Experience

SupportYourApp

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Customer Support Specialist

  • May 2023 - Present

  Provide worldwide customer support to Top IT startups based in Kyiv; Tel Aviv and Amsterdam. Provide worldwide customer support to Top IT startups based in Kyiv; Tel Aviv and Amsterdam.



NEOOH

• Brazil
• Advertising Services
• 100 - 200 Employee

• Customer Success B2B

  • Feb 2022 - Oct 2022

  Responsável pelo atendimento e gestão de projetos de Digital Signage da WeWork. Do Itau, Santander e CVC. • Gerenciar projetos de Digital Signage | Desenvolver e implantar planos estratégicos de relacionamento | Produzir conteúdo para comunicação interna e plataformas digitais; • Direcionar e acompanhar o briefing e os prazos junto às áreas responsáveis; • Elaborar propostas, apresentar e defender os jobs para o cliente. Responsável pelo atendimento e gestão de projetos de Digital Signage da WeWork. Do Itau, Santander e CVC. • Gerenciar projetos de Digital Signage | Desenvolver e implantar planos estratégicos de relacionamento | Produzir conteúdo para comunicação interna e plataformas digitais; • Direcionar e acompanhar o briefing e os prazos junto às áreas responsáveis; • Elaborar propostas, apresentar e defender os jobs para o cliente.



Santiago Cotton

• Farming
• 1 - 100 Employee

• Analista de Marketing Digital

  • Jan 2021 - Jul 2021



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Customer Support Associate

  • Aug 2019 - Jan 2021

  Responsible for providing support to Vale vendors and buyers from Canada and The United States. • Onboarding new vendors into our E-marketplace portal; • Conduct training of international suppliers to participate in online negotiation (E-auction); • Organize and coordinate online negotiations; • Answer general inquiries through service-now tickets. Responsible for providing support to Vale vendors and buyers from Canada and The United States. • Onboarding new vendors into our E-marketplace portal; • Conduct training of international suppliers to participate in online negotiation (E-auction); • Organize and coordinate online negotiations; • Answer general inquiries through service-now tickets.



MRV

• Brazil
• Civil Engineering
• 700 & Above Employee

• Assistente administrativo

  • Mar 2018 - Aug 2019