Experience

Universidade Nova de Lisboa

• Portugal
• Higher Education
• 500 - 600 Employee

• Senior Program Officer for Public Funding

  • Mar 2022 - Present

  As a Senior Program Officer for Public Funding in the Institutional Development and Fundraising department, I am responsible for overseeing the development and implementation of public funding strategies to support our organization's programs and initiatives. My role includes: • Identifying and pursuing public funding opportunities to support our organization's programs and initiatives; • Ensuring compliance with all grant requirements and reporting deadlines; • Working collaboratively with all Faculties to ensure grant-funded programs are implemented effectively and efficiently; • Building and maintaining long-term relationships with funders, government officials, faculty directors/managers and other stakeholders to advance our organization's mission and goals; • Developing and implementing systems to track grant applications and manage grant awards; • Leading the development of fundraising plans and initiatives Show less



Nova Dentismed, Lda

• Portugal
• Hospitals and Health Care
• 1 - 100 Employee

• Managing Director

  • Nov 2018 - Mar 2022

  As a Managing Director my key responsibilities included: • Developing Marketing and Communication Strategies focused on Service Quality and Patient Satisfaction to increase Nova Dentismed's awareness and improve patient retention rates; • Managing healthcare teams, including doctors, receptionists, medical assistants, and back-office to ensure the delivery of high-quality patient care and efficient clinic operations; • Selecting and recruiting new talent to join the team, using effective hiring and onboarding practices to ensure that new staff members were properly trained and integrated into the team; • Developing projects aimed at growing the business, such as introducing new services or expanding the clinic's reach in the community, and oversee the implementation of these projects; • Handling financial and administrative management, including budgeting, billing and invoicing, payroll, and regulatory compliance, to ensure the clinic operates efficiently and effectively; • Monitoring key performance indicators related to Service Quality and Patient Satisfaction, such as patient wait times, appointment scheduling, and patient feedback, and use this data to make improvements to clinic operations and patient care; • Fostering positive relationships with patients, community members, and healthcare providers to promote the clinic's reputation and ensure that patients receive high-quality care; • Staying up-to-date on healthcare industry trends, regulations, and best practices, and use this knowledge to inform decision-making and drive continuous improvement within the clinic. Show less



Jerónimo Martins

• Portugal
• Retail
• 700 & Above Employee

• • Jun 2016 - Oct 2018

  As a Category Manager in Bem Estar (Pingo Doce's Parapharmacy), my primary responsibilities were:• Conducting market research to identify and evaluate potential products and suppliers within the healthcare industry;• Developing and implementing category strategies to optimize margins and increase sales;• Analyzing category performance and identifying areas for improvement and product innovation;• Defining marketing and promotional campaigns;• Negotiating contracts and promotional campaign agreements with suppliers;• Managing supplier relationships to ensure compliance with contractual obligations and service level agreements;• Monitoring competitors to identify potential risks and opportunities;• Collaborating with cross-functional teams, such as procurement, marketing, and operations, to drive category-specific initiatives and projects. Show less

• • Aug 2015 - May 2016

• • Jan 2015 - Jul 2015

  Pingo Doce Alvalade (Supermarket)Annual Sales: ~8M€FTEs: 52,5

• • Jul 2014 - Jun 2015

  Classroom and on-the-job training in:- Logistics, namely the Stocks, JIT, Fresh Food, Fruits&Vegetables and Fish warehouses located in Azambuja;- Retail, namely Pingo Doce Parque das Nações (Supermarket), Recheio Loures and Recheio Abóboda (Cash&Carry), Caterplus (Lisbon Platform of Food Service), Amanhecer (grocery store) and, Hussel (Chocolates), Jeronymo Coffee Shop and Olá (Ice-cream) at Forúm Sintra. Workshops and individual training in:- Leadership (Managing oneself, Giving feedback);- Persuasive Presentations. Show less



Rotterdam School of Management, Erasmus University

• Rotterdam, Netherlands

• Research Assistant in the Marketing Department

  • Oct 2013 - Jun 2014



Deloitte

• Portugal

• Strategy & Operations Consultant

  • Sep 2011 - Dec 2012

  Margarida was involved in some projects within the Manufacturing, Retail, Energy and Tourism industries in Portugal and Angola. Margarida was involved in some projects within the Manufacturing, Retail, Energy and Tourism industries in Portugal and Angola.



Banco Espírito Santo

• Summer intern in the Strategic Marketing Department

  • Jul 2009 - Aug 2009