Experience

iQ Offices

• Canada
• Hospitality
• 1 - 100 Employee

• Community Associate

  • Feb 2021 - Present



PURconsultants

• Accounting

• Training Coordinator/Analyst

  • Nov 2015 - Present

  • Conduct needs assessment with multiple clients to understand and map out their e-learning requirements• Analyze and revise training content to be used for various scenario-based e-learning programs• Collaborate with subject matter experts across various industries to enhance existing content and make recommendations to improve the learner's experience• Design interactive e-learning modules using authoring tools like Adobe Captivate and Articulate Storyline• Build exceptional client websites through the use of WordPress• Produce video content and working with clients to meet all their film editing needs• Implement solutions on learning management systems such as Moodle, Desire 2 Learn and Pathlore



Soho Innovation Lab

• Canada
• Investment Management

• Office Manager (Innovation Lab)

  • Sep 2019 - Feb 2021

  • Collaborate with Sale Manager to drive sales for space rentals and membership options• Manage office space and assist with administrative duties such as internal and external bookings• Welcome and greeted all guests: screened calls: directed to the appropriate members, received and disturbed members incoming mail• Maintain all facilities and equipment including kitchen and lounge spaces, also set up technology for boardrooms and meeting rooms• Provide the highest level of customer service to members, prospective members and guests to build professional and social connections• Manage and maintain inventory by checking stock levels to determine the appropriate office/food supplies needed for the space



LAB B - Coworking Space

• Canada
• Facilities Services
• 1 - 100 Employee

• Collaboration Space Manager

  • Sep 2017 - Sep 2018

  •Assisted with organizing meetings, workshops and work socials to engage employees/members to enhance the current corporate culture•Managed the space through greeting guests and informing them about membership options and upcoming workshops or events•Updated and maintained program-related data and communication for clients and stakeholders•Produced and developed activities that cater to co-op student programs •Supported daily operations such as solving challenges and concerns of space users and the cleanliness of the work environment

• Assistant Program Coordinator (Intern)

  • May 2017 - Sep 2017

  •Assisted in documenting and updating HR policies and procedures to adhere to legislative requirements•Data entry and maintenance of the company intranet and external website including social media•Produce and develop activities that mesh well with the co-op student’s program and career goals•Update and maintain program-related data and communication for clients and stakeholders•Execute one on one coaching and knowledge transfer with co-op students



Certifind

• Education Management

• Website Analyst

  • Jan 2012 - Jul 2015

  •Conducted website testing and quality assurance checks•Researched educational content for use on the corporate site•Marketed content/services using various social media platforms and word of mouth marketing •Conducted website testing and quality assurance checks•Researched educational content for use on the corporate site•Marketed content/services using various social media platforms and word of mouth marketing



Second Cup

• Canada
• Food & Beverages
• 400 - 500 Employee

• Sales Associate/Barista

  • Jul 2013 - Oct 2014

  •Engaged customers in order to provide them with high-quality products and exceptional service•Processed transactions in an efficient manner•Maintained work area cleanliness and hygiene •Engaged customers in order to provide them with high-quality products and exceptional service•Processed transactions in an efficient manner•Maintained work area cleanliness and hygiene