Olga Patarroyo

Senior Director Human Resources at :DentalPlans
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Lauderdale, Florida, US
Languages
  • English -
  • Spanish -

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Credentials

  • PHR Certified 2007-2010
    HR Certification Institute - HRCI

Experience

    • Senior Director Human Resources
      • Apr 2015 - Present

    • Owner and Managing Director
      • Sep 2013 - Dec 2015

      Organizational Psychologist / Thought and Behavior Coach / Human Resources Consultant• Developed and implemented HR policies and procedures, job descriptions, training plans and teambuilding initiatives, developed internal communications and oversaw payroll, benefit administration, recordkeeping and compliance.• Coach individuals on career and personal development growth and development (i.e. emotional intelligence, Gallup strengths finder, perspectives, personality styles, change… Organizational Psychologist / Thought and Behavior Coach / Human Resources Consultant• Developed and implemented HR policies and procedures, job descriptions, training plans and teambuilding initiatives, developed internal communications and oversaw payroll, benefit administration, recordkeeping and compliance.• Coach individuals on career and personal development growth and development (i.e. emotional intelligence, Gallup strengths finder, perspectives, personality styles, change management, behavior and results, motivation and passion, active listening, etc…) Show more Show less

    • Human Resources Director
      • Dec 2007 - Aug 2013

      As Head of HR, defined and directed HR strategy, policies and programs for the US and Latin America taking into consideration government legislation and the corporate mission, vision, values and goals.Advised executives and management team according to relevant HR issues and trends and directed a process of organizational planning and assessments to evaluate structure and manpower forecasting. Communicated strategic objectives and coached and developed direct reports in the US… As Head of HR, defined and directed HR strategy, policies and programs for the US and Latin America taking into consideration government legislation and the corporate mission, vision, values and goals.Advised executives and management team according to relevant HR issues and trends and directed a process of organizational planning and assessments to evaluate structure and manpower forecasting. Communicated strategic objectives and coached and developed direct reports in the US and Argentina. Managed the process to design a consistent organizational culture throughout the region and led managing change initiatives during company joint ventures and acquisitions. Created and led employee benefit and company safety and health programs and established in-house management, technical and language training programs. • Transformed the HR department’s company perception to supportive and service oriented.• Managed the start-up of the HR department and led its’ growth from a one-person to a six-person department, consistent with the company’s growth during a six-year period. • Successfully launched internal recruitment processes and employee referral programs and conducted extensive recruiting during company growth stages, and managed to retain talented employees during rough organizational change processes.• Managed a salary and wages (benefits/taxes) budget of over US$14MM and successfully maintained a one-digit percent (0-9%) increase in benefit cost premiums over three years while maintaining top-notch benefit plans.• Developed employee relations practices necessary to establish a positive employer-employee relationship and promoted a high level of employee morale. Show more Show less

    • Human Resources Manager
      • Jan 2001 - Dec 2007

      As Head of HR in the US, managed and ensured the implementation of consistent HR procedures, processes and policies in accordance with US laws and regulations and aligned with corporate strategic objectives. Performed and/or delegated required administrative actions (personnel change management, payroll (ADP), HRIS, recordkeeping, EAP, COBRA, screening/background checks, safety training) all within the framework set by US labor law (EEO/AAP, FMLA, ADA, FLSA). Analyzed… As Head of HR in the US, managed and ensured the implementation of consistent HR procedures, processes and policies in accordance with US laws and regulations and aligned with corporate strategic objectives. Performed and/or delegated required administrative actions (personnel change management, payroll (ADP), HRIS, recordkeeping, EAP, COBRA, screening/background checks, safety training) all within the framework set by US labor law (EEO/AAP, FMLA, ADA, FLSA). Analyzed, implemented, and managed organizational development and training mechanisms and policies in response to identified requirements in order to meet organizational needs. Responded to Employee Relations matters by conducting internal investigations and designed effective internal communication channels and processes, so as to provide staff and management with timely and satisfactory information on relevant company matters. Implemented staffing strategies for recruitment, selection and retention processes and developed and led onboarding/orientation meetings (company vision and mission, values, policies, benefits, etc.)Negotiated with external suppliers (i.e. insurance brokers, insurance carriers, pension administrators, corporate trainers, labor counsel, and other outside sources) and controlled legal requirements affecting Human Resources function to monitor exposure.• Prepared and managed an annual Salaries & Wages budget of USD $5 million.• Developed reports to maintain the company’s management informed about staff evolution and variances in headcount.• Suggested continuous means of improvement after analyzing feedback obtained during employee surveys and exit interviews. • Audited the appropriateness and effectiveness of the employee handbook and revised outdated policies to ensure compliance.• Developed industry-driven compensation and incentive programs, ensuring competitive advantage and internal fairness. • Managed immigration policy and processes in accordance to USCIS laws. Show more Show less

    • Various temporary support positions (HR, Marketing, Legal, Sales)
      • Jul 1997 - Dec 2000

      Held HR Administrative roles and other MBA-related support roles (Legal, Marketing & Sales Support) at well established International Corporations to gain a thorough understanding of departmental skillsets and their needs prior to beginning HR Management career.

Education

  • Virginia Tech
    -
  • Virginia Tech
    -

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