Senior Business Development Manager

• Mar 2021 - Present

Sector Sales Manager

• Jan 2018 - Mar 2021

Sales Manager

• Jul 2017 - Dec 2017

Territory Sales Manager

• Dec 2015 - May 2017

•Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. •Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. •Implements national sales programs by developing field sales action plans. •Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. •Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. •Completes national sales operational requirements by scheduling and assigning employees; following up on work results. •Maintains national sales staff by recruiting, selecting, orienting, and training employees. •Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. •Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. •Contributes to team effort by accomplishing related results as needed Show less

Business Development

• Apr 2015 - Nov 2015

• Prospect for potential new clients and turn this into increased business. • Meet potential clients by growing, maintaining, and leveraging your network. • Identify potential clients, and the decision makers within the client organization. • Research and build relationships with new clients. • Set up meetings between client decision makers and company’s practice leaders/Principals. • Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. • Participate in pricing the solution/service. • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately. • Present an image that mirrors that of the client. • Present new products and services and enhance existing relationships. • Work with technical staff and other internal colleagues to meet customer needs. • Arrange and participate in internal and external client debriefs. Show less

Sales Team Lead

• Aug 2014 - Mar 2015

Acting as the conduit between senior management and staff, a team leader is responsible for managing a group of people and will spend time delegating tasks, negotiating workloads, assessing performance and reporting on developments: •Allocating tasks to staff •Carrying out performance reviews •Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort •Provide the team with a vision of the project objectives •Motivate and inspire team members •Lead by setting a good example (role model) - behavior consistent with words •Coach and help develop team members; help resolve dysfunctional behavior •Facilitate problem solving and collaboration •Strive for team consensus and win-win agreements •Ensure discussions and decisions lead toward closure •Maintain healthy group dynamics •Intervene when necessary to aid the group in resolving issues •Assure that the team members have the necessary education and training to effectively participate on the team •Encourage creativity, risk-taking, and constant improvement Show less

Senior Account Manager ( Egypt,Libya,Yemen,Jordon

• Feb 2013 - Jul 2014

Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. ·Responsible for the performance and development of the Account Executives. ·Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. ·Initiates and coordinates development of action plans to penetrate new markets. ·Assists in the development and implementation of marketing plans as needed. ·Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance. ·Provides timely feedback to senior management regarding performance. ·Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. ·Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives. ·Creates and conducts proposal presentations and RFP responses. ·Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Show less

Senior Account Manager

• Jan 2012 - Feb 2013

•Retains and profitably grows firm volume, sales, and profitability Through proactive management of assigned large-customer relationships.Penetrates assigned accounts by:1.Selling new or additional products or services to current buyers; and/or2.Finding additional buyers within the existing customer location; and/or3.Selling additional customer locations.•Sells the firm’s complete offering of products and services Leads all aspects of the sales process.•Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction•Devising strategies to drive online traffic to the company website.•Tracking conversion rates and making improvements to the website.•Developing and managing digital marketing campaigns•Evaluating customer research, market conditions and competitor data•Liaising and networking with customers, colleagues, suppliers and partner organizations.•Communicating with target audiences and managing customer relationships;•Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organization and the campaign;•Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs;•Arranging for the effective distribution of marketing materials;•Maintaining and updating customer databases;•Organizing and attending events such as conferences, seminars, receptions and exhibitions;•Conducting market research such as customer questionnaires and focus groups;•Contributing to, and developing, marketing plans and strategies.•Evaluating marketing campaigns.•Monitoring competitor activity.•Supporting the marketing manager and other colleagues Show less

Account Manager

• Feb 2010 - Jan 2011

•Managing a portfolio of accounts •Dealing with all aspects of a campaign •Using an existing network of industry contacts to generate new business Leading and training other members of the account team •Managing the work of account executives •Leading project management activity •Ensuring necessary actions are undertaken by the account team •Building a 'territory' •Marketing and advertising and promotion planning •Client Relations •Manage and grow primary accounts •Continuously monitor accounts and promote new service opportunities •Creation of interactive marketing •Delivering sales presentations to high-level executives •Attending client meetings •Maintaining and expanding relationships with existing clients Show less

Sales & Marketing Executive

• Jan 2007 - Dec 2009

•Maintaining and developing relationships with existing customers via meetings, telephone calls and email. •Responsible for CRM EMAK international Academy customers. •Visiting potential customers to prospect for new business. •Negotiating variations in price, delivery and specifications with managers. •Reviewing own sales performance, aiming to meet or exceed targets. •Develop ideas and create offers for direct mail and marketing to major accounts by main market sector and oracle products. •Respond to and follow up sales enquiries by post, telephone, and personal visits. •Carry out market research, competitor and customer surveys. •Attend training to develop relevant knowledge and skills Show less

Sales & Marketing Executive

• Dec 2005 - Dec 2006

•Inform the customers about benefits & features of our card. •Representing the organization at exhibitions, events and demonstrations. •Monitor and report on activities and provide relevant management information. •Maintain and develop a computerized customer and prospect database. •Inform the customers about benefits & features of our card. •Representing the organization at exhibitions, events and demonstrations. •Monitor and report on activities and provide relevant management information. •Maintain and develop a computerized customer and prospect database.

Direct Sales & Customer service

• Dec 2003 - Apr 2004

•inform the customers about the company system •execute communication to customers about the new products •solve the problems of customers •Answer the telephone and respond to questions. •input information into custom programs which produce a variety of service orders •review the customer orders •receive bill payments over a public counter •inform the customers about the company system •execute communication to customers about the new products •solve the problems of customers •Answer the telephone and respond to questions. •input information into custom programs which produce a variety of service orders •review the customer orders •receive bill payments over a public counter

Maintenance Engineer

• Jul 2001 - Jul 2003

•Maintaining & fixing computer components hardware and correcting software problems •Maintaining & fixing computer components hardware and correcting software problems

Sales representative

• Oct 1999 - Jul 2001

•Responding to customer call-outs. •Providing customers with regular reports and feedback on their service requests •Responding to customer call-outs. •Providing customers with regular reports and feedback on their service requests