Cristina Reque Kilchenmann

Marketing Director at Miele España
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Aleman Native or bilingual proficiency
  • Ingles Full professional proficiency
  • Frances Full professional proficiency

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Experience

    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Marketing Director
      • May 2016 - Present

      -Responsible for the creation and execution of the annual marketing plan (budgets and forecast) according to the company brand strategy and positioning in both markets, Spain and Portugal -Define and implement the marketing plan in agreement with the Headquarters, to ensure the achievement of sales budgets and corresponding profitability goals -Evaluate market conditions, competition information and results obtained through "market research" to implement the necessary adjustments to the… Show more -Responsible for the creation and execution of the annual marketing plan (budgets and forecast) according to the company brand strategy and positioning in both markets, Spain and Portugal -Define and implement the marketing plan in agreement with the Headquarters, to ensure the achievement of sales budgets and corresponding profitability goals -Evaluate market conditions, competition information and results obtained through "market research" to implement the necessary adjustments to the marketing plan to achieve the goals and support development of the plan. - Manage media plan, both conventional (TV, Radio, Print) and digital(digital advertising, SEM) social media and influencer marketing. Currently with a media budget of more than 4 mill €. - Monitoring and managing digital (CTR, CPC, CPM) and social media KPIs (engagement rate, fan base, etc) - Leads the e-commerce strategy, focusing on optimizing the conversion rates - Works effectively and collaboratively with sales and other cross functional teams - 4 direct reports and a team of 15 people in Spain and Portugal. Show less -Responsible for the creation and execution of the annual marketing plan (budgets and forecast) according to the company brand strategy and positioning in both markets, Spain and Portugal -Define and implement the marketing plan in agreement with the Headquarters, to ensure the achievement of sales budgets and corresponding profitability goals -Evaluate market conditions, competition information and results obtained through "market research" to implement the necessary adjustments to the… Show more -Responsible for the creation and execution of the annual marketing plan (budgets and forecast) according to the company brand strategy and positioning in both markets, Spain and Portugal -Define and implement the marketing plan in agreement with the Headquarters, to ensure the achievement of sales budgets and corresponding profitability goals -Evaluate market conditions, competition information and results obtained through "market research" to implement the necessary adjustments to the marketing plan to achieve the goals and support development of the plan. - Manage media plan, both conventional (TV, Radio, Print) and digital(digital advertising, SEM) social media and influencer marketing. Currently with a media budget of more than 4 mill €. - Monitoring and managing digital (CTR, CPC, CPM) and social media KPIs (engagement rate, fan base, etc) - Leads the e-commerce strategy, focusing on optimizing the conversion rates - Works effectively and collaboratively with sales and other cross functional teams - 4 direct reports and a team of 15 people in Spain and Portugal. Show less

    • Germany
    • Manufacturing
    • 700 & Above Employee
    • Head of Marketing Communications Miele Iberia
      • Apr 2015 - Present

      - Definition annual marketing plan and priorities for Spain and Portugal - Responsible for the strategical and tactical marketing activities (MktComms, PR) and media strategy (TV, print, digital, social media) - Trade marketing: tailor the material and activation toolkits for retailers and develop the necessary point of sales tools to increase brand presence (shop in shop) - Primary responsibility for planning, execution and budgetary control. - Reporte directo al Director General

    • Head of Marketing Communications and Consumer Care
      • Jan 2010 - Mar 2015

      - Same responsibilities as in previous position and new roles as follows: - Responsible of Contact Center, including Complaint Management - Responsible of Own retail location in Barcelona: Miele Gallery flagship store - Trade Marketing - Responsible of a team of 17 people and 4 direct reports - Direct report to Managing Director

    • Marketing Communications Manager
      • Jan 2002 - Dec 2009

      - Responsable de las áreas de marketing/producto, marketing/comunicación y relaciones públicas. - Elaboración plan de marketing global de la empresa. - Responsable estrategia de comunicación (TV, gráfica, web, eventos) a consumidores y al canal (distribución). - Puesta en marcha de un sistema CRM para consumidores - Trade marketing: Puesta en marcha de un sistema de imagen en punto de venta (Shop in Shop) y creación de un departamento de formación al canal formado por 6 personas… Show more - Responsable de las áreas de marketing/producto, marketing/comunicación y relaciones públicas. - Elaboración plan de marketing global de la empresa. - Responsable estrategia de comunicación (TV, gráfica, web, eventos) a consumidores y al canal (distribución). - Puesta en marcha de un sistema CRM para consumidores - Trade marketing: Puesta en marcha de un sistema de imagen en punto de venta (Shop in Shop) y creación de un departamento de formación al canal formado por 6 personas (Miele Academy) -Responsable elaboración del presupuesto global de publicidad (3,4 mill €) y control del mismo. - Responsable de un equipo de 14 personas con 3 reportes directos. - Reporte directo al Director de Marketing.

    • Germany
    • Machinery Manufacturing
    • 400 - 500 Employee
    • Product Manager Miele Professional
      • Jan 2000 - Jan 2002

      - Elaboración plan de marketing de la gama Profesional de Miele España. - Definición de estrategias, acciones de venta, promociones, plan de publicidad. Definición del programa de ventas. - Elaboración documentación para la formación. Formación interna y externa de producto. - Control de stocks y determinación necesidades de producto. - Interlocutor con la fábrica en Alemania. - Elaboración plan de marketing de la gama Profesional de Miele España. - Definición de estrategias, acciones de venta, promociones, plan de publicidad. Definición del programa de ventas. - Elaboración documentación para la formación. Formación interna y externa de producto. - Control de stocks y determinación necesidades de producto. - Interlocutor con la fábrica en Alemania.

    • Germany
    • Manufacturing
    • 700 & Above Employee
    • Product Manager Aspiración y Frío
      • Jan 1997 - 2000

      - Elaboración plan de marketing de producto de las gamas aspiración y frío. - Definición de estrategias, acciones de venta, promociones, plan de publicidad. Definición del programa de ventas. - Análisis mercado y competencia (Panel Nielsen, Gfk). - Elaboración documentación para la formación. Formación interna y externa de producto. - Control de stocks y determinación necesidades de producto. - Interlocutor con la fábrica en Alemania. - Elaboración plan de marketing de producto de las gamas aspiración y frío. - Definición de estrategias, acciones de venta, promociones, plan de publicidad. Definición del programa de ventas. - Análisis mercado y competencia (Panel Nielsen, Gfk). - Elaboración documentación para la formación. Formación interna y externa de producto. - Control de stocks y determinación necesidades de producto. - Interlocutor con la fábrica en Alemania.

    • Australia
    • Retail
    • 100 - 200 Employee
    • Marketing Assistant
      • Jun 1995 - Sep 1995

      - Apoyo en la elaboración de estudios de mercado - Realización de campañas promocionales y de publicidad - Participación en actividades de comunicación con consumidores - Apoyo en la elaboración de estudios de mercado - Realización de campañas promocionales y de publicidad - Participación en actividades de comunicación con consumidores

Education

  • Growth Hacking Course
    Growth Hacking expert, Ecommerce
    2020 - 2021
  • The Valley Digital Business School
    Master in Digital Business, Digital transformation
    2019 - 2019
  • Universidad Autónoma de Madrid
    Licenciatura Ciencias Económicas, Ciencias Económicas
    1990 - 1995
  • Université Grenoble Alpes
    Licenciatura Ciencias Económicas, Estructura Económica
    1994 - 1994
  • FEDA Madrid German Business School
    DIPLOMATURA ALEMANA EN CC. EMPRESARIALES, Ciencias empresariales
    1989 - 1992
  • The Valley Digital Business School

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