Ricks Davis
Director of Revenue Operations at Redica Systems- Claim this Profile
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Bio
Michael Campbell
This is one of my easiest recommendations I can give. Ricks is by far one of the best people to work with or have working for you. He was able to prove time and time again effective project management, preparation when meeting, and working to get the job done right. He had a good grasp of CRM operations (specifically Salesforce) that allowed us to quickly role out a customer service platform, building it from the ground up. When working with sales, he was able to enhance an already improved sales process that would make the sales reps even more effective. His work with compliance on our contracts and ensuring product offerings were correct was exceptional. All of this work allowed the company's deals to be accurate, scalable, and above board. This then allowed greater customer success with setting customer expectations accurately and that they were effectively communicated to during onboarding and continued use of software. Ricks has been a joy to work with on a professional and personal level as a very easy person to get along with and he is very conscious of the people around him. His work ethic potentially even exceeds mine and I am pretty proud of mine. I don't know a company that has ever regretted hiring him and don't know one that would regret it if they were able to bring him on board. (this is a first in any of my recommendations) Thank you Ricks for all the work you have done and continue to do for the company. Thank you for setting a high standard for the people around you.
Lisa Weaner (Herwig)
Ricks Davis is a multi-talented, extremely intelligent individual that joined my team directly following his graduation from Law School. Ricks was a key member of our Enterprise Operations team. This team serviced the entire organization in creating/implementing processes, process improvements, project management, quality management, supplier management, and administering the company’s internal CX program. Ricks was specifically responsible for creating and implementing a new supplier engagement/management process for the entire organization. This included working closely with the procurement group that represented the larger
Michael Campbell
This is one of my easiest recommendations I can give. Ricks is by far one of the best people to work with or have working for you. He was able to prove time and time again effective project management, preparation when meeting, and working to get the job done right. He had a good grasp of CRM operations (specifically Salesforce) that allowed us to quickly role out a customer service platform, building it from the ground up. When working with sales, he was able to enhance an already improved sales process that would make the sales reps even more effective. His work with compliance on our contracts and ensuring product offerings were correct was exceptional. All of this work allowed the company's deals to be accurate, scalable, and above board. This then allowed greater customer success with setting customer expectations accurately and that they were effectively communicated to during onboarding and continued use of software. Ricks has been a joy to work with on a professional and personal level as a very easy person to get along with and he is very conscious of the people around him. His work ethic potentially even exceeds mine and I am pretty proud of mine. I don't know a company that has ever regretted hiring him and don't know one that would regret it if they were able to bring him on board. (this is a first in any of my recommendations) Thank you Ricks for all the work you have done and continue to do for the company. Thank you for setting a high standard for the people around you.
Lisa Weaner (Herwig)
Ricks Davis is a multi-talented, extremely intelligent individual that joined my team directly following his graduation from Law School. Ricks was a key member of our Enterprise Operations team. This team serviced the entire organization in creating/implementing processes, process improvements, project management, quality management, supplier management, and administering the company’s internal CX program. Ricks was specifically responsible for creating and implementing a new supplier engagement/management process for the entire organization. This included working closely with the procurement group that represented the larger
Michael Campbell
This is one of my easiest recommendations I can give. Ricks is by far one of the best people to work with or have working for you. He was able to prove time and time again effective project management, preparation when meeting, and working to get the job done right. He had a good grasp of CRM operations (specifically Salesforce) that allowed us to quickly role out a customer service platform, building it from the ground up. When working with sales, he was able to enhance an already improved sales process that would make the sales reps even more effective. His work with compliance on our contracts and ensuring product offerings were correct was exceptional. All of this work allowed the company's deals to be accurate, scalable, and above board. This then allowed greater customer success with setting customer expectations accurately and that they were effectively communicated to during onboarding and continued use of software. Ricks has been a joy to work with on a professional and personal level as a very easy person to get along with and he is very conscious of the people around him. His work ethic potentially even exceeds mine and I am pretty proud of mine. I don't know a company that has ever regretted hiring him and don't know one that would regret it if they were able to bring him on board. (this is a first in any of my recommendations) Thank you Ricks for all the work you have done and continue to do for the company. Thank you for setting a high standard for the people around you.
Lisa Weaner (Herwig)
Ricks Davis is a multi-talented, extremely intelligent individual that joined my team directly following his graduation from Law School. Ricks was a key member of our Enterprise Operations team. This team serviced the entire organization in creating/implementing processes, process improvements, project management, quality management, supplier management, and administering the company’s internal CX program. Ricks was specifically responsible for creating and implementing a new supplier engagement/management process for the entire organization. This included working closely with the procurement group that represented the larger
Michael Campbell
This is one of my easiest recommendations I can give. Ricks is by far one of the best people to work with or have working for you. He was able to prove time and time again effective project management, preparation when meeting, and working to get the job done right. He had a good grasp of CRM operations (specifically Salesforce) that allowed us to quickly role out a customer service platform, building it from the ground up. When working with sales, he was able to enhance an already improved sales process that would make the sales reps even more effective. His work with compliance on our contracts and ensuring product offerings were correct was exceptional. All of this work allowed the company's deals to be accurate, scalable, and above board. This then allowed greater customer success with setting customer expectations accurately and that they were effectively communicated to during onboarding and continued use of software. Ricks has been a joy to work with on a professional and personal level as a very easy person to get along with and he is very conscious of the people around him. His work ethic potentially even exceeds mine and I am pretty proud of mine. I don't know a company that has ever regretted hiring him and don't know one that would regret it if they were able to bring him on board. (this is a first in any of my recommendations) Thank you Ricks for all the work you have done and continue to do for the company. Thank you for setting a high standard for the people around you.
