Christian Mims

Customer Success & Retention Representative at Tackle.io
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Success & Retention Representative
      • Mar 2022 - Present

      Tackle’s Cloud Marketplace Platform drastically reduces your time to list and sell products on the Marketplaces, while providing granular transaction reporting, with zero engineering resources required. We enable your Sales, Business Development, Operations, and Finance teams to easily interface with the Cloud Marketplaces and leverage them to drive revenue fast. Tackle’s Cloud Marketplace Platform drastically reduces your time to list and sell products on the Marketplaces, while providing granular transaction reporting, with zero engineering resources required. We enable your Sales, Business Development, Operations, and Finance teams to easily interface with the Cloud Marketplaces and leverage them to drive revenue fast.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Strategic Partnerships Account Executive
      • Feb 2020 - Mar 2022

      -Responsible for $60 million+ in revenue quarterly across all associations -Surpassed quota expectations with an average attainment of 213.5% over the past year -Managed an account set of 25 Strategic Partnership Associations through the creation and execution of strategic quarterly marketing plans based on transactional promotions -Leverage internal resources from Marketing, Legal, and Business Operations to drive value and insights for customers -Negotiated Marketing contracts… Show more -Responsible for $60 million+ in revenue quarterly across all associations -Surpassed quota expectations with an average attainment of 213.5% over the past year -Managed an account set of 25 Strategic Partnership Associations through the creation and execution of strategic quarterly marketing plans based on transactional promotions -Leverage internal resources from Marketing, Legal, and Business Operations to drive value and insights for customers -Negotiated Marketing contracts with Associations to reach over 2 Million customers globally -Participate in over 45 in person and virtual events per year across aligned associations generating an average of 8,000 sales leads for Sales Teams -Provided Overlay support to 20+ direct sales teams across the US -Represent Dell Technologies as a panelist and speaker at multiple association events in person and virtually -Drive prospecting and acquisition of new associations within Strategic Partnerships over course of role -Quickly adapted and overcame challenges faced with COVID and the inability to travel to in-person events and meet face-to-face with customers Show less -Responsible for $60 million+ in revenue quarterly across all associations -Surpassed quota expectations with an average attainment of 213.5% over the past year -Managed an account set of 25 Strategic Partnership Associations through the creation and execution of strategic quarterly marketing plans based on transactional promotions -Leverage internal resources from Marketing, Legal, and Business Operations to drive value and insights for customers -Negotiated Marketing contracts… Show more -Responsible for $60 million+ in revenue quarterly across all associations -Surpassed quota expectations with an average attainment of 213.5% over the past year -Managed an account set of 25 Strategic Partnership Associations through the creation and execution of strategic quarterly marketing plans based on transactional promotions -Leverage internal resources from Marketing, Legal, and Business Operations to drive value and insights for customers -Negotiated Marketing contracts with Associations to reach over 2 Million customers globally -Participate in over 45 in person and virtual events per year across aligned associations generating an average of 8,000 sales leads for Sales Teams -Provided Overlay support to 20+ direct sales teams across the US -Represent Dell Technologies as a panelist and speaker at multiple association events in person and virtually -Drive prospecting and acquisition of new associations within Strategic Partnerships over course of role -Quickly adapted and overcame challenges faced with COVID and the inability to travel to in-person events and meet face-to-face with customers Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Executive
      • Aug 2019 - Feb 2020

    • Large Opportunity Sales Representative
      • Jun 2017 - Feb 2020

      Facilitate deals ranging from $150K+; track deals in Salesforce. Expand territory; prospect into large-sized companies with presentations that position value and ROI to negotiate favorable pricing and terms with large commercial enterprises. Piloted program that combined hardware, software, lifecycle services, and financing into one all-encompassing solution for single, predictable price-per-seat per month as member of PCaaS (PC as a Service) team. ✔️Exceeded quarterly quota consistently… Show more Facilitate deals ranging from $150K+; track deals in Salesforce. Expand territory; prospect into large-sized companies with presentations that position value and ROI to negotiate favorable pricing and terms with large commercial enterprises. Piloted program that combined hardware, software, lifecycle services, and financing into one all-encompassing solution for single, predictable price-per-seat per month as member of PCaaS (PC as a Service) team. ✔️Exceeded quarterly quota consistently with average of 114% in FY18. ✔️Overcame obstacles in Q1 FY18 to attain 122.34% to goal. ✔️Booked most revenue in margin for two locations. ✔️Named Top Services Revenue per Unit Performer of Quarter (Q3 FY18) for both client and Enterprise.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Inside Sales Representative
      • Jun 2016 - Jun 2017

      Established Dell as preferred technology provider through exceptional customer services as Dell Small Business Advisor. ✔️Surpassed goals consistently; strived to improve product knowledge and sales techniques. ✔️Earned multiple awards for personal and team performance throughout FY2017 and FY2018. Established Dell as preferred technology provider through exceptional customer services as Dell Small Business Advisor. ✔️Surpassed goals consistently; strived to improve product knowledge and sales techniques. ✔️Earned multiple awards for personal and team performance throughout FY2017 and FY2018.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Management Intern
      • May 2015 - Aug 2015

      Acquired and applied skills in purchasing, budgeting, and cost containment. Prepared and presented comprehensive competitive analysis presentation for District Managers. Organized well-received volunteer programs for the district. Acquired and applied skills in purchasing, budgeting, and cost containment. Prepared and presented comprehensive competitive analysis presentation for District Managers. Organized well-received volunteer programs for the district.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2014 - Oct 2014

      Reinforced customer loyalty as customer-focused profession greeting customers and assisting with sales and questions regarding products and services. Reinforced customer loyalty as customer-focused profession greeting customers and assisting with sales and questions regarding products and services.

    • United States
    • Retail
    • 700 & Above Employee
    • Hunting & Fishing Sales Associate
      • Oct 2011 - Aug 2013

      Guided customers in selection of firearms and products with prompt, friendly customer service as certified firearms salesman with Academy, Guided customers in selection of firearms and products with prompt, friendly customer service as certified firearms salesman with Academy,

Education

  • Stephen F. Austin State University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2012 - 2016

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