Kelsey Stephens (Carmena)

Consultant at AlignOrg Solutions - Differentiation by Design®
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Bio

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Credentials

  • Prosci®- Train-the-Trainer
    Prosci
    Apr, 2018
    - Nov, 2024
  • Certified Facilitator
    Leadership Strategies
    Sep, 2017
    - Nov, 2024
  • InsideOut Coaching Facilitator
    InsideOut Development
    Feb, 2017
    - Nov, 2024
  • Lean Six Sigma Green Belt
    BMGI
    Nov, 2016
    - Nov, 2024
  • Prosci Certified Change Practitioner
    Prosci
    Sep, 2014
    - Nov, 2024

Experience

    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultant
      • May 2023 - Present

  • Kelsey Stephens Consulting LLC
    • Phoenix, Arizona, United States
    • Change Management Consultant
      • May 2023 - Present

    • United States
    • Banking
    • 700 & Above Employee
    • Operating Model Design & Change Manager
      • Mar 2020 - Jun 2023

      •Design new operating models or components, including development of required deliverables such as service and capability models, interaction models, organizational charts, team charters, job architectures, job and competency profiles, and implementation plans •Lead implementation and adoption of changes to organizations, operations, and technologies including planning, deliverable creation and engagement with project team, sponsors and stakeholders •Facilitate design and planning workshops with organizational leaders, teams, and other stakeholders •Actively communicate and partner with initiative leaders and sponsors, ensuring strategic and tactical clarity and alignment, communicating progress and blockers, and driving to problem resolution •Contribute to operating model design practice maturity through continuous improvement of design methodology, tooling, and engagement practices Show less

    • United States
    • Construction
    • 700 & Above Employee
    • Change Management Lead
      • Sep 2019 - Mar 2020

      •Developed and implemented change strategies supporting adoption of enterprise systems •Lead development of training plans, determined instructional design strategies and methods •Defined project goals and objectives based on change management and training plans •Partnered with business to provide support and guidance to all levels of the organization •Built positive relationships and collaborated with project teams, sponsors and advisors •Defined key success metrics and managed measurement to track adoption of new systems Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Executive and Internal Communications Leader
      • Apr 2019 - Sep 2019

      •Lead the development and execution of communications plans for C-Suite executives•Managed the communications strategy and execution for global company transformation•Supported the content creation and meeting logistics for global meetings•Develop innovative and authentic communications to engage employees•Crafted messages, presentations, video scripts and articles for internal and external use

    • Strategic Change Leader - Business Transformation, Change Enablement
      • May 2017 - Apr 2019

      •Worked across leadership levels facilitating change for enterprise transformation initiatives•Coached and influenced behaviors of individuals throughout the change process•Influenced gaining buy-in from stakeholders completing projects according to bankable plan•Identified and performed process analysis to successfully present the case for change•Quantified engagement impacts communicating results through project executive sponsors•Facilitated continuous education workshops (change management and project management) Show less

    • Associate Strategic Change Leader - Change Management Center of Excellence
      • May 2015 - May 2017

      •Developed change strategies and plans successfully carrying out change initiatives•Provided effective leadership to cross-functional teams executing strategic projects•Facilitated project planning and creation for enterprise wide initiatives•Monitored project plans and managed the completion of assigned projects•Provided tracking and lessons learned mechanisms for continual program improvement•Managed enterprise change management methodology license and relationship

    • Communications/Change Management Intern - Operational Excellence
      • Apr 2014 - May 2015

      •Worked proactively with operational excellence and project teams on executing change plans•Developed key change messaging and oversaw tracking coverage on assigned projects•Crafted project related articles and captured feedback from workshop sessions•Assisted writing and editing of a variety of internal communications •Helped manage change management training and support throughout the enterprise•Contributed to creation of the global enterprise Change Management Center of Excellence Show less

Education

  • Arizona State University - W. P. Carey School of Business
    Master of Business Administration - MBA, International Business/Marketing
  • Arizona State University
    Bachelor's Degree, Business Management
  • Arizona State University
    Bachelor's Degree, Business Communications
  • Arizona State University
    Certificate, Applied Business Data Analytics
  • Arizona State University
    Minor, Media Analysis

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