timekeeping multiple bureaus. Writes and updates various reports, sets ups conference calls and meetings, takes notes, books travel and car arrangements, handles legislative requests, runs and organizes meetings, answers phone calls, and services the director along with all management staff under the director. Show less
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Clerk Typist 3
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Sep 2014 - Oct 2017
Responds to unemployed claimants via e-mail, sets up job interviews by phone calls and processing paperwork, files Unemployment Compensation claims, uses IMS to look up claims, orders supplies, maintains records, and does timekeeping for the bureau.
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Pennsylvania State Police
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United States
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Law Enforcement
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400 - 500 Employee
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Clerk Typist 2
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Jul 2014 - Aug 2014
Entered and verified applications, coded information, checked applications through various systems, and processed paperwork. Entered and verified applications, coded information, checked applications through various systems, and processed paperwork.
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Commonwealth of Pennsylvania
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United States
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Government Administration
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700 & Above Employee
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Temporary Clerk Typist
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Mar 2014 - Jun 2014
Processes appeals or withdraws in MAPPER, creates batches of letters using Excel and Word, uses mail merge, sorts mail, and communicates to appellants on the telephone about their appeal. Processes appeals or withdraws in MAPPER, creates batches of letters using Excel and Word, uses mail merge, sorts mail, and communicates to appellants on the telephone about their appeal.
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Temple University
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United States
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Higher Education
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700 & Above Employee
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Bibliographic Assistant II (Library Assistant) part-time
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Jan 2012 - Mar 2014
Provides reference and customer service with knowledge of the resources, creates library instruction materials, maintains library collections by periodically weeding materials, makes statistical reports, reviews student papers for sentence structure and grammatical errors, and instructs students on library materials and databases. Provides reference and customer service with knowledge of the resources, creates library instruction materials, maintains library collections by periodically weeding materials, makes statistical reports, reviews student papers for sentence structure and grammatical errors, and instructs students on library materials and databases.
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Dauphin County Library System
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United States
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Libraries
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1 - 100 Employee
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Reference Assistant
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Jun 2008 - Oct 2011
Provided reference and customer service with knowledge of the resources, taught library resources, assisted with the maintenance of the reference and local history collections, displayed technical skills by helping train staff, entered statistical data, processed inter-library loans, booked meetings, and searched for information. Provided reference and customer service with knowledge of the resources, taught library resources, assisted with the maintenance of the reference and local history collections, displayed technical skills by helping train staff, entered statistical data, processed inter-library loans, booked meetings, and searched for information.
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Data Recognition Corporation
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United States
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Education Management
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700 & Above Employee
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Test Reader
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Mar 2008 - Jun 2008
Graded standardized tests in writing and math in various elementary levels. Graded standardized tests in writing and math in various elementary levels.
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Cleve J. Fredricksen Library
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United States
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Government Administration
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1 - 100 Employee
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Reference Librarian
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Jan 2007 - Jan 2008
Provided reference and customer service with knowledge of the resources, display technical skills by helping train staff and fix public issues, controlled staff access, weeded periodicals, wrote reports, and performed duties of circulation desk and checked periodicals when needed. Provided reference and customer service with knowledge of the resources, display technical skills by helping train staff and fix public issues, controlled staff access, weeded periodicals, wrote reports, and performed duties of circulation desk and checked periodicals when needed.
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FRANKLIN COUNTY LIBRARY SYSTEM
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United States
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Movies, Videos, and Sound
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1 - 100 Employee
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Reference Librarian
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Aug 2005 - Jan 2007
Provided reference and customer service with knowledge of the resources, displayed technical skills by training staff and teaching the public, created and maintained computer classes for the public and staff, took over supervisory duties, ordered books, checked in periodicals, maintained collection by doing inventory and weeding, and performed duties of circulation or inter-library loans when needed. Provided reference and customer service with knowledge of the resources, displayed technical skills by training staff and teaching the public, created and maintained computer classes for the public and staff, took over supervisory duties, ordered books, checked in periodicals, maintained collection by doing inventory and weeding, and performed duties of circulation or inter-library loans when needed.
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Camden County Library System
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Voorhees, NJ
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Floater
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Jul 2004 - Jul 2005
Provided reference and customer service with knowledge of the resources when needed. Provided reference and customer service with knowledge of the resources when needed.
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Allied Office Supply Inc.
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Cherry Hill, NJ
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Secretary
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Feb 2005 - Apr 2005
Kept records of pay and shipments. Kept records of pay and shipments.
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Towers Perrin
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Woodcrest, NJ
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Data Entry Clerk
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Sep 2004 - Dec 2004
Entered and fixed data. Entered and fixed data.
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Lebanon Valley College
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United States
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Higher Education
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400 - 500 Employee
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Library Assistant
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Aug 2001 - May 2003
Repaired and helped to catalog books. Provided circulation and reference duties when needed.
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Career Assistant
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Aug 1999 - May 2003
Sent out letters for teachers, helped with test-taking for skills, and helped individuals with employment.
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McGunnigle Chriopractic
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Haddon Heights, NJ
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Temporary Billing Clerk
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May 2002 - Aug 2002
Performed the duties of billing and comparing patient charts. Performed the duties of billing and comparing patient charts.
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ESF Summer Camps
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Moorestown, NJ
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Camp Counselor
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May 2001 - Aug 2001
Kept to a schedule, watched, and disciplined children when needed. Kept to a schedule, watched, and disciplined children when needed.
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Education
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2003 - 2004
PennWest Clarion
MSLS, Library Science -
1999 - 2003
Lebanon Valley College
BA, Religion, Minor: Music
Community
