Experience

FMHaaglanden

• Netherlands
• Facilities Services
• 100 - 200 Employee

• Senior Adviseur Bedrijfsvoering (FWR, Inrichting & Gebruikersadvies)

  • Feb 2022 - Present



LIMOONWORKS

• Netherlands
• Business Consulting and Services
• 1 - 100 Employee

• Senior Professional

  • Aug 2021 - Jan 2022



Paramount Benelux

• Netherlands
• Entertainment Providers
• 1 - 100 Employee

• Facility Manager (Manager Office Services)

  • Jan 2020 - Jul 2021



HEYDAY Facility Management

• Netherlands
• Facilities Services
• 400 - 500 Employee

• Facilitair Adviseur Gemeente Venray

  • Oct 2019 - Dec 2019

• Adviseur Doorontwikkeling Kantoorhuisvesting voor de BAR-organisatie

  • Apr 2019 - Dec 2019

• Consultant Workplace Management

  • Apr 2017 - Dec 2019

  Voorheen Trots Consultancy & Detachering, sinds 1 maart 2019 HEYDAY Facility Management

• Projectleider implementatie e-cilinders voor Waternet

  • Aug 2019 - Sep 2019

• Contract- en leveranciersmanager voor de Nederlandsche Bank

  • Apr 2018 - Feb 2019

• Projectmanager voor Zorgpartners Midden-Holland

  • Dec 2017 - Apr 2018

  Herhuisvesting en herinrichting centrale diensten

• Project ondersteuning Herhuisvestingsproject voor het Rode Kruis Nederland

  • Nov 2017 - Apr 2018

  Verantwoordelijk voor o.a. projectondersteuning omtrent cultuur & gedrag t.a.v. herhuisvestingsproject verenigingskantoor van het Nederlands Rode Kruis

• Product Owner - Bezettingsgraadonderzoek

  • Jul 2017 - Jan 2018

• Projectleider aanbestedingen voor Waterschap Vechtstromen

  • Apr 2017 - Dec 2017

  Aanbesteding schoonmaak en drukwerk. Tevens analyse en advies gegeven omtrent werkplek- en vergaderratio. Analyse en advies gebruik externe vergader- en verblijfslocaties.



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• General Services Manager Financieel - KLM Account

  • May 2015 - Mar 2017

  Deze functie was voornamelijk gericht op het onderzoeken, onderhandelen en oplossen van financiële vraagstukken en issues rondom het complexe IFM contract met KLM. Deze functie was voornamelijk gericht op het onderzoeken, onderhandelen en oplossen van financiële vraagstukken en issues rondom het complexe IFM contract met KLM.



JLL

• United States
• Real Estate
• 700 & Above Employee

• Site Facilities Manager Rotterdam GO (P&G account)

  • May 2013 - May 2015

  My main responsibilities as a Site Facilities Manager are leading and delivering the contractual defined scope of work to P&G at their General Offices in Rotterdam. There are six areas which I'm accountable for; 1. People Management: develop and sustain a high quality well motivated team2. Client Management: ensure that on site Clients expectations are met if not exceeded3. Contracts Management: ensure that all contracts are delivered at a high professional standard4. Finance Management: ensure that the site’s financial operations are meeting accuracy and savings targets5. Health and Safety Management: ensuring the provision of a safe and healthy working environment6. Site Operations Management: implementing Industry Best Practice operationsKey Achievements:Customer Focus: Significantly improved client satisfaction score (raised from 5.4 to 7.4) within first year of role- recognized with Outstanding Achievement awardFinancial Savvy: reduced operational budget by 12% by developing space optimization plans (6 month project)Innovator: implemented new catering concept Puur, refurbishing canteen, widening organic food choices, using more local produce, and introducing more competitive price point Show less

• Customer Service Manager (Soft Services Manager) - P&G Account, BIC

  • Oct 2010 - May 2013

  Complex and highly responsible role, managing three soft services subcontractors, across a 78.000m2, multipurpose site of 1500 employees.Services include: cleaning, reception, mailroom, meeting & conference rooms, event management, dining & catering, company shop, and vending park. Managing team of 80 employees of which 4 are direct reports and 6 SPOCsKey Achievements:• Delivered a saving of €20k per annum within first 6 months• Delivered a cost avoidance of roughly €15k by optimizing the mailroom space• Managed several successful refurbishment projects which resulted in high customer satisfaction. Highlight: transformed management dining room into a modern, fresh space within short, 3 month timeframe• Delighted customer with new initiatives, e.g. free fruit scheme, recycling points• Successfully implemented online FM service guide as part of communication management on site• Nomination for a Lead; ‘Leading Extraordinary and Dedicated Service’ Show less



EIC

• United Kingdom
• Utilities
• 200 - 300 Employee

• Key Account Manager

  • Jan 2008 - Sep 2010

  Managing Key Accounts and negotiating complex energy contracts for a total value of €29m. Advisor on market developments and energy efficiency. Develop bespoke analysis reports for budgetary purposes to client portfolio. Managing Key Accounts and negotiating complex energy contracts for a total value of €29m. Advisor on market developments and energy efficiency. Develop bespoke analysis reports for budgetary purposes to client portfolio.



University of Birmingham

• United Kingdom
• Higher Education
• 700 & Above Employee

• Energy & Waste Research Officer

  • Sep 2006 - Apr 2007

  I worked for the Hospitality & Accomodation Services department. My main project was to research and advise on how to influence residing students' behaviour towards recycling and energy usage. Key Achievement; - runner up for EuroFM student of the year award 2007 (Zurich) due to outstanding research and achievements during final year of FM degree - winner of research prize at NHTV graduation I worked for the Hospitality & Accomodation Services department. My main project was to research and advise on how to influence residing students' behaviour towards recycling and energy usage. Key Achievement; - runner up for EuroFM student of the year award 2007 (Zurich) due to outstanding research and achievements during final year of FM degree - winner of research prize at NHTV graduation



Carillion

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Total FM Internal Communications Researcher

  • May 2005 - Nov 2005

  Main project was to research and analyse communication between teams on the IFM Barclays Bank account - what goes wrong and what can be done better? Main project was to research and analyse communication between teams on the IFM Barclays Bank account - what goes wrong and what can be done better?