Kristina Batiste
Business Reference Librarian at Quantic School of Business and Technology- Claim this Profile
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Bio
Catherine Killingsworth
Kristina is incredibly bright and has a talent for understanding the user's point of view. She's a great communicator and excellent with people, but she's also a strong strategic thinker. She understands how to build systems that feel intuitive and work efficiently, effectively, and reliably. She's a pleasure to work with!
M. Jay Granger
Kristina Batiste is among the most generous professors I have worked with during my time as a graduate student. Too often the demands of instruction, assessment, and other work lead instructors to develop solid but single-minded approaches to their subjects. Kristina stands in marked opposition to this kind of teaching. She opened the class with a clear plan, and then proceeded to shift, adjust, and alter her way through the semester, adapting her goals and her methods to the needs of the class. I think this pattern of behavior speaks to her confidence as well as her competence. Kristina constantly questions her work—as she constantly questions the work of her students—but she is never judgmental. Rather, her compassionate engagement takes the form of a determination to reach her best and to help her students reach their best. I found her extraordinarily flexible, deeply knowledgeable, and utterly human. She was a pleasure to work with, and I am gratified to have the opportunity to recommend her as both an instructor and a colleague.
Catherine Killingsworth
Kristina is incredibly bright and has a talent for understanding the user's point of view. She's a great communicator and excellent with people, but she's also a strong strategic thinker. She understands how to build systems that feel intuitive and work efficiently, effectively, and reliably. She's a pleasure to work with!
M. Jay Granger
Kristina Batiste is among the most generous professors I have worked with during my time as a graduate student. Too often the demands of instruction, assessment, and other work lead instructors to develop solid but single-minded approaches to their subjects. Kristina stands in marked opposition to this kind of teaching. She opened the class with a clear plan, and then proceeded to shift, adjust, and alter her way through the semester, adapting her goals and her methods to the needs of the class. I think this pattern of behavior speaks to her confidence as well as her competence. Kristina constantly questions her work—as she constantly questions the work of her students—but she is never judgmental. Rather, her compassionate engagement takes the form of a determination to reach her best and to help her students reach their best. I found her extraordinarily flexible, deeply knowledgeable, and utterly human. She was a pleasure to work with, and I am gratified to have the opportunity to recommend her as both an instructor and a colleague.
Catherine Killingsworth
Kristina is incredibly bright and has a talent for understanding the user's point of view. She's a great communicator and excellent with people, but she's also a strong strategic thinker. She understands how to build systems that feel intuitive and work efficiently, effectively, and reliably. She's a pleasure to work with!
M. Jay Granger
Kristina Batiste is among the most generous professors I have worked with during my time as a graduate student. Too often the demands of instruction, assessment, and other work lead instructors to develop solid but single-minded approaches to their subjects. Kristina stands in marked opposition to this kind of teaching. She opened the class with a clear plan, and then proceeded to shift, adjust, and alter her way through the semester, adapting her goals and her methods to the needs of the class. I think this pattern of behavior speaks to her confidence as well as her competence. Kristina constantly questions her work—as she constantly questions the work of her students—but she is never judgmental. Rather, her compassionate engagement takes the form of a determination to reach her best and to help her students reach their best. I found her extraordinarily flexible, deeply knowledgeable, and utterly human. She was a pleasure to work with, and I am gratified to have the opportunity to recommend her as both an instructor and a colleague.
Catherine Killingsworth
Kristina is incredibly bright and has a talent for understanding the user's point of view. She's a great communicator and excellent with people, but she's also a strong strategic thinker. She understands how to build systems that feel intuitive and work efficiently, effectively, and reliably. She's a pleasure to work with!
M. Jay Granger
Kristina Batiste is among the most generous professors I have worked with during my time as a graduate student. Too often the demands of instruction, assessment, and other work lead instructors to develop solid but single-minded approaches to their subjects. Kristina stands in marked opposition to this kind of teaching. She opened the class with a clear plan, and then proceeded to shift, adjust, and alter her way through the semester, adapting her goals and her methods to the needs of the class. I think this pattern of behavior speaks to her confidence as well as her competence. Kristina constantly questions her work—as she constantly questions the work of her students—but she is never judgmental. Rather, her compassionate engagement takes the form of a determination to reach her best and to help her students reach their best. I found her extraordinarily flexible, deeply knowledgeable, and utterly human. She was a pleasure to work with, and I am gratified to have the opportunity to recommend her as both an instructor and a colleague.
