Prabhsimrandip Singh

IT Manager at Ace Acumen Academy
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Punjabi Native or bilingual proficiency
  • Hindi Native or bilingual proficiency

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5.0

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Eva Almeida

I recommend Prabh Singh for his exceptional work as a Network Administrator at Ace Acumen Academy. Prabh has a remarkable track record of managing LAN and WAN administration, maintenance, and support while ensuring computer and telephone systems' smooth and reliable operation. Prabh has extensive expertise in designing and implementing network infrastructure. He has also led a team of six technicians at different locations, authored technical documentation, and organized training sessions for new employees. I highly recommend Prabh for any future opportunities in his field.

Aman Manhas

I am writing to highly recommend Prabhsimrandip Singh for his exceptional leadership and management skills. As Prabhsimrandip's direct report, I have had the pleasure of working with him at Ace Acumen Academy, and have consistently been impressed by his ability to lead and inspire the team. He is an expert in his field, with a deep understanding of the industry and the work that we do. He is always available to provide guidance and support, and he has an exceptional ability to motivate the team to perform at their best. I have seen Prabh navigate complex projects with ease, and he always have a clear vision of how to achieve our goals. In addition to his technical expertise, Prabh is also an excellent communicator and a true team player. He fosters a positive and collaborative work environment, where everyone's ideas are valued and respected. He takes the time to listen to his team members, and is always open to feedback and suggestions. Overall, I would highly recommend Prabhsimrandip Singh to anyone looking for a talented and experienced leader who can inspire their team to achieve great results. He would be a valuable asset to any organization. Sincerely Aman.

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Experience

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • IT Manager
      • Oct 2023 - Present

    • Network Administrator
      • Apr 2017 - Oct 2023

      • Performed day-to-day LAN and WAN administration, maintenance and support.• Designed and implemented the whole network infrastructure and windows serversfrom scratch.• Setup site to site IPsec VPN between all the sites of the company and OpenVPNfor the remote staff.• Worked with routers, switches, firewalls of all major brands like Cisco, pfSense+,Ubiquiti, etc.• Configured networks for smooth, reliable operation to meet business processes andobjectives.• Constructed and maintained Virtual Local Area Network (VLAN).• Verified continuity of computer and telephone system services for users throughtechnical expertise, assistance and project coordination.• Increased knowledge base for help desk staff by authoring documentation forsystem configuration and troubleshooting.• Maintaining stability of network and wireless services throughout enterprise.• Managed network hardware and software and monitored network to support networkavailability to end users.• Identified and resolved issues with network devices.• Managed Windows domain move and raised domain level.• Rewrote and updated group policy with new domain move and domain level raise.• Configured and supported local area network (LAN), wide area network (WAN) andInternet system.• Developed and refined build process and configurations, and contributed to networkautomation.• Planned, coordinated and implemented network security measures.• Drafted training materials and organized training sessions for new employees. Show less

    • Help Desk Technician
      • Jul 2016 - Apr 2017

      • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.• Configured hardware and software to set up work stations for employees.• Ensured the stable operation by providing fully support with network, computers, printers, projectors, classroom AV system, IP phones.• Installed, modified and repaired software and hardware to resolve technical issues.• Designed and maintained the network system of the computer labs.• Created and managed the employees and students’ active directory accounts, and GPO.• Updated technical system constantly and be the active contact between the college and vendors.• Purchased and installing new networking equipment (e.g. router, switches) as required.• Took care of technical facilities and inventories management.• Provided in-person as well as virtual technical training to the new employees.• Upgraded the on-premises PBX system in the company. Show less

  • TechOne
    • Ontario, Canada
    • Computer Technician
      • Aug 2015 - May 2016

      • Troubleshoot and resolved customer complaints and concerns with strong communication skills and attention to details • Resolved customer complaints and concerns with strong communication and troubleshooting skills and attention to details. • Updated and installed new software on desktop and laptop computers to maintain latest technology. • Performed diagnostics and repairs on computers as needed. • Tested and installed motherboards, processors and video cards on computers. • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed. • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks. • Cleaned virus infected computers, laptops and cell phones. • Explained technical information in clear terms to non-technical individuals to promote better understanding. • Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations. • Used diagnostic tools to identify hardware failures and replace non-functional components. • Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods. • Prepared and imaged new computers for integration into company networks and systems. Show less

Education

  • St. Clair College
    Diploma, Computer System Technician-Networking
    2015 - 2016
  • BIS Institutes
    Mechanical Engineering
    2010 - 2013

Community

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