Experience

Groupe Touchette inc.

• Canada
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Program Manager

  • May 2023 - Present

• Program Coordinator

  • Feb 2020 - May 2023

  • Developed company-wide efficiency by working collaboratively with merchandising, finance, marketing, and sales teams. Including planning and leading several training sessions with sales staff to increase program knowledge• Increased sales by ensuring program details, tracking, payout information was properly managed and developed• Assisted and lead the integration and use of a new marketing program software that allows more visibility and program management functions, including developing the RFP objectives Show less



Halton Region

• Canada
• Government Administration
• 700 & Above Employee

• Economic Development Intern

  • Jun 2019 - Feb 2020

  • Developed informational materials by gathering relevant data, performing analysis, and presenting that in an efficient and effective manner • Assisted in the design, launch, data collection, and analysis of a region-wide business conditions survey • Created better data records for clients and partners by researching and updating public data sheets with economic data • Developed informational materials by gathering relevant data, performing analysis, and presenting that in an efficient and effective manner • Assisted in the design, launch, data collection, and analysis of a region-wide business conditions survey • Created better data records for clients and partners by researching and updating public data sheets with economic data



Ontario Ministry of Transportation/ Ministère des Transports de l’Ontario

• Government Administration
• 700 & Above Employee

• Co-op Associate

  • May 2018 - Dec 2018

  • Developed a more effective environment for learning by planning a management training session for management members across the province • Used a variety of sources and records to research different learning methods to create better training styles for future learning sessions • Used analytical tools and skills to provide information to supervisors regarding diversity and training effectiveness • Maintained organized records to assist in attendance tracking, room scheduling and other office administration tasks • Developed stronger leaders after co-facilitating a learning session teaching effective presentation skills to employees across the province Show less



ShadeFX

• Canada
• Manufacturing
• 1 - 100 Employee

• Finance Intern

  • May 2017 - Dec 2017

  • Increased efficiency of the company by working with multiple departments to move customer orders through production cycle • Used a variety of sources and records to research and solve business problems. I was able to present this research in a simple way for my supervisor to view • Raised customer satisfaction by responding to inquiries quickly and scheduling orders to be shipped in a timely fashion • Maintained organized records to assist in budget development for the upcoming year • Developed company efficiency by organizing packing slips and invoices for received inventory materials Show less



HOCO Entertainment

• Canada
• Hospitality
• 1 - 100 Employee

• Redemption Shift Lead

  • May 2014 - Apr 2017

  • Created efficient workplace by managing several employees and delegating tasks through oral communication• Educated new employees by communicating my knowledge to train them in a fast-paced environment• Increased customer satisfaction by actively listening to customers and using best judgement to solve problems

• Redemption Attendant

  • Mar 2011 - Apr 2014

  • Provided superior customer service in order to create an exceptional guest experience• Assisted in the creation of an organized and efficient workplace by taking initiative to complete various tasks• Increased customer satisfaction by actively listening to customers and using best judgement to solve problems



City of Niagara Falls

• Canada
• Government Administration
• 200 - 300 Employee

• Administrative Assistant (Co-op)

  • Sep 2013 - Jan 2014

  • Maintained workplace efficiency by using organizational skills to book appointments, keep organized records and communicated my ideas • Assisted clients by using knowledge of entrepreneurship and business • Increased client satisfaction by performing follow up conversations with past clients • Maintained workplace efficiency by using organizational skills to book appointments, keep organized records and communicated my ideas • Assisted clients by using knowledge of entrepreneurship and business • Increased client satisfaction by performing follow up conversations with past clients