Felicity M.
The Right Choice, First Time!! at STelecoms- Claim this Profile
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English Native or bilingual proficiency
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Afrikaans Elementary proficiency
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Bio
Jennifer Bruyns
I have been working closely with Felicity for just over a month, I find that Felicity is exceptionally professional, honest and direct in her approach. Her guidance and knowledge sharing has enabled me to change my way of working with ease and a better understanding of the new way to work in this challenging time. Felicity has guided me and trained me in a very easy and comfortable way of change management and assisted me in re training my thought process and way of working that has enabled me to better connect with customers internally and externally. Felicity has helped me keep up my positive mind set during this new way of doing things and in challenging moments, she has encouraged me and shared new tools to work with . I highly recommend Felicity
Andre Miles
Thanks Felicity once again for your assistance in training our guys and the advise you give. Your knowledge and contacts have a far reach and definitely come in handy! Keep it up!
Jennifer Bruyns
I have been working closely with Felicity for just over a month, I find that Felicity is exceptionally professional, honest and direct in her approach. Her guidance and knowledge sharing has enabled me to change my way of working with ease and a better understanding of the new way to work in this challenging time. Felicity has guided me and trained me in a very easy and comfortable way of change management and assisted me in re training my thought process and way of working that has enabled me to better connect with customers internally and externally. Felicity has helped me keep up my positive mind set during this new way of doing things and in challenging moments, she has encouraged me and shared new tools to work with . I highly recommend Felicity
Andre Miles
Thanks Felicity once again for your assistance in training our guys and the advise you give. Your knowledge and contacts have a far reach and definitely come in handy! Keep it up!
Jennifer Bruyns
I have been working closely with Felicity for just over a month, I find that Felicity is exceptionally professional, honest and direct in her approach. Her guidance and knowledge sharing has enabled me to change my way of working with ease and a better understanding of the new way to work in this challenging time. Felicity has guided me and trained me in a very easy and comfortable way of change management and assisted me in re training my thought process and way of working that has enabled me to better connect with customers internally and externally. Felicity has helped me keep up my positive mind set during this new way of doing things and in challenging moments, she has encouraged me and shared new tools to work with . I highly recommend Felicity
Andre Miles
Thanks Felicity once again for your assistance in training our guys and the advise you give. Your knowledge and contacts have a far reach and definitely come in handy! Keep it up!
Jennifer Bruyns
I have been working closely with Felicity for just over a month, I find that Felicity is exceptionally professional, honest and direct in her approach. Her guidance and knowledge sharing has enabled me to change my way of working with ease and a better understanding of the new way to work in this challenging time. Felicity has guided me and trained me in a very easy and comfortable way of change management and assisted me in re training my thought process and way of working that has enabled me to better connect with customers internally and externally. Felicity has helped me keep up my positive mind set during this new way of doing things and in challenging moments, she has encouraged me and shared new tools to work with . I highly recommend Felicity
Andre Miles
Thanks Felicity once again for your assistance in training our guys and the advise you give. Your knowledge and contacts have a far reach and definitely come in handy! Keep it up!
Experience
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STelecoms
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South Africa
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Technology, Information and Internet
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1 - 100 Employee
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The Right Choice, First Time!!
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Jan 2023 - Present
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TTA - The Telecoms Academy
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Telecommunications
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Educate, Inform and Empower !!
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Sep 2016 - Present
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AVOXI
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United States
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Software Development
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100 - 200 Employee
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Senior Vice President - Global Channel Programs and SA Operations
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May 2013 - Aug 2016
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iConnect SA
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South Africa
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Telecommunications
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1 - 100 Employee
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COO - Director /Shareholder
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Jan 2008 - Nov 2012
ClearVoice /iConnect ClearVoice /iConnect
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Platform Integration
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Johannesburg
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Founder
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Oct 1996 - Nov 2007
Built and developed a successful telecoms and communications consultancy over a period of almost 11 years. Garnered a sound reputation as a specialist who gained the respect and confidence of clients and suppliers within the industry. Services included consulting, scoping, proposal development, integration, procurement, and project management of various solutions across multi-platforms such as, but not limited to: Wireless, VoIP, IPPBX, Satellite, LCR, Voice Logging, SMS, etc. Was legally the first person in SA to do VOIP prior to legalization with permission from the Minister of commucations for an international Call Centre in the Gaming industry.
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Education
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Hillcrest High School
Matric