Rebecca Taylor

Chief Product Officer at MiGuide
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • English Native or bilingual proficiency
  • Dutch Full professional proficiency
  • Italian Limited working proficiency
  • French Limited working proficiency

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5.0

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Jiska de Wit

Rebecca manages to quickly understand a complex subject and translate sometimes conflicting stakeholder needs in design solutions. She is able to align and interact with both executives as well as juniors. With Rebecca you get a senior UX designer that's ready to roll and who's not afraid to show some passion!

Paul Neervoort

I have come to know Rebecca as a very good manager when I spent 18 months on a project at ABNAMRO bank. I enjoyed every day. Rebecca is good in many aspects of being a manager. As a people manager Rebecca has a rare skill in building a team that gells really well together, a blend of age, gender, competencies and above all personalities tha works. She has a specific personal touch that works with a great many people, of all layers in the organisation. knowing when to be personal and when to be business like. As a UX manager she really knows her stuff. Rebecca has a great feel for user experience in the broadest sense of the word. Understanding visual designs as well as hard core information architectures all the way to user research methodologies. As a content manager, Rebecca has a crystal clear mind. The way she is capable to supervise 7 or 8 projects and remembering all the relevant details is amazing. Rebecca is an asset to any organization looking to upgrade their UX.

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Credentials

  • Certified Scrum Product Owner® (CSPO®)
    Scrum Alliance
    Apr, 2020
    - Nov, 2024
  • Certified ScrumMaster
    ScrumAlliance
    Jun, 2011
    - Nov, 2024
  • Nederlands als tweede taal II
    -
    Nov, 2009
    - Nov, 2024
  • Advanced Certified Scrum Product Owner
    Scrum Alliance
    Jun, 2020
    - Nov, 2024

Experience

    • Netherlands
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Chief Product Officer
      • Feb 2021 - Present

      Platform strategy for growth & investment. Roadmap and delivery to boost customer engagement & satisfaction while improving architecture and systems. Features to support impactful coaching and mindset interventions integrated into the healthcare ecosystem. The MiGuide app and healthcare provider portal positively engages people with overweight and chronic conditions to monitor and improve their health by building up positive daily habits. Platform strategy for growth & investment. Roadmap and delivery to boost customer engagement & satisfaction while improving architecture and systems. Features to support impactful coaching and mindset interventions integrated into the healthcare ecosystem. The MiGuide app and healthcare provider portal positively engages people with overweight and chronic conditions to monitor and improve their health by building up positive daily habits.

    • Design Services
    • Freelance Product designer, product owner and digital strategy
      • Aug 2019 - Feb 2021

      Freelance UX and service design, digital strategy, user journey mapping, design management, product owner, product design and accessibility expertise. Specialised in Design Systems. Focus on HealthTech and MedTech in the Amsterdam regionale. Freelance UX and service design, digital strategy, user journey mapping, design management, product owner, product design and accessibility expertise. Specialised in Design Systems. Focus on HealthTech and MedTech in the Amsterdam regionale.

    • Netherlands
    • Banking
    • 700 & Above Employee
    • Product Owner Design System
      • Mar 2020 - Jan 2021

      Responsible for the strategy, success and continuous development of Rabobank’s design system with a blended team of expert front end developers and design system designers. Collaborated with the department architects and product organisation to mature both the technical and functional governance and life cycle management to work at scale. Responsible for the strategy, success and continuous development of Rabobank’s design system with a blended team of expert front end developers and design system designers. Collaborated with the department architects and product organisation to mature both the technical and functional governance and life cycle management to work at scale.

    • Netherlands
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Product designer and strategist
      • Sep 2019 - Feb 2020

      Co-creation and testing of customer lifecycle administration with Kysos's young smart experts. As a fast growing healthcare and patient focused organisation the customer administration had got complex and challenging. Kicking-off with service design workshops, shadowing, a clear roadmap, and a service concept, I designed, prototyped and tested several iterations of a new UX for a simpler, transparent customer life cycle. Worked with a growing in-house Ux department to ground the design in a new design system and hand the project over to new designers to see it though.

    • Netherlands
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Product Manager: Intell, propositions and customer journey
      • Dec 2018 - Jun 2019

      Competitor research, value proposition design and redesign of the customer journey to align with the new Luscii brand. Competitor research, value proposition design and redesign of the customer journey to align with the new Luscii brand.

    • Netherlands
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Product design Lead
      • Aug 2016 - Dec 2018

      Professionalisation of design process with new tools, code library and styleguide. Co-creation and workshops for new triage flow with hospital specialists and nurses. Mobile patient app integration of bluetooth iOT connection and measurement as seamless part of the process. Professionalisation of design process with new tools, code library and styleguide. Co-creation and workshops for new triage flow with hospital specialists and nurses. Mobile patient app integration of bluetooth iOT connection and measurement as seamless part of the process.

    • Netherlands
    • Banking
    • 700 & Above Employee
    • Product Owner Design System
      • Mar 2015 - Aug 2016

      Set up a scrum team to design and build and ship design system components to the scaled scrum teams in bi-weekly cycles. Presented project purpose to C-level stakeholders, reported progress to senior management and co-ordinated with other scrum team product owners for continuous delivery.

    • Product design Team Manager
      • Jun 2012 - Aug 2016

      Product design for international, multi channel and internal applications. Built up and coached a skilled design team embedded in the agile organisation. Strategy, planning and co-ordination for a seamless experience on desktop and mobile, for employees and customers alike.

    • Senior UX Designer Internet Banking
      • Jan 2011 - Oct 2012

      Complete redesign of Internet Banking to match mobile app and give personal banking experience. Co-ordination of designers across user journey and redesign of key screens such as payment and personal profile.

    • UX Designer abnamro.nl
      • Dec 2006 - Dec 2010

      Boosting sales and interaction on retail banking site. Online funnel sales optimisation, A/B testing, user research. Interactive modules like insurance calculators. New internet banking features like Single European Payment area features.

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Support Expert - 2nd line
      • Nov 2004 - Dec 2006

      Photoshop, Illustrator and Indesign certified expert. Also troubleshooting video, sound and print issues. Photoshop, Illustrator and Indesign certified expert. Also troubleshooting video, sound and print issues.

    • Ireland
    • Renewable Energy Semiconductor Manufacturing
    • 100 - 200 Employee
    • Design grants process
      • Sep 2002 - Apr 2003

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Product Designer
      • Jan 2002 - Aug 2002

      Patented design of innovative golf trolley. Patented design of innovative golf trolley.

    • United States
    • Design Services
    • 1 - 100 Employee
    • Junior Designer
      • Jun 2001 - Nov 2001

      Prepping presentations, detailing and office manager. Clients included silicon valley blue chip companies and startups. Prepping presentations, detailing and office manager. Clients included silicon valley blue chip companies and startups.

Education

  • National College of Art & Design
    BDes, Industrial Design
    1997 - 2001
  • Manor House

Community

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