Experience

LIMRA

• United States
• Financial Services
• 200 - 300 Employee

• Assistant Research Director

  • Sep 2015 - Present

  Research for the insurance and financial services industry, focusing on technology issues.

• Sr. Research Analyst

  • Jul 2011 - Sep 2015

  Research for the insurance and financial services industry, focusing on social media and technology.



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Manager, Customer Research

  • Apr 2006 - Aug 2010

  Qualitative and quantitative customer research in support of the companies’ various hotel brands. Qualitative and quantitative customer research in support of the companies’ various hotel brands.



Insights Research group

• Cordova, TN

• Internet Research

  • Jan 2003 - Nov 2005

  Management and operational responsibility for online surveys, primarily for college dining programs tracking and benchmarking. Data analysis and reporting, as well as various IT projects including development of a corporate Purchasing Database. Management and operational responsibility for online surveys, primarily for college dining programs tracking and benchmarking. Data analysis and reporting, as well as various IT projects including development of a corporate Purchasing Database.



Kids In Technology

• Greater Memphis Area

• Site Director

  • May 2003 - Aug 2004

  Responsible for all areas of operations including customer service, records management, childcare licensure, accounts receivable, grant writing, curriculum planning, and employee management. Developed administrative database and redesigned company website. Performed administrative & instructor duties as needed. Responsible for all areas of operations including customer service, records management, childcare licensure, accounts receivable, grant writing, curriculum planning, and employee management. Developed administrative database and redesigned company website. Performed administrative & instructor duties as needed.