Cindy Rahm, PMP
Project Manager at SwitchThink Solutions- Claim this Profile
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Bio
Phillip Barnhart
Cindy has been one of the most talented and creative project managers I've worked with. She took charge of an extremely challenging, complex web marketing and software development project involving multiple vendors in multiple locations. Her project management experience and excellent interpersonal skills allowed her to bring this complex project to a successful completion and customer hand-off. She then took on streamlining and restructuring multiple enterprise and small business web development and marketing projects, greatly increasing the number of projects we could successfully complete and deliver. She has always stepped up to play multiple roles whenever needed. She does all of this with an excellent work ethic and positive attitude. Highly recommend.
Phillip Barnhart
Cindy has been one of the most talented and creative project managers I've worked with. She took charge of an extremely challenging, complex web marketing and software development project involving multiple vendors in multiple locations. Her project management experience and excellent interpersonal skills allowed her to bring this complex project to a successful completion and customer hand-off. She then took on streamlining and restructuring multiple enterprise and small business web development and marketing projects, greatly increasing the number of projects we could successfully complete and deliver. She has always stepped up to play multiple roles whenever needed. She does all of this with an excellent work ethic and positive attitude. Highly recommend.
Phillip Barnhart
Cindy has been one of the most talented and creative project managers I've worked with. She took charge of an extremely challenging, complex web marketing and software development project involving multiple vendors in multiple locations. Her project management experience and excellent interpersonal skills allowed her to bring this complex project to a successful completion and customer hand-off. She then took on streamlining and restructuring multiple enterprise and small business web development and marketing projects, greatly increasing the number of projects we could successfully complete and deliver. She has always stepped up to play multiple roles whenever needed. She does all of this with an excellent work ethic and positive attitude. Highly recommend.
Phillip Barnhart
Cindy has been one of the most talented and creative project managers I've worked with. She took charge of an extremely challenging, complex web marketing and software development project involving multiple vendors in multiple locations. Her project management experience and excellent interpersonal skills allowed her to bring this complex project to a successful completion and customer hand-off. She then took on streamlining and restructuring multiple enterprise and small business web development and marketing projects, greatly increasing the number of projects we could successfully complete and deliver. She has always stepped up to play multiple roles whenever needed. She does all of this with an excellent work ethic and positive attitude. Highly recommend.
Credentials
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Project Management Professional (PMP)
Project Management Institute (PMI)Sep, 2010- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteSep, 2010- Nov, 2024
Experience
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SwitchThink Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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Nov 2021 - Present
Joining the Credit Union world managing IT projects Joining the Credit Union world managing IT projects
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RevSpring
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United States
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Information Technology & Services
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400 - 500 Employee
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Implementation Project Manager
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Aug 2018 - Nov 2021
A typical client engagement will include customization and implementation of systems for print of billing statements, payment portals, Interactive (IVR) Voice Response phone payments, appointment reminders, and payment analytics dashboards. Spent a year managing a corporate initiative to replace legacy software for Healthcare Revenue Cycle Payment Portals by migrating existing clients to a new technology offering. Also lead a major software upgrade for our appointment reminders platform. A typical client engagement will include customization and implementation of systems for print of billing statements, payment portals, Interactive (IVR) Voice Response phone payments, appointment reminders, and payment analytics dashboards. Spent a year managing a corporate initiative to replace legacy software for Healthcare Revenue Cycle Payment Portals by migrating existing clients to a new technology offering. Also lead a major software upgrade for our appointment reminders platform.
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Nehmedia, Inc.
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United States
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Advertising Services
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1 - 100 Employee
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Project Manager
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Jul 2017 - Aug 2018
Implemented new project management systems for this digital agency (TeamWork). Shepherded multiple projects for enterprise and SMB clients and keeping our team organized to accomplish a multitude of tasks associated with implementing websites, marketing analytics, SEO and paid search related tasks. • Implemented Teamwork Projects for digital projects with great success for the organization. • Web application development projects for an auto dealer client: prepared requirements documents, business process flows, wireframes, managed timelines, groomed backlog and set up Jira and Confluence. • Developed standards and templates for project activities and implemented process improvements.
