Keaton Alexander

Customer Success Manager at QUBEdocs
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon, United States, US
Skills

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Bio

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Credentials

  • Life and Health Insurance Producer
    Oregon Department of Consumer Goods and Services
    Jul, 2016
    - Oct, 2024
  • Property and Casualty Insurance Producer
    Oregon Department of Consumer Goods and Business Services
    Jul, 2016
    - Oct, 2024

Experience

  • QUBEdocs
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Manager
      • Apr 2020 - Present

      I empower our customers by identifying new use cases for QUBEdocs across various departments. To date, I maintain a customer retention rate of 95% while expanding ARR by 130%.

    • Account Executive
      • May 2019 - Apr 2020

      As an Account Executive with QUBEdocs I was responsible for managing over 50 enterprise accounts while developing new sales opportunities. During this time I closed enterprise accounts spanning Technology, Healthcare, Utilities, and Managed Consulting sectors while maintaining a 97% retention rate.

  • The Partners Group
    • United States
    • Insurance
    • 100 - 200 Employee
    • Sales and Marketing Specialist
      • Jun 2017 - May 2019

      My primary responsibility was to support our sales team in developing corporate business opportunities. This included holding discovery calls with prospects, delivering custom RFP responses and nurturing leads from digital marketing channels. My primary responsibility was to support our sales team in developing corporate business opportunities. This included holding discovery calls with prospects, delivering custom RFP responses and nurturing leads from digital marketing channels.

  • COUNTRY Financial®
    • United States
    • Insurance
    • 700 & Above Employee
    • Agency Intern
      • Jun 2016 - Jan 2017

      • Generate leads through personal network and provide quotes on home and auto insurance to maximize sales• Set insurance and financial reviews with clients to ensure proper coverage after significant household changes • Review client demographics to develop new marketing strategies resulting in increased market reach • Engage in promotional activities at farmer’s markets and apartment buildings to drive foot traffic at new office• Resolve client billing, coverage, and claims issues over the phone and in person

  • Vector Marketing
    • India
    • Graphic Design
    • 1 - 100 Employee
    • Sales Representative
      • Jan 2013 - Mar 2014

      • Delivered in-home sales demonstrations and built package options based on customer preferences• Calculated payments for various financing options to accommodate budget requirements• Collected referrals at each appointment to further expand my network• Created $23,000 in sales using a referral based approach

    • Assistant Manager
      • Jun 2013 - Sep 2013

      • Reached personal sales quotas while managing a team of six sales representatives• Communicated daily with team members to set and achieve sales goals• Facilitated workshops and delivered presentations at team meetings and Oregon Division conferences

Education

  • University of Portland
    Bachelor of Business Administration (B.B.A.), Entrepreneurship & Innovation Management
    -
  • Clark College
    Associate's degree, Business Administration and Management, General
    -

Community

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