Michael Cansler

Manager of Systems Engineering at Great Wolf Resorts, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area, US

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5.0

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John Clark

Cansler Recommendation I had the privilege of working with Mr. Cansler at Morton Salt during 2014. Over the course of our working relationship I found Mr. Cansler to be both an excellent technician with outstanding analytical capabilities, who at the same time possesses an uncommon ability to work with non-technical individuals to address their needs. During the span of our mutual employment I served as the Windows Server administrator, including ancillary systems (Active Directory, DNS, DHCP). Whenever I received a request to investigate an issue from Mr. Cansler, or the escalation of an issue, I could be sure that the issue had been thoroughly investigated and that I did not have to go through any preliminary troubleshooting regiment as Mr. Cansler had always eliminated any common issues and only brought issues to me that were related to the Network or Server side systems. During an outage of our SCCM system the organization needed to dispatch a large number of PCs to one of our plants quickly. Mr. Cansler recommended implementing Clonezilla temporarily so that we could deliver the machines in the requisite time frame, and at the same time maintain the consistency of our corporate installation. Due to his quick thinking and knowledge of desktop imaging we were able to image and deliver the PCs despite an interruption of enterprise services. I also had the chance to discuss Mr. Cansler’s consulting business and I was very impressed by his grasp of the full ecosystem of systems required to operate a business and his ability to implement and manage them. We discussed implementations of OpenLDAP, SAMBA, and various backup technologies in order to keep a small enterprise running and ensure their ability to recover from a disaster. Mr. Cansler’s ability to plan, implement and maintain these systems was impressive to me, and if there had been an opening for a System’s administrator during my tenure at Morton, I would have given Mr. Cansler my unequivocal recommendation. In observing Mr. Cansler’s interaction with clients, he was always courteous, knowledgeable and understanding. Assuring a client that their problem is just as important to you as it is to them is one of the key’s to excellent customer service in Information Technology. Mr. Cansler was able to convey this without fail to the clients that I observed him interacting with. In summary, Mr. Cansler is a motivated and dynamic individual with an excellent work ethic and commitment to his work. I would not hesitate to recommend him for any technical or customer facing role.

Sarah Sanders

I worked with Michael at the Park District of Highland Park where he was a contracted IT support provider. He went to great lengths to keep things running smoothly, including standing out in the snow for several hours running sound on a cold day for the Jason Brown olympic pep rally at the ice arena. He is extremely responsive and helpful, and has a delightful personality.

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Manager of Systems Engineering
      • 2021 - Present

    • United States
    • Financial Services
    • 1 - 100 Employee
    • System Infrastructure Manager
      • 2019 - 2021

      Management of Mepco Infrastructure Systems and support team. Providing solutions and platforms for ongoing success of the business. Managing vendors providing consulting and hosting services. Supervising Infrastructure team including Support and System Administration staff. Management of Mepco Infrastructure Systems and support team. Providing solutions and platforms for ongoing success of the business. Managing vendors providing consulting and hosting services. Supervising Infrastructure team including Support and System Administration staff.

    • United States
    • Higher Education
    • 700 & Above Employee
    • System Administrator
      • 2017 - 2019

      Developing new strategies and methods to improve services, maintain uptime, and increase user satisfaction with University server and software solutions. Planning, deploying, and supporting the University’s Windows servers and provided services. Planning server upgrades and working with IS and IS staff partners to accomplish goals. Developing new strategies and methods to improve services, maintain uptime, and increase user satisfaction with University server and software solutions. Planning, deploying, and supporting the University’s Windows servers and provided services. Planning server upgrades and working with IS and IS staff partners to accomplish goals.

    • United States
    • Insurance
    • 1 - 100 Employee
    • Infrastructure Engineer
      • 2016 - 2017

      Managing and supporting PBA’s Windows Desktop and Server infrastructure. Ensuring efficient OS and server upgrades on an aggressive schedule. Assisting with Office 365 migration. Managing and supporting PBA’s Windows Desktop and Server infrastructure. Ensuring efficient OS and server upgrades on an aggressive schedule. Assisting with Office 365 migration.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Management Sr. Specialist
      • 2015 - 2016

      Provided Executive Desktop Support to McDonalds VPs and above. Responsible for managing all aspects of support needs including mobilizing vendors and coordinating multiple team efforts to achieve goals. Providing escalated support for Help Desk when they were unable to resolve issues. Provided Executive Desktop Support to McDonalds VPs and above. Responsible for managing all aspects of support needs including mobilizing vendors and coordinating multiple team efforts to achieve goals. Providing escalated support for Help Desk when they were unable to resolve issues.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • I.T. System Administrator
      • 2012 - 2014

      Brought on board to complete a three man team supporting all technology initiatives of the Park District. Served as Sys and Network admin as well as sharing general desktop support projects. Driving projects as well as finding areas where improvement was needed. Transitioned the Park District to a new platform for Help Desk and Asset tracking. Automating Machine log on with Group Policy for front desk terminals. Demonstrated and deployed new hardware and software for digital signage. Creating Knowledge base system.

Education

  • Olivet Nazarene University
    Bachelors, Marketing
    2002 - 2007

Community

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