Cheng-kou Tongkhuya

Technology Support Specialist II at South Washington County Schools
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Contact Information
us****@****om
(386) 825-5501
Location
St Paul, Minnesota, United States, US

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John W. Hays

Cheng-kou regularly demonstrates his professional attitude, strong abilities, good initiative, willingness to learn new things, flexibility as situations demand, and responsibility to his job, clearly bringing great value to our organization. We are lucky to be able to call him a colleague and I highly recommend him for his next opportunity where he will be able to put into practice the lessons he has learned in our business, combined with the education he acquired to accomplish his degree while working for us.

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Experience

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Technology Support Specialist II
      • Nov 2019 - Present

      I solve people's technological problems in a school setting, mainly focused on Cottage Grove Middle School and Grey Cloud Elementary School but not limited to it, since the 833 School District encompasses 16 elementary schools, 4 middle schools, and 3 high schools. I solve people's technological problems in a school setting, mainly focused on Cottage Grove Middle School and Grey Cloud Elementary School but not limited to it, since the 833 School District encompasses 16 elementary schools, 4 middle schools, and 3 high schools.

    • Information Technology Manager
      • 2015 - Nov 2019

      Design and set-up of all hardware, wiring, and electronic components and operatory design features for successful conversion of paper-based dental records for 5000 patients.Implement, maintain, and monitor dental clinic’s technology infrastructure including office computer network, hardware computers, patient health record database, and systems administration for dental clinic, server and cloud based back-up systems.Set-up, maintain, and monitor a successful third-party dental claims submission program.Achieve the clinic’s operational requirements through efficient data management and communications, and build the most cost-effective and efficient system to achieve those goals.Research strategies and technology solutions to ensure the highest level of information security and information assurance per HIPAA regulations and laws.Set-up and responsibility of web administration including dental clinic website, Facebook page, and other online marketing campaigns

    • United States
    • Software Development
    • 100 - 200 Employee
    • Software Engineer Student
      • Dec 2018 - May 2019

      Full Stack Development : React, Javascript, Client-server, Sql database, HTML, CSS.Solo Project: My son uses paper and pen to record his nightly book reading, but after couple of weeks the log is torn and unreadable. So I came up with a solution that solves that problem. My app is a digital reading log that can add the same information required by the teacher, but also the teacher can log in and view all the students in the classroom as well as all the books they have read. The app was built using React, Javascript, CSS, Express, Node.js and Postgreqsl.

    • Assembler II
      • May 2007 - May 2018

      I build custom electronic cables from begining to end using schematics and industrial drawings to meet customers needs and requirements, using many different tools such as hand crimpers, solder iron, wrenches, bench press, etc. I also build control panels such as high current power filters. Some product I build, such as thermal couples, are manufactured in a clean environment room. We are known for our high quality products and standard.The management trust my jugement to allows me to make improvement in the manufacturing process to reduce time or increase quality, or to create new manufacturing ways to implement lean manufacturing. I'm responsible for maintaining the computer test and log, make changes and create new test when nescessary, where I also build custom test cables or harnesses for new product coming in.

    • United States
    • Automation Machinery Manufacturing
    • 300 - 400 Employee
    • Assembler
      • Jun 2005 - May 2006

      • Assembled wireworld and bustop products from routers (diagrams and text)• Job duties include but not limited to soldering, crimping, tinning, cutting wires, testing, QC, use of hand tools• Improved productivity in assembly, soldering, testing, packaging by answering team members’ questions and helping with other duties as needed• Became go-to person for team and supervisors, in absence of technician, to troubleshoot products failures and design • Assembled wireworld and bustop products from routers (diagrams and text)• Job duties include but not limited to soldering, crimping, tinning, cutting wires, testing, QC, use of hand tools• Improved productivity in assembly, soldering, testing, packaging by answering team members’ questions and helping with other duties as needed• Became go-to person for team and supervisors, in absence of technician, to troubleshoot products failures and design

Education

  • Prime Digital Academy
    Full Stack Software Engineering certification, Computer Software Engineering
    2018 - 2019
  • University of Phoenix
    Bachelor in Business Management, Business Management
    2006 - 2008
  • Century College
    Associate in Engineering Science, Engineering
    2002 - 2003
  • Century College
    Associate in Art, General
    2002 - 2003
  • University of Minnesota
    Civil and Electrical Engineering
    1999 - 2001

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