Lisa Weaner (Herwig)
Ricks Davis is a multi-talented, extremely intelligent individual that joined my team directly following his graduation from Law School. Ricks was a key member of our Enterprise Operations team. This team serviced the entire organization in creating/implementing processes, process improvements, project management, quality management, supplier management, and administering the company’s internal CX program. Ricks was specifically responsible for creating and implementing a new supplier engagement/management process for the entire organization. This included working closely with the procurement group that represented the larger
Credentials
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Attorney
Utah State BarOct, 2015- Oct, 2024
Experience
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Redica Systems
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United States
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Information Services
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1 - 100 Employee
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Director of Revenue Operations
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2022 - Present
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Jolt
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United States
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Software Development
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100 - 200 Employee
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Director of Sales Operations
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2019 - May 2022
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Banyan
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United States
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Software Development
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1 - 100 Employee
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Director of Operations
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2017 - 2019
- Designed and implemented sales policies and procedures to ensure profitable transactions. - Reviewed Banyan's enterprise sales transactions and contracts. - Oversaw the implementation of Salesforce CPQ to streamline proposal, quote, and contract creation. - Designed operations processes to ensure a solid hand off between sales and fulfillment. - Established implementation processes to ensure contract and product fulfillment. - Lead the restructuring of Banyan’s fulfillment teams. - Established operational risk management policies for HIPAA, HITECH, and other regulatory compliance. - Revamped internal systems to deliver structured sales and contract data. Show less
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MaritzCX
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United States
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Software Development
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300 - 400 Employee
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Sr. Finance Manager
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2016 - 2017
-Customized and implemented Oracle R12 iProcurement. Ensured requisition integration with invoicing and PO systems. -Implemented Adobe Sign integrated it with document storage systems, contract databases, and SFDC. -Calculated and reported contractual revenue for MaritzCX’s top clients as a part of capital raising due diligence. -Led registration in the System for Awards Management (SAM) enabling the pursuit of federal government contract work. -Directed procurement for all North American company purchasing. -Managed contracts and contracting for North American vendors. -Led strategic sourcing projects that produced over $500K in savings and cost avoidance from small vendor transactions. -Drafted and communicated company purchasing policies and approval processes that contributed to a 5% improvement in company EBITA. Show less
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Sr. Operations Manager
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2015 - 2016
-Redesigned and built out MaritzCX’s vendor management database. -Designed and built out MaritzCX’s vendor contract database. -Designed and implemented a vendor assessment tools with vendor scorecarding and supplier analytics. -Redesigned project team purchasing standards to comply information and data security regulations. -Assessed total cost of ownership for domestic and international data collection operations. Identified cost saving opportunities. -Designed and implemented MaritzCX’s internal customer experience management program. -Optimized client status assessment in SFDC enabling automated reporting on client status to company leadership. Show less
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University of California, Davis - Graduate School of Management
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United States
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Higher Education
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100 - 200 Employee
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Teaching Assistant (Strategic Partnerships & Cost Accounting)
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2015 - 2015
Hosted exam preparation sessions | Graded exams and weekly assignments | Tutored students Hosted exam preparation sessions | Graded exams and weekly assignments | Tutored students
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Allegiance (Now MaritzCX)
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United States
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Information Technology & Services
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1 - 100 Employee
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Sales Operations Specialist - Internship
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2014 - 2014
Led special projects for VPs of Sales Operations, Demand Generation, and Customer Success Sample Accomplishments •Analyzed two years’ worth of RFPs and developed a question and answer database that improved response time and polish of RFP and RFI responses. •Designed and created a lead-nurture campaign that integrated lead scoring and response analytics within SFDC and Marketo. •Developed Customer product migration reports providing information to sales and customer service teams to migrate customers to higher revenue value and lower operations cost products for over 70 customers. Show less
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Friends of the River
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Non-profit Organizations
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1 - 100 Employee
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Legal Clerk
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2012 - 2013
Drafted responses to proposed rule changes | Legal research | Discovery lead Samples Accomplishments • Led a team of four legal interns and investigators in reviewing the administrative record of a current case. This produced exhibits and evidence that led to the successful resolution of the contested issues. Drafted responses to proposed rule changes | Legal research | Discovery lead Samples Accomplishments • Led a team of four legal interns and investigators in reviewing the administrative record of a current case. This produced exhibits and evidence that led to the successful resolution of the contested issues.
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Professional Cable
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Orem, Utah Area
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Warehouse Manager
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2011 - 2011
Managed shipping and receiving logistics and confirmations | Managed product packaging and distribution Managed shipping and receiving logistics and confirmations | Managed product packaging and distribution
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Teton High Adventure Base
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Jackson Hole Wyoming
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River Operations Director
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2008 - 2009
Trained and managed river guides | Coordinated river usages logistics | Ensured compliance with National Park and National Forest Service regulations and permits Sample Accomplishments •Redesigned river operations processes and logistics to comply with the Snake River’s designation as a “Wild and Scenic River”. •Participated in negotiations to renew a usage permit in Grand Teton National Park. Led operations changes that enabled the successful renewal of the usage permit. Trained and managed river guides | Coordinated river usages logistics | Ensured compliance with National Park and National Forest Service regulations and permits Sample Accomplishments •Redesigned river operations processes and logistics to comply with the Snake River’s designation as a “Wild and Scenic River”. •Participated in negotiations to renew a usage permit in Grand Teton National Park. Led operations changes that enabled the successful renewal of the usage permit.
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Education
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2013 - 2015
UC Davis Graduate School of Management
Master of Business Administration (MBA) -
2011 - 2015
UC Davis School of Law
Juris Doctor (J.D.) -
2007 - 2010
Brigham Young University
Bachelor of Arts (BA), American Studies
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