Sam Hall
Quality and Content Specialist at Advarra- Claim this Profile
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Topline Score
Bio
Angélica Vilchis Núñez
Sam is a true team player and a great person to work with. With his positive attitude he help make our office a great place to work with every day. I like the way Sam see the life, he is not afraid to stand out from the crowd. By working with him I could see that he is a fast learner, who easily adopts changes and new workflows. He also had no issues with reaching and even exceeding given targets. I am therefore convinced that any company would be happy to have a coworker like Sam.
Angélica Vilchis Núñez
Sam is a true team player and a great person to work with. With his positive attitude he help make our office a great place to work with every day. I like the way Sam see the life, he is not afraid to stand out from the crowd. By working with him I could see that he is a fast learner, who easily adopts changes and new workflows. He also had no issues with reaching and even exceeding given targets. I am therefore convinced that any company would be happy to have a coworker like Sam.
Angélica Vilchis Núñez
Sam is a true team player and a great person to work with. With his positive attitude he help make our office a great place to work with every day. I like the way Sam see the life, he is not afraid to stand out from the crowd. By working with him I could see that he is a fast learner, who easily adopts changes and new workflows. He also had no issues with reaching and even exceeding given targets. I am therefore convinced that any company would be happy to have a coworker like Sam.
Angélica Vilchis Núñez
Sam is a true team player and a great person to work with. With his positive attitude he help make our office a great place to work with every day. I like the way Sam see the life, he is not afraid to stand out from the crowd. By working with him I could see that he is a fast learner, who easily adopts changes and new workflows. He also had no issues with reaching and even exceeding given targets. I am therefore convinced that any company would be happy to have a coworker like Sam.
Credentials
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Shorthand 60 wpm
NCTJ TRAINING LIMITED
Experience
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Advarra
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Quality and Content Specialist
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Sep 2022 - Present
● Proofreading and editing instructional materials and training content for clinical trials ● Undertaking functionality testing for a range of clinical trial materials, including testing website responsiveness, video playback, and UI ● Proofreading and editing instructional materials and training content for clinical trials ● Undertaking functionality testing for a range of clinical trial materials, including testing website responsiveness, video playback, and UI
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Process Specialist - Quality Analyst
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Jun 2019 - Sep 2022
● Conducting quality assessments for PPC Search campaigns ● Working with campaign managers to improve client satisfaction ● Undertaking reporting and quality score coaching for individual agents ● Owning and creating internal comms for project-wide quality initiative ● Delivering video, print and email communications across three locations (Dublin, Lisbon and Buenos Aires) ● Conducting quality assessments for PPC Search campaigns ● Working with campaign managers to improve client satisfaction ● Undertaking reporting and quality score coaching for individual agents ● Owning and creating internal comms for project-wide quality initiative ● Delivering video, print and email communications across three locations (Dublin, Lisbon and Buenos Aires)
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ICS-digital
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United Kingdom
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Marketing Services
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100 - 200 Employee
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Content Editor
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Sep 2020 - Jan 2022
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Quality Monitoring Feedback Analyst
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Feb 2019 - May 2019
● Conducting quality assessments for PPC Search campaigns ● Working with campaign managers to improve client satisfaction ● Conducting quality assessments for PPC Search campaigns ● Working with campaign managers to improve client satisfaction
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ICS-digital
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United Kingdom
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Marketing Services
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100 - 200 Employee
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Content Editor
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Mar 2018 - Jan 2019
● Proofing and editing content marketing articles for clients in a diverse range of industries ● Assisting in the creative ideation of content on an ad-hoc and creative-meeting basis ● Writing press releases for leading clients within the iGaming industry ● Delivering regular feedback to content writers and assisting in the assessment of prospective contributors ● Training junior editors in the day-to-day role and taking responsibility for their progression ● Proofing and editing content marketing articles for clients in a diverse range of industries ● Assisting in the creative ideation of content on an ad-hoc and creative-meeting basis ● Writing press releases for leading clients within the iGaming industry ● Delivering regular feedback to content writers and assisting in the assessment of prospective contributors ● Training junior editors in the day-to-day role and taking responsibility for their progression
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Yell
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United Kingdom
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Advertising Services
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700 & Above Employee
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Quality Assurance Associate
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Mar 2016 - Feb 2018
● Editing copywriters' content ● Ensuring the implementation of the company’s SEO best practices ● Writing engaging web marketing copy for SMEs ● Giving feedback and training to copywriters
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Digital Executive
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Nov 2015 - Mar 2016
● Creating web content for SMEs in a marketing capacity ● Liaising with clients and managing their accounts until completion ● Maintaining administrative systems
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Northern Lights UK
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Sunderland
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Content Writer
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Jan 2015 - Jun 2015
Producing content (previews, reviews and interviews) focusing on arts and entertainment in North East England. Producing content (previews, reviews and interviews) focusing on arts and entertainment in North East England.
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Haymarket Media Group
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United Kingdom
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Media Production
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700 & Above Employee
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Junior Video Producer
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Mar 2015 - Apr 2015
● Shooting and editing video for online distribution ● Interviewing industry figures at advertising and marketing events ● Writing accompanying copy for Brand Republic websites ● Managing the distribution of articles and video using social media ● Shooting and editing video for online distribution ● Interviewing industry figures at advertising and marketing events ● Writing accompanying copy for Brand Republic websites ● Managing the distribution of articles and video using social media
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Section Editor
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Sep 2014 - Jan 2015
Heading a team of journalists and editing their copy.
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Content Writer
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Sep 2012 - Jan 2015
Producing previews, reviews and interviews on university sports teams in Sunderland.
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Education
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University of Sunderland
Bachelor's Degree, Sports Journalism -
Macmillan Academy