Experience

Keller Williams Real Estate

• Real Estate
• 300 - 400 Employee

• Realtor®

  • Sep 2020 - Present

  Media, Pennsylvania, United States I have had a passion for real estate since I was very young and look forward to helping you accomplish your real estate goals. Long time resident of Delaware County and excited to be a Keller Williams agent serving Media, Delaware county and the surrounding region. https://www.facebook.com/suzanneearnestkw/



Villanova University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Conference Operations

  • Mar 2019 - Present

  Pennsylvania, United States Responsible for conference operations including planning and collaborating with campus departments and vendors year round as well as student staffing, payroll, master invoice billing, various reporting, etc.



Arcadia University

• United States
• Higher Education
• 700 & Above Employee

• Conference, Event and Guest Housing Coordinator

  • Apr 2017 - Mar 2019

  ·Manage all logistics for daily events and conferences on campus ·Responsible for the management of all guest housing and graduate student housing including lease management, billing, rent processing, cleaning, various property and tenant needs among multiple complexes and houses ·Coordinate with other departments such as Facilities, Housekeeping, Parkhurst Dining Services, Public Safety and other areas for events, conferences, and all guest and graduate student housing ·Ensure all… Show more ·Manage all logistics for daily events and conferences on campus ·Responsible for the management of all guest housing and graduate student housing including lease management, billing, rent processing, cleaning, various property and tenant needs among multiple complexes and houses ·Coordinate with other departments such as Facilities, Housekeeping, Parkhurst Dining Services, Public Safety and other areas for events, conferences, and all guest and graduate student housing ·Ensure all contract and lease terms are met for all housing, events and conferences ·Utilize Event Management System (EMS) software to manage all space needs ·Supervise and manage student staff to assist with daily operations including events, conferences, tenants, guests, office tasks and other needs ·Collect, maintain and organize all information related to events, conferencing, and guest and graduate student housing ·Create image guidelines for space rental, payment, insurance and other routine request and processes Show less



Temple University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Coordinator

  • Feb 2013 - Aug 2016

  Tyler School of Art ·Assist graduate students in regards to course registration, teaching assistantship, academic internship and scholarship contracts, tuition remission and stipends ·Assist with faculty hiring, promotions, systems access and other issues and needs ·Manage payroll for graduate students and select faculty ·Manage communications regarding policies and procedures in Vice Dean’s office, departments in Tyler, faculty, staff, etc. ·Assist with graduation including conferral of degrees for… Show more ·Assist graduate students in regards to course registration, teaching assistantship, academic internship and scholarship contracts, tuition remission and stipends ·Assist with faculty hiring, promotions, systems access and other issues and needs ·Manage payroll for graduate students and select faculty ·Manage communications regarding policies and procedures in Vice Dean’s office, departments in Tyler, faculty, staff, etc. ·Assist with graduation including conferral of degrees for graduate students for each graduation period ·Point person for other graduate-related issues or opportunities such as transferring credits and study abroad ·Assist with processing course evaluations (e-sff) for each department within Tyler School of Art for each semester in coordination with the Measurement and Research Center at Temple ·Created new scheduling system for Dean’s Conference Room ·Update Tyler School of Art website via Contribute software ·Responsible for reserving space in Tyler building for various needs ·Effectively and efficiently work with a diverse population of faculty, administrators, staff and students ·Manage administrative operations for Tyler School of Art’s Dean/Vice Dean, Assistant Dean and other high profile level management ·Perform varied and complex managerial duties requiring exercise of judgment, confidentiality, sensitivity and a detailed knowledge of University policies and procedures

• Interim Coordinator, Conference Services & Off-Campus Living

  • Mar 2012 - Feb 2013

  Greater Philadelphia Area •Manage marketing, advertising, branding, and financial transactions of Temple University’s facilities to local, regional, and national conferences •Negotiate and execute contracts for organizations utilizing Temple University as a site for their conference needs •Oversee 6 resident halls and house over 16,000 guests during the summer months •Work closely with groups such as Temple Football, Department of Orientations, Teach for America and Dow Jones to meet and exceed their conference… Show more •Manage marketing, advertising, branding, and financial transactions of Temple University’s facilities to local, regional, and national conferences •Negotiate and execute contracts for organizations utilizing Temple University as a site for their conference needs •Oversee 6 resident halls and house over 16,000 guests during the summer months •Work closely with groups such as Temple Football, Department of Orientations, Teach for America and Dow Jones to meet and exceed their conference needs •Build strong partnerships with other departments within Temple University such as Campus Safety, University Counsel, Computer Services and Sodexo •Oversee a staff of up to 35 student workers, ensuring motivation, quality and customer service is achieved •Budget and manage student and staff payroll •Accountable for creating, implementing, and training students on policies and procedures •Create and implement contracts, websites, and program outlines for various organizations to utilize •Implement, manage and execute budgets for Conference Services and Off Campus Living Programs •Create and implement programming to provide information, educate and assist students with off-campus living •Develop and maintain relationships with community leaders to help address neighborhood concerns •Work with third-party vendors for various operational needs such as linen service and software access and support

• Assistant Coordinator, Conference Services & Off-Campus Living

  • Jan 2011 - Mar 2012

  Greater Philadelphia Area ·Responsible for assembling contracts and obtaining insurance documents for conference groups ·Responsible for all financial aspects of conference groups ·Maintained website for Off-Campus Living department ·Assisted with various Off-Campus Living needs such as tenant/landlord issues ·Responsible for training and supervision of student worker staff



La Salle University

• United States
• Higher Education
• 700 & Above Employee

• Union Services Associate

  • Jul 2006 - Jan 2011

  Greater Philadelphia Area ·Reserve meeting and event spaces as well as various event needs for multiple groups including external clients as well as faculty, staff, students ·Consistent monitoring and reporting of facilities issues/completion of repairs in conjunction with Physical Facilities ·Work regularly with other departments, such as Catering and Physical Facilities ·Maintain reservation books for Student Union building, residential hall lounges and main quad area ·Coordinate and manage staff of… Show more ·Reserve meeting and event spaces as well as various event needs for multiple groups including external clients as well as faculty, staff, students ·Consistent monitoring and reporting of facilities issues/completion of repairs in conjunction with Physical Facilities ·Work regularly with other departments, such as Catering and Physical Facilities ·Maintain reservation books for Student Union building, residential hall lounges and main quad area ·Coordinate and manage staff of student workers, including payroll, training, scheduling, etc. ·Maintain and setup audio-visual equipment for use with events ·Coordinate and maintain relationships with outside vendors for various products and services, including account management, contracts, payments, etc. ·Identify ways to improve processes, policies and data management and record keeping Show less



Hertz Local Edition

• United Kingdom
• Advertising Services
• 400 - 500 Employee

• Assistant Branch Manager

  • Aug 2005 - Jul 2006

  West Chester, PA Worked in sales, marketing, management, etc.



The Book and The Cook

• Intern

  • Dec 2003 - May 2004

  Greater Philadelphia Area Worked in Special Events Management doing a wide range of tasks for events in and around the Philadelphia area. Assisted with trade shows, demonstrations, restaurant events with celebrity cookbook authors and chefs, and more.