Senior Business & Organization Consultant

• Feb 2022 - Present

I participate in strategic consulting projects performing diagnosis (As is-To be) of digitization and optimization of business value processes and public institutions, digital benchmarking, digitization plan, R+D+i projects, as well as in digital solutions development projects, from understanding and ideation to the implementation and accelerated adoption of new technologies, the establishment of digital culture, change management and knowledge management. I participate in strategic consulting projects performing diagnosis (As is-To be) of digitization and optimization of business value processes and public institutions, digital benchmarking, digitization plan, R+D+i projects, as well as in digital solutions development projects, from understanding and ideation to the implementation and accelerated adoption of new technologies, the establishment of digital culture, change management and knowledge management.

Senior Business, Change and Digital Processes Consultant

• Sep 2021 - Feb 2022

I worked in strategic consulting projects performing: diagnosis (As is-To be) of business from the digital prism, digital benchmarking, 360º digitalization roadmap and functional definition of use cases. Management of digital culture adoption acceleration and change management projects. I worked in strategic consulting projects performing: diagnosis (As is-To be) of business from the digital prism, digital benchmarking, 360º digitalization roadmap and functional definition of use cases. Management of digital culture adoption acceleration and change management projects.

Insurance exclusive agent

• Jul 2019 - Sep 2021

As an exclusive agent, I belong to a commercial team dedicated to the mediation of health and multirate insurance. My main function is customer acquisition and customer loyalty. As an exclusive agent, I belong to a commercial team dedicated to the mediation of health and multirate insurance. My main function is customer acquisition and customer loyalty.

Management Consultant & Project Manager (Allied)

• Jan 2014 - Aug 2018

Responsibilities: Advising organizations, offering comprehensive solutions for improving performance in the areas of corporate learning, competency management, knowledge management, organizational development, process analysis, design and change management strategies; Working in partnership with Ateneo Empresarial. Facilitator of learning experiences. Achievements: • Designing Corporate Universities in the Business areas of engineering and pharmacy. • Designing competency model for pharmaceutical company. Show less

Knowledge Management Consultant

• Dec 2011 - Dec 2013

Responsibilities: Managed the Knowledge Management (KM) cycle and contribute to the definition, design and implementation of the knowledge architecture (management model, enablers, and service agreements). Change management for the adoption of KM in initial DNA (Deoxyribonucleic acid) practices within the financial group. Achievements: • Preservation of Prevention and Business Continuity Statement Practices. • Conceptual design and implementation of DNA Multinational web site. • Design and implementation of multinational group model for knowledge management. Show less

Document Management and Distribution Manager

• May 2010 - Dec 2011

Responsibilities: • Document administration physically and electronically, through the operational management of mail distribution processes (Internal Currier), document imaging, files management, custodial, semi-active and inactive file. • Outsourcing mail management (logistics and operations). • Participation in improvement projects. • Supervision of a team of over 50 people. • Definition of operational strategies to support business goals. Achievements: • Currier process optimization with savings over 64% annually. • Redesign digitization center capabilities to support the business, surpassing the goal of this portfolio increased by over 120%. Redesign and upgrading capacity to process Credit File. Show less

Senior Organization and Process Consultant

• May 2005 - May 2010

Responsibilities: • Methodological coaching to projects teams in processes intervention. • Design and implementation of strategies for adopting the new method of work. • Facilitating workshops. • Development of process manuals. • Design Service Offerings to Internal customers. Business needs analysis. Achievements: • Design and implementation of the processes intervention methodology based on best practices as Lean, Six Sigma, Rup, etc. (Team member). • Successful implementation of the currency redenomination in Credit and Debit Card business areas and operations. Show less

Senior Consultant

• May 2001 - Jan 2003

Project Leader

• Oct 1999 - Nov 2000

Senior Consultant

• Jan 1997 - Oct 1998

Apprentice

• Jan 1996 - Oct 1996