Experience

Conway Medical Center

• Healthcare Specialist



Conway Medical Center

• Hospitals and Health Care
• 400 - 500 Employee

• Certified Surgical Technologist

  • Oct 2021 - Present

  • Served on an emergency on-call status for diverse surgical cases and procedures. • Coordinated with doctors, physicians and licensed nurses in order to provide ideal care to patients. • Prepare patients for surgery, including positioning patients on the operating table and covered them with sterile surgical drapes to prevent exposure • Hand instruments and supplies to surgeons, hold retractors and cut sutures. • Provide visualization of the operative site using appropriate… Show more • Served on an emergency on-call status for diverse surgical cases and procedures. • Coordinated with doctors, physicians and licensed nurses in order to provide ideal care to patients. • Prepare patients for surgery, including positioning patients on the operating table and covered them with sterile surgical drapes to prevent exposure • Hand instruments and supplies to surgeons, hold retractors and cut sutures. • Provide visualization of the operative site using appropriate methods, retraction, sponging, suctioning and irrigating. • Ensure quality patient care during the operative procedure and constantly maintain a sterile field. • Worked as a member of a surgical team alongside surgeons, anesthesiologists, circulating nurses and other healthcare workers • Assisted in training medical students, medical residents, nursing students and new staff on the operation of equipment, sterile technique, handling of instruments and surgical procedures. Show less • Served on an emergency on-call status for diverse surgical cases and procedures. • Coordinated with doctors, physicians and licensed nurses in order to provide ideal care to patients. • Prepare patients for surgery, including positioning patients on the operating table and covered them with sterile surgical drapes to prevent exposure • Hand instruments and supplies to surgeons, hold retractors and cut sutures. • Provide visualization of the operative site using appropriate… Show more • Served on an emergency on-call status for diverse surgical cases and procedures. • Coordinated with doctors, physicians and licensed nurses in order to provide ideal care to patients. • Prepare patients for surgery, including positioning patients on the operating table and covered them with sterile surgical drapes to prevent exposure • Hand instruments and supplies to surgeons, hold retractors and cut sutures. • Provide visualization of the operative site using appropriate methods, retraction, sponging, suctioning and irrigating. • Ensure quality patient care during the operative procedure and constantly maintain a sterile field. • Worked as a member of a surgical team alongside surgeons, anesthesiologists, circulating nurses and other healthcare workers • Assisted in training medical students, medical residents, nursing students and new staff on the operation of equipment, sterile technique, handling of instruments and surgical procedures. Show less



Pizza De Roma

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Bookkeeper

  • Jan 2021 - Oct 2021

  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheets for variances. • Compiled budget documents and monitored costs to maintain control systems. • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks. • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements. • Verified thousands of dollars… Show more • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheets for variances. • Compiled budget documents and monitored costs to maintain control systems. • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks. • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements. • Verified thousands of dollars of cash and credit payments daily. • Supported a significant increase in productivity levels by streamlining accounting processes. • Saved the restaurant over $15K per year in CPA costs by outsourcing and technical support. • Corrected spreadsheet errors which saved a total of $10,000.

• Front Desk Manager

  • Jan 2021 - Oct 2021

  • Oversaw and supervise all duties performed by all front desk employees. coached , counseled and disciplined employees when necessary, using pro[er documentation and proper technique. • Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees. • Interviewed job candidates and made staffing decisions. • Experience with large events and functions - both local and on property and flawless execution… Show more • Oversaw and supervise all duties performed by all front desk employees. coached , counseled and disciplined employees when necessary, using pro[er documentation and proper technique. • Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees. • Interviewed job candidates and made staffing decisions. • Experience with large events and functions - both local and on property and flawless execution. • Supervised a diverse team of over 15 restaurant staff, while also managing dining room and administrative responsibilities. • Ensured Occupational Safety and Health Act, local health and safety codes, and restaurant safety to maintain security and ensure policies are met. • Contributed to 98% customer service satisfaction score in 2021, up from 85% in 2019 • Assisted head cook in inventory, ordering food and maintaining BOH equipment.



Marriott’s OceanWatch Villas at Grande Dunes

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Attendant

  • Dec 2018 - Dec 2020

  • Utilized the property management system (PMS) to access guest information to process reservations. • Answering on average 200 calls per day by addressing customer inquiries, solving problems and providing villa information. • Processed guest payments for room charges, food and beverage charges and phone charges. • Maintain top level of assurance ratings, including guest comment cards, accounting audit and inspection scores. • Managed customer service and administrative tasks to… Show more • Utilized the property management system (PMS) to access guest information to process reservations. • Answering on average 200 calls per day by addressing customer inquiries, solving problems and providing villa information. • Processed guest payments for room charges, food and beverage charges and phone charges. • Maintain top level of assurance ratings, including guest comment cards, accounting audit and inspection scores. • Managed customer service and administrative tasks to resolve customer issues quickly and efficiently. • Scheduled appointments and maintain and update appointment calendars. . • Maintained and coordinated membership files daily, which involved making sure members paid their dues on time and informed members of their late dues. • Transmitted information or documents to guests using computer mail or facsimile machine. Show less • Utilized the property management system (PMS) to access guest information to process reservations. • Answering on average 200 calls per day by addressing customer inquiries, solving problems and providing villa information. • Processed guest payments for room charges, food and beverage charges and phone charges. • Maintain top level of assurance ratings, including guest comment cards, accounting audit and inspection scores. • Managed customer service and administrative tasks to… Show more • Utilized the property management system (PMS) to access guest information to process reservations. • Answering on average 200 calls per day by addressing customer inquiries, solving problems and providing villa information. • Processed guest payments for room charges, food and beverage charges and phone charges. • Maintain top level of assurance ratings, including guest comment cards, accounting audit and inspection scores. • Managed customer service and administrative tasks to resolve customer issues quickly and efficiently. • Scheduled appointments and maintain and update appointment calendars. . • Maintained and coordinated membership files daily, which involved making sure members paid their dues on time and informed members of their late dues. • Transmitted information or documents to guests using computer mail or facsimile machine. Show less