Experience

Tacoma Rescue Mission

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Manager

  • 2021 - 2023

  Tacoma, Washington, United States Managed a team of case managers, working collaboratively with mental health professionals, career development services and counselors in a cross-disciplinary team aimed at providing trauma-informed care for men in a year long, residential chemical dependency recovery program. Worked to understand the complexities and issues leading to chronic homelessness and substance abuse in the community, designing and implementing a program to identify and reduce barriers for program participants… Show more Managed a team of case managers, working collaboratively with mental health professionals, career development services and counselors in a cross-disciplinary team aimed at providing trauma-informed care for men in a year long, residential chemical dependency recovery program. Worked to understand the complexities and issues leading to chronic homelessness and substance abuse in the community, designing and implementing a program to identify and reduce barriers for program participants, providing education, mentoring and an opportunity for individuals to rebuild their lives. Worked to streamline the interview process for new program participants, designing processes to ensure that mission resources are used efficiently and effectively. Work to provide resources for the basic needs of the most vulnerable members of our community. Show less



Bar Bistro

• Netherlands
• Restaurants

• Bartender

  • 2019 - 2020

  Crafting exquisite cocktails and providing guests with first-class dining experience.



Keller Williams

• Real Estate
• 1 - 100 Employee

• Real Estate Broker

  • 2017 - 2019

  Puyallup, Washington, United States Worked with sellers, buyers and renters to understand property needs, budget, and timeline. Efficiently managed time for prospecting new clients, organizing open houses, home showings, and closing deals. Cultivated relationships with lenders, appraisers, home inspectors and escrow companies.



NVL Laboratories, Inc.

• United States
• Environmental Services
• 1 - 100 Employee

• Marketing Coordinator

  • 2015 - 2017

  Seattle, Washington, United States Led efforts to market Industrial Hygiene laboratory services in the Greater Seattle area through building relationships at industry trade-shows, leading advertising campaigns on social media, creating content and design for the company website, and direct relationships with clients. Worked with company president to define problem domain and marketing strategy to increase revenue 10%. Troubleshooting internal network issues and worked with FileMaker Pro developers to resolve issues with… Show more Led efforts to market Industrial Hygiene laboratory services in the Greater Seattle area through building relationships at industry trade-shows, leading advertising campaigns on social media, creating content and design for the company website, and direct relationships with clients. Worked with company president to define problem domain and marketing strategy to increase revenue 10%. Troubleshooting internal network issues and worked with FileMaker Pro developers to resolve issues with database application. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Hospital Corpsman

  • 2008 - 2011

  Quantico, Virginia, United States Supported the Navy Hospital Corps mission by providing both emergency and routine healthcare to sailors and marines in clinical and field environments. Trained sailors and marines in BLS and ALS for pre-hospital life support and Tactical Combat Casualty Care (TCCC).



Tax Refund Xpress, LLC

• Retail
• 1 - 100 Employee

• Technical Support Manager

  • 2006 - 2008

  Murfreesboro, Tennessee, United States Sold and supported rebranded professional tax preparation software, becoming head of IT and scaled a support team of 1 to 25 in order to grow the company from being able to support 300 clients to over 3000 in one year. Hired, trained and supervised support staff after building out a call center to fit the business's growing needs. Designed and produced software demonstration videos for use at trade shows and on the company website.