Gemma Carroll

Key Account Manager at AppDynamics
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • Spanish Elementary proficiency
  • English Native or bilingual proficiency

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Bio

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5.0

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Khaled Waheed

I have the pleasure of recently work with Gemma in implementing the 1st RPA project with ADDA. Her dedication and focus are unrivalled. She brings the team togther and helps boot everyone's moral. would definitely want to work with her again in the near future!

Ali Nimer

Met Gemma earlier this year when we were planning to increase our support services efficiency and accuracy through the usage of Automation Anywhere technology. Shemanaged to turn an idea into reality in a very short time. Gemma is constantly pleasant and takes all customer requests with enthusiasm and dedication.

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Credentials

  • Giveback / Charity Work in Zanzibar
    NomuHub
    Jun, 2021
    - Nov, 2024
  • IBM Global Sales School
    IBM
  • IBM Global Sales School Master Class
    IBM
  • Introduction to MEDDIC
    MEDDIC Academy

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Key Account Manager
      • Mar 2021 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Key Account Manager
      • Feb 2018 - Mar 2021

      Automation Anywhere empowers people whose ideas, thought and focus make the companies they work for great. We deliver the world’s most sophisticated Digital Workforce Platform, making work more human by automating business processes and liberating people. Let our Bots do your repetitive work for you, and use your time and mind to focus on driving your business forward. Industry specialism: Retail, Energy & Communications www.AutomationAnywhere.com Automation Anywhere empowers people whose ideas, thought and focus make the companies they work for great. We deliver the world’s most sophisticated Digital Workforce Platform, making work more human by automating business processes and liberating people. Let our Bots do your repetitive work for you, and use your time and mind to focus on driving your business forward. Industry specialism: Retail, Energy & Communications www.AutomationAnywhere.com

    • United Arab Emirates
    • Investment Banking
    • 1 - 100 Employee
    • General Manager
      • Jun 2016 - Jan 2018

      After being promoted and appointed the General Manager in 2016, I successfully led a team of 4, managed over 15 boutique properties across Dubai and drove the business forward by expanding our portfolio of properties and by working in partnership with investors. Nasma Luxury Stays is an investment of the Al Tamimi Investments group, which is a leading short-term letting agent based in the Dubai. I was privileged to be a part of the Nasma Luxury Stays team from the start, taking the business from an idea to opening, and the company is now successfully enjoying growth and expansion.Our main aim: was to offer a fantastic service to both our guests and our investors, ensuring that they each receive the best customer service from the Nasma Luxury Stays team and I.www.NasmaLuxuryStays.com Show less

    • Project Manager
      • Jan 2015 - Jun 2016

      From January 2015, I was a part of the Al Tamimi Investments (ATI) team. My first role within the company was Project Manger, facilitating the opening of new companies within Dubai. My task within the company was to explore business ideas that are generated by senior management, conduct feasibility studies and competitive research reviews to ensure that there is demand within the UAE, and then set up the infrastructure to support that company to ensure longevity. As a Project Manager, I was involved in all aspects of the start-up from; naming the company, to finance, to branding, to business development, to ensure that each start-up was as successful the last ATI investment. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Inside Sales - ROW Account Manager - Unilever Account
      • Aug 2013 - Dec 2014

      After receiving an internal promotion from IBM, in August 2013 I was chosen to become a Global Client Manager for the Unilever PLC account, one of the top 50 focus accounts for IBM Globally. This account is one of IBM’s most complex accounts, drawing upon revenue streams across IBM’s product and services portfolio in more than 50 countries worldwide. I was a part of a dedicated IBM team which supports this account, where I worked to drive business growth in countries outside of Unilever's 3 main IBM business generating hubs; the UK, India and Singapore. I was a key one-port-of-call contact into the Global account for local IBM client managers, who work to build business with local Unilever leaders across the world. I ensured that the UK led IBM-Unilever strategies are aligned, and that we were all supporting our client globally to enable them to continue to grow and innovate.My areas of interest: Cloud, Social, Mobile, Analytics, Security, Marketing, CPG Show less

    • Inside Sales - Account Manager - Education Sector
      • Aug 2012 - Aug 2013

      This role allowed me to build a client base via business development activities, of over 150 Higher Education leaders, ranging from CIOs to CMOs in leading Universities. My role was to understand their key business challenges, align them to IBM's solutions' and enable them to create a better, Smarter campus which benefits their students, lecturers and researchers.Areas of success: Social, Exceptional Student Experience, Analytics, Business Development.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Work Experience Placement
      • Jun 2011 - Jun 2011

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Office Assistant
      • Jul 2009 - Sep 2010

Education

  • The University of Birmingham
    International Business Management, 2:1 BSc
    2008 - 2012
  • Kingdown School Sixth Form
    A Levels, A, A, B, B
    2001 - 2007
  • Universidad Pontificia Comillas
    International Business Management, Business Administration and Management, General
    2010 - 2011
  • MEDDIC Academy
    Standard MEDDIC

Community

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