Bigil Chacko

Senior Consultant at MNP Technology Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA

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5.0

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Jenchris Miranda

Bigil helped our company migrate to a new accounting software. He is a very proactive person who completes the given task to him with utmost accuracy before the given deadlines. He exhibited a very high level of skills sets in his implementation (for instance he ensured all of our opening balances matched to the cent and all our custom desired reports were created and functioning just as we had requested and if any changes were requested he would be on to it straight away) He is highly competitive and most of all honest. His after sales support is excellent. He would definitely be an asset to any company he joins.

Krishna Kumar Nair

Bigil is a diligent and responsible individual. He always carried out his tasks on schedule with dedication. Bigil was my team-mate when we worked at Focus Softnet Global – Mississauga Operations for Canada. He is thorough with ERP workflows and has a very good understanding on how the various modules like Finance, Inventory, Warehousing, Human Capital and Customer Relations work in tandem to engage a business in a real ERP environment. His rare mix of productivity and ambition sets a great example for the rest of the team and explains why everyone loves working with him. It was indeed a pleasure working with him and I have only optimistic predictions for his future endeavours.

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Credentials

  • Acumatica Certified Implementation Consultant - Payroll
    Acumatica
    Jan, 2022
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Advanced CRM
    Acumatica
    Dec, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Construction Edition
    Acumatica
    Dec, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Technical Specialist
    Acumatica
    Nov, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Advanced Financials
    Acumatica
    Oct, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Field Services.
    Acumatica
    Oct, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Project Accounting
    Acumatica
    Oct, 2020
    - Nov, 2024
  • Acumatica Certified - Business Consultant.
    Acumatica
    Sep, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Inventory and Order Management.
    Acumatica
    Sep, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Fixed Asset Management.
    Acumatica
    Jan, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - Implementation Project Manager
    Acumatica
    Jan, 2020
    - Nov, 2024
  • Acumatica Certified Implementation Consultant - System Administrator
    Acumatica
    Jan, 2020
    - Nov, 2024

Experience

    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Consultant
      • Dec 2020 - Present

      Implementation and Support of Acumatica . Implementation and Support of Acumatica .

    • Student - Acumatica ERP Certifications.
      • Aug 2020 - Dec 2020

      Acumatica Certification Badges Completed.----------------------------------------------> Business Consultant->Business / Implementation Consultant - Implementation Project Manager.->Business / Implementation Consultant - System Administrator.->Business / Implementation Consultant - Inventory and Order Management.->Business / Implementation Consultant - Fixed Asset Management.->Business / Implementation Consultant – Advanced Financials.->Business / Implementation Consultant – Field Services.->Acumatica Certified - Project Accounting.->Acumatica Certified - Technical Specialist.->Acumatica Certified - Construction Business Consultant.->Acumatica Certified - Advanced CRM.->Acumatica Certified - Manufacturing Business Consultant.

    • United Arab Emirates
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Manager - ERP Implementation
      • Sep 2015 - Oct 2019

      • Oversee daily operations of the project management team focusing on the delivery of ERP modules across the US and Canada• Meet the customers to execute the System Requirement Study and prepare the Scope of Work document (SOW). • Based on the System Requirement Study identify, discuss and finalize the GAPS with the customer. • Based on the approved SOW configure the basic core setting in the ERP system and plan the module wise project deliveries based on the priorities.• Provide leadership to the Implementation team, including onboarding, training, and performance growth and development.• Managed the configuration of new implementation process workflows, define projects milestones and track the projects lifecycle.• Scheduled meeting with the customers for the implementation review to update the progress and demonstrate the milestones achieved in the project.• Presentation of monthly project health reports to senior leadership highlighting revenue projections, at risk and stalled projects • Prepared post implementation reports and provide recommendations for improvements on products for the future implementation.• Provided technical expertise to support sales efforts of the company.• Implemented up to 6 projects at a time from requirements gathering right through to configuration, training and deployment while adhering to timelines on agreed upon tasks and milestones . • Documented and approved technical change requests for deliverables that are out of scope on a regular basis.• Performed the User Acceptance Testing for the custom modules (External Modules) before deploying at the client place to make sure that the module development is based on the SOW defined. • Create the MIS reports for the customer based on SOW using the inbuilt report designing tools and do the knowledge transfer to the team• Installation and configuration of IIS Server , MS SQL Server and the Focus ERP system for the on premise clients.

    • Sr. ERP Implementation Consultant
      • Feb 2008 - Aug 2015

      • Meet the customer to execute the System Requirement Study and document the same on the Scope of Work document (SOW). • Based on the System Requirement Study identify, discuss and finalize the GAPS with the customer. • Based on the approved SOW configure the basic core setting in the ERP system and plan the module wise project deliveries based on the priorities.• Reported the critical implementation issues in the CRM system and update to the management.• Worked cross functionally with the product, sales and support to ensure there is complete transparency between the teams.• Maintained a positive relationship with clients to ensure client satisfaction.• Prepared post implementation reports and provide recommendations for improvements on products for the future implementations.• Proven expertise in the configuration of the ERP screen design, Print format design and the report design for various modules in the system.• Do the User creation in the system and set the module based user rights to them based on the profiles and roles defined in the user matrix.• Provide the User training to the users based on the implementation done in the system and take the user comments and discussed with the management.• Implemented up to 5 projects at a time from configuration, training and deployment while adhering to timelines agreed based on tasks and milestones. • Contacted the development team to get the update on the Error reported in the CRM system and get the solutions for the same.• Report and coordinate the custom module requirements with the development team and manage its deliveries based on schedules.• Provide the Technical Support for the modules soon after GO Live with the system. • Performed the User Acceptance Testing for the custom modules (External Modules) before deploying at the client place to make sure that the module development is based on the SOW defined.

    • Project Co-ordinator
      • Jun 2004 - Jun 2007

      Duties: Programming and bug fixing, Software Requirement Collection, Co-Ordination with client for the deployment, User Training, Unit Testing, Technical Support.Project Description: This is a Project is to implement the campus automated system called ‘Chancellor” in around 140 colleges coming under the Punjab Technical University. The system is having 14 modules including the Admission, Fee Management, Transportation, Hostel Management, Library Management, Examination, Time Table Management, Communication, etc. The student access to the system is controlled by the Chip based access card which can be used as an ID card and as an access card. This card also will be used as a prepaid payment card so that students can pay the dues in library, fees, Canteen, etc. using this card.

Education

  • R.V.S. College Of Engineering
    Master of Computer Applications - MCA, Computer Science
    2001 - 2004
  • St. Stephen's College, Uzhavoor 686 634
    Bachelor of Science (B.Sc.), Mathematics
    1998 - 2001
  • Mar Ivanios College, Thiruvananthapuram
    Pre Degree, Science
    1996 - 1998

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