Senior Key Account Manager

• Jul 2022 - Present

This role provides senior account management and ICT leadership across BTG's Canterbury and the wider South Island's clients. This includes understanding the challenges customers face today and making sure the right business outcome is achieved; as well as providing guidance in evaluating and selecting modern technologies and / or products and services. Key Responsibilities - Maintaining and developing business relationships with new and existing clients in Canterbury - Account Management of key clients - Identifying business opportunities with new customer’s - Development and delivery of customer products and services to market - Project and Service Management Show less

Business Manager - Cloud Platform and Productivity

• Feb 2021 - Jul 2022

The role manages the Cloud Platform and Productivity Consulting Team in the South Island. Key Responsibilities - Manage and motivate the South Island professional services (IT) consultants - Understand market direction and ensuring that the team is strategically positioned to deliver to future ICT market demands, as well as current requirements - Sell the capability of the consulting team to our customers and the wider Datacom business - The development, coaching and mentoring of team members to assist them in realising their full potential - Ensure Consultants deliver best practise ICT Solutions - Build new and foster existing relationships which interface into the Consulting Team – includes customers, the Datacom Sales Team, suppliers/partners, and other key engagement areas across Datacom - work collaboratively across the Cloud Platforms group - Actively engage with customers to ensure our capability is aligned to their needs - Actively engage with customers to review the performance of the work the Consulting team undertake with them The Consulting Team is made up of highly skilled consultants covering Private and Public Cloud and Infrastructure Solutions (using Microsoft, VMware, HP, IBM, Pure, Veeam and other vendors technologies) and Unified Comms (Microsoft SFB and Teams). Show less

Area Sales Manager / Key Client Relationship Manager

• Aug 2014 - Jan 2021

This role provides account management and ICT leadership across Focus’s Southland, Central Otago, and Canterbury customers. This includes understanding the challenges customers face today, and making sure the right business outcome is achieved; as well as provide guidance in evaluating and selecting new technologies and / or products and services. Added to this is ensuring that Focus has the capability to successfully sell, design, implement and manage ICT solutions for our customers. Key Responsibilities - Maintaining and developing business relationships with new and existing clients in Southland, Central Otago and South Canterbury - Managing and mentoring staff - Account Management of key clients - Identifying business opportunities with new customer’s - Development and delivery of customer products and services to market - Part of the Focus Leadership Team - Project and Service Management - Microsoft Solutions Lead (Office 365, SharePoint, Skype for Business, Team) Show less

Technology & Consulting Manager

• Jul 2012 - Jul 2014

This role provides technology leadership across the South Island Regional Business Operation (SIRBO) including the selection of new technologies / products; and ensuring the SIRBO has the capability to successfully sell, design, implement and manage ICT solutions using these.The role also manages the Technical Consulting team responsible for ICT solution technical leadership and designing/implementing competitive and profitable ICT solutions that meet our customer’s needs.Key Responsibilities- Manage and motivate the South Island professional services (IT) consultants- Understand market direction and ensuring that the team is strategically positioned to deliver to future ICT market demands, as well as current requirements- Sell the capability of the consulting team to our customers and the wider Gen-i business- The development, coaching and mentoring of team members to assist them in realising their full potential- Ensure Technical Consultants deliver best practise ICT Solutions- Build new and foster existing relationships which interface into the Consulting Team – includes customers, suppliers/partners, the Gen-i Sales Team, and other key engagement areas across Gen-i - Actively engage with customers to ensure our capability is aligned to their needs- Actively engage with customers to review the performance of the work the Consulting team undertake with them.The Consulting Team is made up of highly skilled consultants covering Private Cloud and Infrastructure Solutions (using Microsoft, VMware, HP, IBM, EMC, Citrix, and other vendors technologies), Networking Solutions (Switching, WAN, Wireless, and Firewalling solutions mainly using technologies from Cisco, Juniper and Aruba) and IPTel (Microsoft Lync, Avaya / Nortel, Hosted Cloud and other complex voice solutions). Show less

Enterprise Solution Specialist

• Apr 2011 - Jul 2012

IT focused Solution Specialist covering all areas of IT (Servers and Storage from IBM, EMC, and HP; Software Services; Professional Services and Consulting; App and Server Virtualisation Solutions from VMware, Microsoft, and Citrix); Mobility Solutions; and WAN / internet solutions including Schoolzone.Responsibilities:- Provide innovation, business consulting and complex integration expertise to enterprise and corporate customers- Evangelise Gen-i's full ICT capability- Identifying business opportunities with new customer’s- Create solutions that match the customers’ business drivers and outcomes, using WID Principles & CVP's (customer value propositions)- Develop customer relationships to ‘trusted advisor’ level- Leading and mentoring virtual teams to construct IT technical sales propositions- Assist Client Managers with ESP Account Planning- Qualification of customer business requirements- High level Solution design and commercial modelling - Management of pre-sales resources- RFP tender responses- Customer presentations - Sales and Opportunity Management Show less

Business Solution Specialist (IT)

• Dec 2006 - Apr 2011

Technology Manager

• Jan 2005 - Nov 2006

Based in Invercargill worked with Southland, Central Otago, and Dunedin customers on WAN, Internet, Unified Comm's, PBX, and Mobility Solutions.

Business Manager

• May 2002 - Dec 2004

Management Team, Tandem Systems Development

• Jan 2001 - Mar 2002

Senior Technical Analyst, ANZ Switch Review Project, Customer Technologies

• Sep 2000 - Jul 2001

Analyst / Senior Analyst, Tandem Systems Development

• Jul 1997 - Aug 2000

Senior Business Analyst, ANZ Planning and Projects

• Oct 1995 - Jul 1997

Business Analyst, ANZ Card Systems

• Jan 1994 - Jan 1995

Management Team, ANZ Help Desk

• Jan 1989 - Jan 1994