Property Consultant

• Mar 2023 - Present

Events Expert

• Oct 2022 - Present

Maintaining positive relationships with customers during the events. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Maintain a positive attitude and calmly respond to customers’ complaints Assist managers in the distribution of reports & maintain a high level of professionalism Maintaining positive relationships with customers during the events. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Maintain a positive attitude and calmly respond to customers’ complaints Assist managers in the distribution of reports & maintain a high level of professionalism

Guest Relations Specialist

• Aug 2022 - Mar 2023

Efficiently manage all Concierge services operational areas. Efficiently manage all Concierge services operational areas.

Customer Service Ambassador

• Jan 2022 - Mar 2023

Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

Operations Coordinator

• Jun 2020 - Sep 2020

Internship Trainee

• Jun 2019 - Oct 2019