Daniel Rickert, MSBIT

IT Faculty Coordinator at Blue Ridge Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Hendersonville, North Carolina, United States, US

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I have had the pleasure of working with Dan on 2 separate occasions for the same client. On both occasions, I have found Dan to be professional, receptive to learning whatever is required to be proficient in his role, always upbeat and willing to offer assistance at any time for a colleague. For these reasons, I feel that Daniel will be a very good contributor with any company for which he works for.

Kim Humphries, SC Realtor, PMP, CSM, Life Insurance

To Whom it May Concern, My name is Kim Humphries. I have had the pleasure of working with Daniel Rickert for approximately a year at American Credit Acceptance where I am a Project Manager. I have 30 years experience in the financial industry with 15 of those in the IT environment. I am writing to recommend Daniel as he is a pleasure to work with and is very knowledgeable in his field. He is a positive, cooperative coworker and displays a professional attitude, a teamwork mentality, as well as leadership skills. Daniel is very personable, ethical, and hardworking and I respect and trust him as a person and a coworker. Please feel free to contact me if I can be of further assistance at 864-256-2068 or at khumphries790@yahoo.com. Regards, Kim Humphries

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Credentials

  • CISA (Computer Information Systems Auditor) Exam
    ISACA
    Jun, 2005
    - Nov, 2024
  • CompTIA Network+
    CompTIA
    Jun, 2003
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Feb, 2023
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Dec, 2022
    - Nov, 2024
  • Secondary School Science Teaching Certificate (previous)
    State of Michigan
  • Secondary School Social Studies Teaching Certificate (previous)
    State of Michigan

Experience

    • United States
    • Higher Education
    • 100 - 200 Employee
    • IT Faculty Coordinator
      • Jul 2022 - Present

      The Information Technology Coordinator serves as a faculty leader and faculty member with administrative oversight for the Information Technology (IT) and Simulation and Game Development (SGD) programs on a variety of student, faculty, budget, planning and personnel issues. The Coordinator is responsible for supervising IT and SGD programs. Administrative oversight includes the coordination and development of long and short-range plans for IT and SGD programs, evaluating and giving feedback to faculty on instructional performance, and development of initiatives to ensure faculty remain current in their respective disciplines as well as college policy and procedures. As a faculty member, the Coordinator performs the instructional and reporting expectations of faculty including appropriate course loads. This load may include seated, hybrid, and online classes with day and evening course assignments, which may include courses at any campus location or at any area high school. The position will be based on the Henderson County campus. Show less

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Retail Store Manager
      • Mar 2021 - Nov 2021

      - Manage daily operations of one store in a chain of retail liquor stores - Maintain accurate inventories (deliveries and transfers of product) - Oversee outbound deliveries to local restaurants and taverns - Prepare various weekly reports - Interview, hire, and manage store associates - Collaborate with owners / corporate management on process improvement & automation opportunities by employing IT solutions - Manage daily operations of one store in a chain of retail liquor stores - Maintain accurate inventories (deliveries and transfers of product) - Oversee outbound deliveries to local restaurants and taverns - Prepare various weekly reports - Interview, hire, and manage store associates - Collaborate with owners / corporate management on process improvement & automation opportunities by employing IT solutions

  • Home Depot
    • Hendersonville, NC
    • Merchandising Execution Team Member (MET)
      • May 2019 - Mar 2021

      - Build product displays and maintain display material, order and install materials/signage - Execute approved projects requested by store, district, and/or regional leadership - Execute seasonal resets as assigned - Set bays to plan-o-gram to ensure set compliance - Maintain up to date paperwork that coordinates with the MET service standards - Build product displays and maintain display material, order and install materials/signage - Execute approved projects requested by store, district, and/or regional leadership - Execute seasonal resets as assigned - Set bays to plan-o-gram to ensure set compliance - Maintain up to date paperwork that coordinates with the MET service standards

    • Systems Analyst III
      • Jan 2018 - Feb 2019

      MS SQL Server / Shaw Spectrum Loan Servicing Platform / Velocity Template Language / Shiny App - Performed configuration changes to applications per design specs per passage of testing, QA, and UAT protocols - Member of ACA/vendor team cross-functional team: - Identify and drive software bug fixes and functional improvements - Created SQL custom management reports - Created/maintained customer payment/collection workflow queues - Created/maintained automated customer correspondence - Worked with IT security team to ensure staff Active Directory integration integrity Show less

    • United States
    • Dairy Product Manufacturing
    • 1 - 100 Employee
    • Information Management Coordinator
      • Apr 2016 - Jan 2018