Experience
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Quantic School of Business and Technology
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United States
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Higher Education
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100 - 200 Employee
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Business Reference Librarian
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Oct 2018 - Present
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Ceramic Artist
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Jan 2017 - Present
Juniper Clay is a one-woman pottery studio that produces elegant, functional pieces for everyday use. Everything is entirely handmade, from the wedging to the firing, and every piece is designed to delight. juniper-clay.com Juniper Clay is a one-woman pottery studio that produces elegant, functional pieces for everyday use. Everything is entirely handmade, from the wedging to the firing, and every piece is designed to delight. juniper-clay.com
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University of Southern California
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United States
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Medical Practices
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1 - 100 Employee
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Product Owner
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2015 - Jul 2019
Product Owner of of Sites at USC. Successfully launched a new SAAS product, Sites at USC, USC’s self-service web publishing product, which became the first choice option for web publishing at USC. Focus included: vendor evaluation and relationship management, development of product roadmap, overall management of campus-wide service, and content strategy, creation, and maintenance of product website. Co-Product Owner of myUSC, the USC student, faculty, and staff portal. MyUSC project example: Managed user research, communication, and project implementation for phase one of the student portal’s editable student metadata effort, enabling students to submit pronouns, preferred names, and gender identities to the Student Information System database. Process includes evaluation of client needs, assessment of risks and costs, detailed project design, ongoing client relationship management, and communication.
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Senior Content Strategist
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Jun 2013 - Jul 2019
In a hybrid Content Strategy / Project Lead role, I lead teams of design professionals in planning, designing, and delivering websites and other digital products. The work includes evaluation of client needs, risk assessment, project design, user research, information architecture, and content strategy. My specialty is listening to and analyzing the (at times) incoherently-expressed ideas from multiple points of view, synthesizing them into a clearly articulated problem statement and goal, devising a plan to meet the goal, adapting the proposed solution to new information and changing circumstances, and maintaining effective communication between parties with different priorities. Strategy/Project Deliverables: project plans, various reports and communication toolsUX/Research Deliverables: research instruments and reports, insight reportsContent Deliverables: content audits, content strategy reports, editorial calendars
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USC Marshall School of Business
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United States
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Higher Education
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700 & Above Employee
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Adjunct Faculty
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May 2015 - Sep 2018
Course Creator and Professor of the Description, Organization, and Retrieval of Information course in the Master of Management in Library and Information Science (M.M.L.I.S.) program at USC Marshall School of Business. Course develops an understanding of metadata, bibliographic control, organizing information, and what goes into accurately presenting information for optimal user experience, independent of context. (Course theme: ‘You can’t use what you can’t find.’) Course Creator and Professor of the Description, Organization, and Retrieval of Information course in the Master of Management in Library and Information Science (M.M.L.I.S.) program at USC Marshall School of Business. Course develops an understanding of metadata, bibliographic control, organizing information, and what goes into accurately presenting information for optimal user experience, independent of context. (Course theme: ‘You can’t use what you can’t find.’)
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User Experience Architect
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Jul 2008 - May 2013
Roles: UX Researcher, Designer. Together with SMEs, Developers, Service Designers, and Product Owners interpreted complex requirements for an enterprise-level web-based application. Deliverables: contextual inquiries, survey design and data, personas, storyboards, task and screen flows, wireframes, prototypes, presentations Roles: UX Researcher, Designer. Together with SMEs, Developers, Service Designers, and Product Owners interpreted complex requirements for an enterprise-level web-based application. Deliverables: contextual inquiries, survey design and data, personas, storyboards, task and screen flows, wireframes, prototypes, presentations
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Utilyz
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United Kingdom
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Utilities
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Principal UX and Site Designer
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Mar 2011 - Sep 2011
Utilyz is a new social/collaborative consumption service that facilitates the sharing of infrequently used goods. I worked closely with the founder in the development and demonstration of the original idea, including proto-persona development, use cases, sitemap, initial prototype, and visual design for the beta launch. Utilyz is a new social/collaborative consumption service that facilitates the sharing of infrequently used goods. I worked closely with the founder in the development and demonstration of the original idea, including proto-persona development, use cases, sitemap, initial prototype, and visual design for the beta launch.
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University of British Columbia
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Canada
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Health, Wellness & Fitness
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Digital Content Strategist
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Sep 2007 - Jul 2008
Roles: Information Architect, User Experience Designer, Writer / Editor Deliverables: survey and interview data, personas, sitemaps, wireframes, scenarios, website mockups, websites, articles, presentations Roles: Information Architect, User Experience Designer, Writer / Editor Deliverables: survey and interview data, personas, sitemaps, wireframes, scenarios, website mockups, websites, articles, presentations
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Design/Communication Specialist
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2004 - 2007
Roles: Creative Services Director, Graphic Designer, Copywriter, Editor, Market Researcher Deliverables: proposals, presentations, identity packages, marketing materials, ethnographic research project design, interview instruments, surveys, reports Roles: Creative Services Director, Graphic Designer, Copywriter, Editor, Market Researcher Deliverables: proposals, presentations, identity packages, marketing materials, ethnographic research project design, interview instruments, surveys, reports
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Education
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Stanford University
BA, English -
The University of British Columbia
MLIS, Library and Information Science
Community
