Experience

IT Integrated Solutions (iTiS)

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Coordinator

  • Jan 2022 - Present



2P Perfect Presentation

• Saudi Arabia
• IT Services and IT Consulting
• 700 & Above Employee

• Quality Specialist

  • Jan 2021 - May 2022

  1) Helping in building & implementing quality polices & procedures over communications center and other departments. 2) Working closely with training ,supervision , communications center & operations teams to deliver a proper development process. 3) Contributing in the training sessions adding within the proceed of training center development. 4) Identifying operations workflow issues before solving them. 5) Recommending best mechanisms to enhance the supervision department workflow. 6) Helping in monitoring the communications center in terms of new communication tools , mechanisms & procedures. Show less



Foodics

• Saudi Arabia
• IT Services and IT Consulting
• 500 - 600 Employee

• Collection Team Lead

  • Jan 2020 - Sep 2020

  1) Identifying unresolved debts through studying the current situation for existing accounts.2) Developing an effective collection approach.3) Handling existing accounts assigning process to team members.4) Implementing new follow up/collection approaches & techniques.5) Validating new techniques before delivering to the team.6) Handling the overall payments & refunds reports.7) Creating and updating monthly credit reports.8) Working closely with the teams of Customer success , finance & sales to ensure developing the best collection cycle & solving the daily customers issues.9) Submitting regular monthly reports to upper management in finance department.10) Managing the daily operations of the team. Show less

• Senior Collections Specialist

  • Aug 2018 - Jan 2020

• Quality Assurance Specialist

  • May 2017 - Aug 2018



ALMWATHEQON

• Saudi Arabia
• Real Estate

• - Data entery and preparing report

  • Mar 2017 - Sep 2017

  Part Time Part Time



Tiny Tots International Schools

• Al-Riyadh Governorate, Saudi Arabia

• Administrative Assistant

  • Oct 2016 - Jan 2017

  Volunteer Volunteer