      MS Server / Oracle / MS 365 Admin / Cisco / AWS / Happy Fox / Crystal Reports / WordPress / 8x8 VOIP Admin - Monitor, maintain and administer network/cloud/local office infrastructure & assets - PM for ongoing app dev efforts for proprietary management system (ROSS) - Oversee and coordinate migration to cloud-based office systems - Maintain and update information on the organization web site - Manage and negotiate vendor contracts & performance reviews - Develop disaster recovery plan & risk assessment - Conduct periodic security audits and offer recommendations/improvements - Network upgrades/improvements (i.e. Cisco Firewall, Wifi Security, new PCs) - Create/maintain documentation all hardware, software systems Show less

    • IT Consultant/Project Manager/Application Developer/Network Integrator/Internet Services Provider
      • Aug 1987 - Apr 2016

      Right Brain Technologies LLC, Novi, MI Qaring, LLC - Milford, MI Internet Communications, Inc., Waterford, MI NetQuest, Inc., Waterford, MI Rickert Computer Services, Inc. - Waterford, MI Rickert Accounting Services - Milford, MI LAMP (Linux-Apache- MySQL-PHP) / CodeIgniter MVC (OOP) / HTML / CSS / JavaScript / XML / WordPress / Drupal / MS Access / Visual Basic / MS SQL / Crystal Reports / Sybase SQL / FoxPro / dBaseIII+/ Perl / rdb / FOCUS / QuickBooks / Peachtree / Solomon / MS Excel - Web design, custom database application development, network integration/security consulting - Owner-Manager of a full-service Internet Service Provider (ISP) hosting - Retail computer store, training lab, contractors, and employees - Small business accountant in a family-run accounting firm Right Brain Technologies, LLC / Internet Communications, Inc. / NetQuest, Inc. / Rickert Computer Services, Inc. I maintained an IT corporate presence for many years. At times, I worked full time in these endeavors and at other times, I worked to supplement my income and/or fill the gaps between full-time positions. I have rented office space, authored and taught IT courses in my own computer lab, maintained equipment leases, and managed teams of upwards of 15 employees and contractors. At other times, I worked in small groups of contractors or alone on various projects. Often, my project involvement would lead to part-time or full-time W2 employment opportunities. A lengthy project/client list can be found on the addendum of my resume. Show less

    • ADDENDUM - Client/Project List
      • 1987 - 2016

      ADDENDUM MI State Police & Michigan Assoc of Broadcasters • Emergency Alert System – (http://easmichigan.org) • Amber Alert Michigan (http://amberalertmichigan.org) Qaring LLC • Community fundraising through online coupons/deals Alpine Valley Ski Patrol • Ski Swap POS System USCAR, Materials TLC • Energy & Management Web DB PrintWire.org • Web-based B2B print procurement RFQ/Quote system • Web site including membership directory database GM Automotive Dealerships • Satellite broadcast scheduling and human resources allocation program Ford Motor • Driver Safety Web Training System (Ford Proving Grounds certification system) Star Theaters • Web movie showtime database Net-Data • American Gateways historical/eco-tourist Web-database • Oakland County business directory • NetQuest Content Index database • Helping Hand Coupons, LLC • CLO: Computerized Loan Origination System Jon Greenberg Associates • Accounting System Data Migration /Specialized Job Cost Reporting Univ of Michigan, School of Education • Graduate Student Records System • Teacher Certification Records System • Alumni-Donor DB Univ of MI, International Institute, Ann Arbor, MI • Mailing List Database Univ of Michigan School of Social Work (partnering with Salvation Army and WTVS Detroit Public TV - Detroit) • Metro Detroit COMNET - Internet-based Homeless Shelter Database System Univ of Michigan, School of Social Work • Novell Systems Integration Project (Frieze Bldg) • Masters Student Database System UAW/GM Educational Development Counseling Center • UAW/GM Employee Educational Opportunities Database Pfizer (Parke-Davis/Warner-Lambert Pharmaceutical Research Division) • Applicant Tracking System • Employee Relocation Database • Targeted Compensation and Benefits Database • Employee Recognition Awards Database + Score of smaller, less high-profile projects & clients too numerous to mention Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Field Service Technician
      • Jun 2014 - Oct 2015

      Hired initially in 2008-2009, I was rehired for an 18-month temp assignment in 2014. MS Server / MS SQL Server / Linux / MedNet Server - Installation/configuration of MedNet Server MS SQL-based applications per FDA requirements - Perform PM's, electro-mechanical repairs, and/or remediations on wireless medical devices (infusion pumps) - Troubleshoot and resolve network/hardware issues - Certify equipment as safe for patient use, document device histories per stringent FDA reporting requirements Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineer
      • 2009 - 2010

