Experience

• Applying Images to machines, addressing issues within a ticketing system, inventory of IT equipment, password management/changes in Active Directory



• Visio documentation, updating inventory of equipment, troubleshooting PC, tablet, and laptop issues, responding to service tickets.



• Repairing broken PCs, troubleshooting issues with sales computers, imaging hard drives



• Repaired broken laptops, Assisted with troubleshooting issues in person/over the phone, Imaged hard drives.



• Assist technicians with various tasks and projects, Responsible for yearly inventory of all I.T. equipment, responsible for backup tapes.



• As a SpotifyU Campus Influencer, I'm responsible for driving awareness, engagement, and excitement for Spotify within the Lawrence Technological University community through strategic partnerships, sponsored events, and word-of-mouth.



• Served breakfast, lunch, dinner to residents. Assisted in the kitchen when needed, cleaned and re-set dining room and kitchen.