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Contracting Projects
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Richmond, Virginia Area
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Business Analyst, Project Manager
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Jan 2015 - Jul 2017
Facilitated multiple custom web and mobile application projects, created application roadmap strategies and performed backlog grooming, sprint planning, status reporting and documented business processes. • Developed MS Access and Excel analysis reports featuring pivot tables and charts, interactive data selection capabilities, macros, and data imports from ODBC connected SQL Databases for a retailer. • Created screen mockups/wireframes, epics and user stories, functional specifications and test plans for farming application involving geofencing and IoT beacons.
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Kimberly-Clark
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United States
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Manufacturing
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700 & Above Employee
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Testing Manager
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Jul 2013 - Jul 2014
• Coordinated enterprise level testing activities, overseeing project testing progress and issue resolution. • Developed test strategies with project teams, enforced testing standards, and tracked progress through the testing phases. Facilitated project testing conference calls and helped teams with next steps. • Championed process improvements by creating advanced Excel analysis of testing results using to provide burndown charts, predictive scheduling, and pivot summaries from SQL Server ODBC data extracts.
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Brighter12.com
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Milwaukee, WI
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Founder
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Oct 2011 - Jul 2013
• Designed and managed development of highly secure and complex web application using Agile / Scrum practices. Created feature roadmap, requirements, and user stories, specifications, and test plans. • Developed comprehensive marketing site, business plans, social media campaigns and project activities. • Business management activities, coordinating employees, vendor teams, participated in pitch event. • Designed and managed development of highly secure and complex web application using Agile / Scrum practices. Created feature roadmap, requirements, and user stories, specifications, and test plans. • Developed comprehensive marketing site, business plans, social media campaigns and project activities. • Business management activities, coordinating employees, vendor teams, participated in pitch event.
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Cd Rahm Consulting+
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Milwaukee Area
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Consulting Projects
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Jul 2006 - Sep 2011
Release Manager for GE Healthcare • Coordinated multiple very large ERP programs being implemented as one release into production by ensuring teams understood and met the requirements to progress through the release lifecycle in FDA GxP validated environments, monitoring deliverables and stage-gates to enforce progression criteria. • Facilitated global release conference calls and mentored Project Managers on release procedures and change management communication for their international organizations. • Clear communication of timelines, procedures, deliverables, testing requirements and issue escalation. Project Manager, Business Analyst for Physicians (Anesthesia) Accounting • Project planning and functional design. • Re-engineered complex physician compensation formulas from hard coded logic and manual decisions into data-driven tables and sustainable logic. • Authored specifications and mockups for user interface requirements, data migration and test strategies. • Mined legacy data to document business rules, develop data transformation specifications and test scenarios. Independent Contractor Projects • Developed custom Microsoft Access database applications for sales forecasting & demand planning, engineering metrics, and a custom school lunch ordering and catering management application. • Data conversions, 3rd party software integrations, dashboards and reports, websites.
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Briggs & Stratton
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Manufacturing
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700 & Above Employee
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Project Manager
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Jan 2001 - Jul 2006
*ALSO worked as a Project Manager for Briggs & Stratton from 1991-1996* • Managed 4-6 direct reports, technical resources and vendor teams. • Developed project plans and managed resource requirements across multiple web application projects. • Led multi-phase implementations of SAP integrations and .net projects. • Developed scope, requirements, functional specifications, use cases and web application standards. *ALSO worked as a Project Manager for Briggs & Stratton from 1991-1996* • Managed 4-6 direct reports, technical resources and vendor teams. • Developed project plans and managed resource requirements across multiple web application projects. • Led multi-phase implementations of SAP integrations and .net projects. • Developed scope, requirements, functional specifications, use cases and web application standards.
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Older Experiences, Many Years
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Varioius
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Project Manager, Developer, Small Business Owner
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Jun 1996 - Dec 2000
• Project Management • Small Business Owner (The Ohio Country Register) • MS Access Developer, Data Warehousing and ETL, COBOL Programmer Additional experiences going back futher include: Prior: State Government (Arizona) Project Management, Programmer in Manufacturing industry • Project Management • Small Business Owner (The Ohio Country Register) • MS Access Developer, Data Warehousing and ETL, COBOL Programmer Additional experiences going back futher include: Prior: State Government (Arizona) Project Management, Programmer in Manufacturing industry
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Education
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The University of Toledo
Data Processing Technology, Programming