      Windows Server / SQL Server / Dolbey Fusion / VMware / MS SharePoint Server - Provide onsite/remote installation and support services for proprietary radiology medical dictation voice recognition software Windows Server / SQL Server / Dolbey Fusion / VMware / MS SharePoint Server - Provide onsite/remote installation and support services for proprietary radiology medical dictation voice recognition software

  • USCAR
    • Southfield, MI
    • IT Manager / Consultant
      • May 2006 - Nov 2008

      Windows Server / MS SQL Server / PHP / MySQL / LAMP / JavaScript - Manage IT assets of organization including networks, servers, desktop computers, multiple proprietary databases applications, video conferencing equipment, and miscellaneous office equipment - Provide technical support & training for staff/visitors - Manage / negotiate vendor relationships - Engage in various proprietary projects and research interests (application development, web design) USCAR is a cooperatively managed R&D subsidiary of Ford, GM, and Chrysler. Show less

    • IT Security Auditor
      • 2005 - 2006

      Performed IT security audits using ISO 27001 audit methodologies and standards for GMAC client (Bank One/Chase) lockbox / payment processing facilities in Phoenix, AZ and Baltimore, MD. Performed IT security audits using ISO 27001 audit methodologies and standards for GMAC client (Bank One/Chase) lockbox / payment processing facilities in Phoenix, AZ and Baltimore, MD.

    • Project Manager/Lead Programmer/System Administrator
      • 1999 - 2001

      Designed, programmed, implemented and maintained Web-based print procurement system, interviewed and chaired meetings with vendors and OEM automotive and print industry stakeholders, managed all IT assets, taught multiple classes on use of Printwire; front page write up of project in Crain's Business Detroit Magazine (http://www.crainsdetroit.com/article/20000821/SUB/8210873/local-printers-join-battle-against-web-competitors) http://printwire.org/ Designed, programmed, implemented and maintained Web-based print procurement system, interviewed and chaired meetings with vendors and OEM automotive and print industry stakeholders, managed all IT assets, taught multiple classes on use of Printwire; front page write up of project in Crain's Business Detroit Magazine (http://www.crainsdetroit.com/article/20000821/SUB/8210873/local-printers-join-battle-against-web-competitors) http://printwire.org/

    • Systems Analyst
      • 1988 - 1989

      Novell System Administrator of all corporate/multi-hospital networks, corporate email System Administrator overseeing the successful migration from IBM PROFS to SYSM, budget recommendations for IT departmental purchases, managed vendor relationships, special projects, programming, technical support Novell System Administrator of all corporate/multi-hospital networks, corporate email System Administrator overseeing the successful migration from IBM PROFS to SYSM, budget recommendations for IT departmental purchases, managed vendor relationships, special projects, programming, technical support

  • Kirtech, Ltd, Auburn Hills, MI / Tri-Plex Consulting, Inc., Troy, MI
    • GM Truck and Bus Plant, Pontiac MI & Various locations in the Detroit, MI area
    • Lead Corporate Computer Instructor / Course Designer
      • 1987 - 1988

      Designed two 10-week courses, authored course manuals for classes for salaried administrative personnel at General Motors Truck and Bus facility, taught 100% of the courses. Content and training included DOS, Lotus 123/Symphony, DisplayWrite IV and dBase III+ (operating system, spreadsheet, word processor, database), performed some minor programming and consulting tasks in the plant, managed computer lab and provided support. Designed two 10-week courses, authored course manuals for classes for salaried administrative personnel at General Motors Truck and Bus facility, taught 100% of the courses. Content and training included DOS, Lotus 123/Symphony, DisplayWrite IV and dBase III+ (operating system, spreadsheet, word processor, database), performed some minor programming and consulting tasks in the plant, managed computer lab and provided support.

    • Physics/Chemistry Teacher
      • 1985 - 1987

      High School AP Physics & Chemistry Teacher, Science Olympiad Coach, Cross Country Track Coach High School AP Physics & Chemistry Teacher, Science Olympiad Coach, Cross Country Track Coach

  • Boone County Schools
    • Whitesville, WV
    • Middle School Science Teacher
      • 1984 - 1985

      Middle School Earth, Physical and Biological Sciences Teacher in grades 7-9 Boone County Gifted Student Program Liaison for Whitesville School Middle School Earth, Physical and Biological Sciences Teacher in grades 7-9 Boone County Gifted Student Program Liaison for Whitesville School

Education

  • MSBIT - Walsh College
    Master of Science in Business Information Technology, Information Assurance/Security
    2002 - 2004
  • University of Michigan
    Bachelor of General Studies, Social Studies and Science Education
    1978 - 1983

Community

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