Experience

Social Stories Club

• United Kingdom
• Retail
• 1 - 100 Employee

• Co-Founder

  • Jul 2018 - Present



Edinburgh Innovations

• United Kingdom
• Research Services
• 100 - 200 Employee

• Accelerator Programme Manager

  • Mar 2020 - Present

  I lead the Startup Summer Accelerator assisting 14 startups with their entrepreneurial journeys through online bi-weekly workshops. By sharing my story of building Social Stories Club I provided a safe space to discuss the challenges of running a business. I lead the Startup Summer Accelerator assisting 14 startups with their entrepreneurial journeys through online bi-weekly workshops. By sharing my story of building Social Stories Club I provided a safe space to discuss the challenges of running a business.



Mercat Tours Ltd

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Storyteller

  • Jul 2019 - Mar 2020

  Ghost tour guide sharing historical stories of the Royal Mile. Ghost tour guide sharing historical stories of the Royal Mile.



Euro Hostels

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Receptionist

  • Jun 2018 - Aug 2018

  I worked as a receptionist for a vibrant and bustling hostel for a summer. I worked as a receptionist for a vibrant and bustling hostel for a summer.



University of Edinburgh Entrepreneurs

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Head of Social Enterprise Division

  • Sep 2017 - May 2018

  I taught students about social enterprise. We partnered up with local social enterprises to educate students on problems social enterprises face and the students mind mapped and presented various solutions to these problems . I taught students about social enterprise. We partnered up with local social enterprises to educate students on problems social enterprises face and the students mind mapped and presented various solutions to these problems .



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Holiday Representative

  • Jun 2017 - Sep 2017

  As a holiday repersentative I had three main roles: customer service including dealing with complaints; sales where I had weekly; and problem solving. As a holiday repersentative I had three main roles: customer service including dealing with complaints; sales where I had weekly; and problem solving.



Party Well

• Canada
• Entertainment Providers

• Head Of Marketing

  • Sep 2016 - Jun 2017

  In Party Well we throw awesome parties on UBC campus where all the proceeds go to building wells in underdeveloped communities. My role is the head of the marketing. I manage a large team and organise and implement social media marketing campaigns, digital marketing (snapchat, Facebook, instagram) poster design and implementation, physical marketing representation on campus, and long term brand strategy.Our events have attracted up to 1000 people. In Party Well we throw awesome parties on UBC campus where all the proceeds go to building wells in underdeveloped communities. My role is the head of the marketing. I manage a large team and organise and implement social media marketing campaigns, digital marketing (snapchat, Facebook, instagram) poster design and implementation, physical marketing representation on campus, and long term brand strategy.Our events have attracted up to 1000 people.



UBC Social Enterprise Club

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Head of Events

  • Sep 2016 - Jun 2017

  I ran the events team for UBC Social Enterprise Club and together we educated students about all aspects of Social Enterprise, engaged students in active examples of Social Enterprise, and connected students to Social Enterprise organizations and professionals and other passionate students, locally and internationally. I ran the events team for UBC Social Enterprise Club and together we educated students about all aspects of Social Enterprise, engaged students in active examples of Social Enterprise, and connected students to Social Enterprise organizations and professionals and other passionate students, locally and internationally.



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Holiday Advisor

  • Jun 2016 - Aug 2016

  As a Holiday Representative for TUI I was sent to work in both Tunisia and Mallorca. In Mallorca I was given four units to work in, with two aims: sales, and customer service.Sales: Each week I surpassed my sales target (averaging at 151% by the end of the season) and each week I was the top seller in my team. My success in sales down to experimentation, 'trial and error,' creativity, and attention to detail. This method saw my sales increase week on week. Over the course of the summer I sold over 50,000 euros worth of excursions. Sales came hand in hand with delivering excellent service- customers who trusted me became repeat customers Customer service is valued very highly by TUI, by the end of the summer I reached my customer service target. When I entered resort my hotel had one of the lowest satisfaction levels on the island. When I left the satisfaction of customers improved significantly. This was solved by creating and maintaining a relationship with the hotel by addressing problems to the manager and and presenting her with solutions to these problems. When customers complained I also empowered them by presenting their problem to the manager and relaying the solution we agreed on.



Student Action for Refugees

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Publicity Officer

  • Sep 2015 - Aug 2016



Katchspace

• Founder

  • Oct 2014 - Aug 2016

  Founder of Katchspace, an eco-friendly, modular cardboard furniture company. Founder of Katchspace, an eco-friendly, modular cardboard furniture company.



The Times

• United Kingdom
• Media Production
• 700 & Above Employee

• Market Researcher

  • Mar 2016 - Mar 2016

  I interviewed graduating students at the University of Edinburgh on their experience finding a graduate job, as part of a national survey held by the Times each year. I interviewed graduating students at the University of Edinburgh on their experience finding a graduate job, as part of a national survey held by the Times each year.



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Holiday Advisor

  • May 2015 - Jun 2015

  On the 26th of June 2015, 30 TUI guests were murdered by ISIS terrorists in the resort of Sousse, Tunisia. Although no guests from my hotel were directly involved int he attack, in the aftermath I was responsible for managing the inevitable hysteria and chaos in my hotels that would follow. In this situation I learned how to keep calm and professional when dealing with tragic and difficult situations. On the 26th of June 2015, 30 TUI guests were murdered by ISIS terrorists in the resort of Sousse, Tunisia. Although no guests from my hotel were directly involved int he attack, in the aftermath I was responsible for managing the inevitable hysteria and chaos in my hotels that would follow. In this situation I learned how to keep calm and professional when dealing with tragic and difficult situations.