Experience

Compass Insurance Services a Division of HUB International

• United States
• Insurance
• 1 - 100 Employee

• Commercial Lines Manager

  • Jan 2007 - Present

  Kronenwetter, WI I currently oversee the day-to-day operations between insurance companies and clients. I work in collaboration with producers on staff to help facilitate seamless transition of new accounts to the account managers. My goal is to ensure the retention of the existing clients remains high by providing exceptional customer service from the entire department. I currently manage large clients, medium sized clients, and small clients. Experience in all areas of commercial insurance policies… Show more I currently oversee the day-to-day operations between insurance companies and clients. I work in collaboration with producers on staff to help facilitate seamless transition of new accounts to the account managers. My goal is to ensure the retention of the existing clients remains high by providing exceptional customer service from the entire department. I currently manage large clients, medium sized clients, and small clients. Experience in all areas of commercial insurance policies, including but not limited to Property, General Liability, Workers’ Comp, Auto, E&O, and D&O/EPLI, Professional Liability. In addition I am responsible for the day-to-day scheduling, training and management of all commercial lines staff by promoting teamwork, establishing clear direction and expectations. I also assess processes, and identify areas for improvement and implementing innovate and effective actions to increase effectiveness and efficiency in delivering services to clients. Show less



Essence Oil Corp

• Administrative Assistant

  • Jan 2004 - Jan 2010

  Athens, WI Creates and maintains reports and records Maintains arranges and files for easy retrieves, storage or reproduce records, documents and reports. Create new or revise existing methods by analyzing operating practices and procedures. Assigns, reviews, tracks, and prepares correspondence assignments. Maintains various databases. Understands and translates administrative and operating procedures and policies. Implement cost reductions. Improves workflow and simplify… Show more Creates and maintains reports and records Maintains arranges and files for easy retrieves, storage or reproduce records, documents and reports. Create new or revise existing methods by analyzing operating practices and procedures. Assigns, reviews, tracks, and prepares correspondence assignments. Maintains various databases. Understands and translates administrative and operating procedures and policies. Implement cost reductions. Improves workflow and simplify reporting procedures. Reads and responds to correspondence. Plans meetings and/or conferences and travel. Introduce executive at meetings and on telephone. Helps with preparation of publications and other materials. Show less