Experience

American Computer Development, Inc. (ACDi) "In Touch With Technology"

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Project Manager

  • May 2022 - Present

  - Act as the primary point of contact, responsible for driving and obtaining the high project satisfaction ratings with current client program managers. - Lead and manage projects to convert customer's communication and requirements into clear, measurable actions that can be tracked to meet the manufacturing processes and customer’s requirements. - Ensure projects are released to production in a timely manner to meet customers timelines - Work closely with procurement to control material cost for clients and projects - Perform detailed contract review of purchase orders received from customers - Provide ongoing program monitoring and status reporting both internally and externally - Monitor excess, orphan, and obsolete material and disposition with customers - Provide ongoing sales support to organically grow customer accounts - Collect and submit necessary data to initiate and enable completion of quotations for customer product Show less



Eaton

• Ireland
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• FAA Program - Project Coordinator

  • Jan 2021 - May 2022

  - Coordinate government (FAA) projects full cycle from acceptance of purchase orders to delivery of goods and services.- Managing invoicing, on-time payments for a $20 million portfolio- Administer communication with engineering and manufacturing to ensure meeting project deadlines- Maintain financial costs and product scheduling for accurate revenue forecasting- Compiling monthly reports for government projects ensuring accurate billing requirements- Support projects for multiple government programs and product groups Show less

• Order Coordinator - Electrical Engineering Services and Systems Team

  • Jan 2020 - Jan 2021

  •Enter new customer orders, with emphasis on error-free order management. •Enter changes and cancellations using established business rules.•Proactively communicate in a timely manner with external customers about order verification, order status, pricing, and shipment status. •Communicate in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests.•Maintain accurate and organized order files, order acknowledgements, and customer contact information.•Coordinate shipments and communications on critical items per orders. •Be responsible for engineering functional objectives and initiatives in support of our strategic plan. •Process customer invoicing requests. Show less



The Emerson Group

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Sales Administration Manager

  • May 2019 - Jan 2020

  • Pull and analyze data/reports from Customer websites, as well as promotional events • Completed new item paperwork, vendor setup, display setup, spec change, price change and promotional contracts for review • Receive retailer contracts, verify, sign, scan and submit to account. • Manage retailer promotional system; (ie: Symphony). • Manage Client promotional system; (ie: Blue Planner). • Run cost analysis, then handle markdown and discontinuation program paperwork • Pull and analyze data/reports from Customer websites, as well as promotional events • Completed new item paperwork, vendor setup, display setup, spec change, price change and promotional contracts for review • Receive retailer contracts, verify, sign, scan and submit to account. • Manage retailer promotional system; (ie: Symphony). • Manage Client promotional system; (ie: Blue Planner). • Run cost analysis, then handle markdown and discontinuation program paperwork



Preferred

• United States
• Oil and Gas
• 1 - 100 Employee

• Supply Chain Analyst

  • Jun 2018 - May 2019

  Operational Excellence Team-Inventory Management ~ Business Operations Group ~ Internal Business Process Compliance and Data Management

• Logistics Coordinator

  • Mar 2015 - Jun 2018

  Customer Service * Order Management * Billing, Credits & Pricing Team Lead * Logistics Analyst• Manage price tables in ERP system by updating and approving product rates through the Sales Department to ensure accurate billing• Approve and process over $4 million worth of trucking invoices for payment by validating accuracy among recorded files in ERP system, saving the company $180,000 by identifying double-billed invoices• Maintain financial balance between Preferred Sands and customers through the creation of invoices and credit memos• Reconcile monthly inventory using excel and work with up to 15 vendors to ensure loss is within the accepted shrink margin of 2% or less• Monitor outbound and inbound railcars daily to Preferred Sands and customer facilities in the U.S. and Canada as well as verifying border documents accuracy• Enter weekly Free on Board (FOB) plant orders for contract customers into ERP system ensuring efficient order fulfillment process and provide strategic issue resolution for core customer base• Create monthly reports for processing plants to calculate shipment activity such as tons lost each shipment, overloaded shipments, total shipped loads, and transit times/delay per each destination to evaluate the plant's operating efficiency Show less



Bistro 24 American Grille

• Exton, PA

• Assistant Manager

  • Jun 2008 - Aug 2016

  • Supervised staff and dining functions to ensure timeliness and accuracy of orders to satisfy customers’ experience • Hired and supervised up to 50 new employees for open job positions and created training processes including both computer-based and educational training guides to ensure knowledgeable staff and better customer service satisfaction • Directed monthly staff meetings to develop targeted customer service goals and increase efficiency among staff functions • Diagnosed and resolved computer-based transactions on the restaurant’s POS dining system • Constructed, modified and improved menu specials based on current market and seasonal trends to generate increased sales • Processed daily cash transactions and cash collections throughout the day, depositing up to $2,500 per shift Show less



Wegmans Food Markets

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Feb 2012 - Jun 2014

  • Promoted multiple of store products through demonstrations • Communicated with customers and attended to individual needs • Tendered up to $5,000 per day • Memorized all produce product codes to make customers transactions more efficient • Organized and arranged items to improve efficient stacking and carrying methods • Promoted multiple of store products through demonstrations • Communicated with customers and attended to individual needs • Tendered up to $5,000 per day • Memorized all produce product codes to make customers transactions more efficient • Organized and arranged items to improve efficient stacking and carrying methods



P.F. Chang's

• United States
• Restaurants
• 700 & Above Employee

• Server

  • May 2013 - Sep 2013

  • Preparing the food before it goes to the customer's table • Stocking supplies • Serving, charging people for their food • Handling cash and credit cards • Cleaning tables and counters • Resetting tables • Greeting customers and answering questions • Preparing the food before it goes to the customer's table • Stocking supplies • Serving, charging people for their food • Handling cash and credit cards • Cleaning tables and counters • Resetting tables • Greeting customers and answering questions



Chili's

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Mar 2008 - Jun 2008

  • Monitored the open dining sections of the restaurant for empty and cleaned tables • Estimated wait times for guests • Monitored the guest waiting list • Ensured that the needs of the guests are met while they are waiting • Set up dining rooms and make reservation arrangements • Greet guests and patrons personally and on the telephone • Offer appropriate seating arrangements • Monitored the open dining sections of the restaurant for empty and cleaned tables • Estimated wait times for guests • Monitored the guest waiting list • Ensured that the needs of the guests are met while they are waiting • Set up dining rooms and make reservation arrangements • Greet guests and patrons personally and on the telephone • Offer appropriate seating arrangements